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Andaz Macau

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Andaz Macau

Water park
Exterior
Gift shop
Restaurant
Shopping mall

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Breakfast available
  • Spa
  • Gym

Explore the area

Map
Nascente da Avenida Marginal Flor, Cotai
  • Galaxy International Convention Center
    ‪1 min walk‬
  • Galaxy Arena
    ‪2 min walk‬
  • teamLab SuperNature Macao
    ‪9 min walk‬
  • Macau (MFM-Macau Intl.)
    ‪8 min drive‬

Room options

View all photos for 2 Twin Beds (High Floor)

Free minibar, in-room safe, desk, blackout drapes

2 Twin Beds (High Floor)

  • 366 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Andaz Suite

Andaz Suite | Free minibar, in-room safe, desk, blackout drapes

Andaz Suite

  • 689 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Twin Beds

Free minibar, in-room safe, desk, blackout drapes

2 Twin Beds

  • 366 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for 1 King Bed

Free minibar, in-room safe, desk, blackout drapes

1 King Bed

  • 366 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Twin Beds with Balcony

2 Twin Beds with Balcony | Free minibar, in-room safe, desk, blackout drapes

2 Twin Beds with Balcony

  • Sleeps 4
  • 2 Twin Beds

View all photos for 1 King Bed (High Floor)

Free minibar, in-room safe, desk, blackout drapes

1 King Bed (High Floor)

  • 366 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Andaz Studio

Andaz Studio | Free minibar, in-room safe, desk, blackout drapes

Andaz Studio

  • 560 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

The Parisian Macao

Pool
Hot Tub
Spa
Free airport shuttle
4.5 out of 5, Wonderful, (1025)
The price is $349
per night
$401 total
includes taxes & fees
Jan 26 - Jan 27
The Parisian Macao

About this property

Andaz Macau

5-star Cotai hotel connected to the convention center, close to Venetian Macao Casino
This hotel features a full-service spa, free water park access, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a restaurant, a 24-hour fitness center, and a bar/lounge. Change of towels is available on request.
Andaz Macau offers 715 air-conditioned accommodations with free minibar items and safes. 65-inch flat-screen televisions come with digital channels and pay movies. Bathrooms include separate bathtubs and showers with hydromassage showerheads, bathrobes, slippers, and complimentary toiletries.

This Cotai hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a complimentary water park, a lazy river, an indoor pool, and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.
In addition to a full-service spa, Andaz Macau features a complimentary water park and a lazy river. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This luxury hotel also offers an indoor pool, a 24-hour fitness center, and a garden. Guests can use the outdoor pool at a partner property. Limited complimentary onsite parking is available on a first-come, first-served basis.

Andaz Macau has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Andaz Kitchen - Onsite restaurant.
Andaz Bar - Onsite bar. Open daily.
Andaz Lounge - Onsite lobby lounge. Happy hour is offered. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free covered self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: HKD 261.80 for adults and HKD 130.90 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Andaz Bar
  • Andaz Kitchen
  • Andaz Lounge

Things to do

  • 24-hour gym
  • Free water park
  • Full-service spa
  • Indoor pool
  • Lazy river
  • Outdoor pool (guest access)
  • Waterslide

Family friendly

  • Access to nearby outdoor pool
  • Art supplies
  • Fenced pool
  • Free crib
  • Free water park access
  • Indoor pool
  • Lazy river
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • Spa open daily

Accessibility

  • Elevator (47 inch wide door)
  • Hardwood flooring in room

More

  • Banquet hall
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Meal delivery service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 18 to March 28:
  • Water park

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for HKD 446.2 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: HKD 1000 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately HKD 261.8 for adults and HKD 130.9 for children
  • Rollaway bed fee: HKD 446.2 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Pool access available from 7:00 AM to 9:00 PM
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision

Property is also known as

Andaz Macau Hotel
Andaz Macau Cotai
Andaz Macau Hotel Cotai

Andaz Macau Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 125 out of 152 reviews" "
Rating 8 - Good. 17 out of 152 reviews" "
Rating 6 - Okay. 4 out of 152 reviews" "
Rating 4 - Poor. 1 out of 152 reviews" "
Rating 2 - Terrible. 5 out of 152 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jaehyun

