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Phoenix Inn Suites - Albany

2.5 star property

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Photo gallery for Phoenix Inn Suites - Albany

Lobby
Room, 2 Queen Beds | Premium bedding, pillowtop beds, desk, blackout drapes
Lobby
Lobby
Front of property - evening/night

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
3410 Spicer Dr SE, Albany, OR, 97322
  • Timber-Linn Memorial Park
    ‪7 min walk‬
  • Linn County Expo Center
    ‪3 min drive‬
  • Oregon State University
    ‪20 min drive‬
  • Salem, OR (SLE-McNary Field)
    ‪25 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, pillowtop beds, desk, blackout drapes

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Phoenix Inn Suites - Albany

Albany hotel with indoor pool
An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free weekend breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite.
Phoenix Inn Suites - Albany offers 93 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Albany hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Phoenix Inn Suites - Albany features an indoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a 24-hour business center and 3 meeting rooms. A complimentary breakfast is served on weekends. This business-friendly hotel also offers barbecue grills, a vending machine, and coffee/tea in a common area. Complimentary self parking is available on site.

Phoenix Inn Suites - Albany is a smoke-free property.

A complimentary buffet breakfast is served between 7:00 AM and 10:00 AM on weekends.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available on weekends 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 3 meeting rooms

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Phoenix Inn Suites Albany
Phoenix Inn Suites Hotel Albany
Phoenix Hotel Albany
Phoenix Inn Suites Albany Oregon
Phoenix Inn Suites Albany Hotel
Phoenix Inn Suites
Phoenix Suites Albany
Phoenix Suites Albany Albany
Phoenix Inn Suites - Albany Hotel
Phoenix Inn Suites - Albany Albany
Phoenix Inn Suites - Albany Hotel Albany

Phoenix Inn Suites - Albany Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 772 out of 1005 reviews
Rating 8 - Good. 176 out of 1005 reviews
Rating 6 - Okay. 37 out of 1005 reviews
Rating 4 - Poor. 10 out of 1005 reviews
Rating 2 - Terrible. 10 out of 1005 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Shelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just wanted to say that I have stayed at Phoenix Inn in the past with my family and was impressed with the comfort and cleanliness; the decor and very comfortable beds; professional staff. This time we had to cancel the morning of our visit and called and the hotel gave us a full refund! Thank you Phoenix!
Stayed 1 night in Dec 2024

10/10 Excellent

Rise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool.
Stayed 4 nights in Dec 2024

10/10 Excellent

Evelina

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Dec 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Tina

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Pool and hot tub are perfect! Staff friendly and helpful. Best hotel we’ve ever stayed at.
Stayed 2 nights in Dec 2024

10/10 Excellent

gayliyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Costumer service was outstanding Kathy the manager was so wonderful.
Stayed 3 nights in Dec 2024

10/10 Excellent

Carey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stick to the rules
Great! Very safe operation.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were very comfortable. Good lighting. Great water pressure in shower. The only thing we didn't care for was the leather sofa wasn't comfortable, it always made you slip while on it.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lauren, Wasilla

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great hospitality! Enjoyed our stay and loved the hot fresh chocolate chip cookies in the evening. The hotel staff were very accommodating!
Stayed 4 nights in Dec 2024

10/10 Excellent

david

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Carl, Medford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Dec 2024

10/10 Excellent

KERRI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet comfortable stay
I really liked that sleeping area was seperate from "living" area so there was not the usual over abundance of digital lighting up the darkness when trying to sleep. TV pivoted to be visible from bed or desk or sofa. Sofa actually pretty comfortable. Well laid out. Really nice to have real coffee cups and glass drinking glasses rather than throw away ones.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Fine and convenient
Just there for a family emergency. The hotel was convenient and the room was enormous. Breakfast was a buffet and not the best one I’ve ever had but they were accommodating and they did try. About what you would expect all things considered.
Stayed 4 nights in Aug 2024

8/10 Good

Krista

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent Off-Ramp Rest
The exterior of the place didn’t line up with the photos, but it had nothing to do