Liked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

choi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Families stay away from Andaz hotel
Families beware. We booked this hotel solely based on Hotels.ca description of the hotel as “family friendly” with outdoor free water park assess and lazy river. Photos describing pool are showing lazy river as it’s right there in Andaz hotel. First photo. What a scam. Fraud stars. That outdoor water park is located outside hotel. Have to take 20-30 min shuttle bus to Galaxy hotel. Kids are devastated as it’s all raining days with Business Convention right at the hotel. Crowds spilling everywhere. Chaos and frustration… Very small room. With two kids there is no space to put and open luggages. They try to keep it clean. But annoying small details as cleaning ladies tend to sort your staff, pack in small envelopes everywhere. We all been in this position: who needs all crayons sorted? Waste of cleaning time. They have free lounge on 6 th floor but limited drink chooses, nuts and cookies.. Come on. Needless to say we complained to Hotels.com but somehow it’s not their deal. Somehow they have to get approval from Andaz manager to issue some refund. You know the outcome… No one cared. Shame on you Hotels.com supporting this misinformation on your web site and have no responsibility.
Stayed 2 nights in Sep 2024

8/10 Good

Alexander

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our first visit to Macau, and we stayed at Andaz for 3 nights. This is a convention centre hotel, with no casino. I recommend this hotel if you’re traveling with kids, and appreciate a more tranquil experience. The staff were top notch, very professional and extremely friendly & helpful (eg. helping with your luggage, elevator, room services, information). This is a sleek modern hotel, where you can get a large beautiful room for a comparatively great price. The best feature in my opinion is you get to use the Wave Pool & Lazy River in the Galaxy Hotel, where there are lots of other families with kids. However, if you’re looking for the “life of the party”, your taste would be the mainstays on Cotai, such as the Venetian a mere 12 mins walk away.
Stayed 1 night in Sep 2024

10/10 Excellent

Maggie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very new and modern. Everyone tried their best to make us feel comfortable. It was affordable comparing to other hotels. The location was a bit far from the rest and hopefully they will provide shuttle buses to other areas.
Stayed 4 nights in Sep 2024

10/10 Excellent

Maggie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is great but it is a bit far from the rest of Cotai’s busy shopping areas and Hotels. Despite the location our family enjoyed staying there because of the excellent service.
Stayed 4 nights in Sep 2024

10/10 Excellent

SYLVESTER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great short getway
The check in staff Mandy Ma is friendly n helpful.As it is an anniversary celebration,she upgraded us to a suite room.Checked in is fast n smooth.Check in on 6th floor.Room facing construction, soundproofing not too good still got noises in morning
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just perfect.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect getaway
My family and I had an amazing experience at Andaz Macau. From front desk to housekeeping, all the staff were friendly and helpful. We will definitely come back.
Stayed 2 nights in Jul 2024

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Yi Ming

Stayed 3 nights in Jul 2024

8/10 Good

Lilian, Seattle

Stayed 2 nights in Jul 2024

10/10 Excellent

Tsz Kwan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2024

10/10 Excellent

man chun

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
早餐好食
Stayed 1 night in May 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

MENGHUAN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
超乎想像的服務體驗
第一晚住宿給蒸氣眼罩 第二晚住宿給腳貼 發現我有戴眼鏡還貼心附酒精貼 而且以上都還會特別寫卡片說明 非常用心且值回票價
Stayed 2 nights in Oct 2024

10/10 Excellent

MAN KIT

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Seyed hamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

lai man

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
Excellent service and new
Stayed 1 night in Oct 2024

8/10 Good

Siu Pun Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
附近冇便利店
Stayed 1 night in Oct 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
接待服務優越
整潔、景觀優、服務好，整體住宿滿意
Stayed 1 night in Oct 2024

10/10 Excellent

DUOKHWA

Stayed 3 nights in Sep 2024

10/10 Excellent

CHIA CHIEN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024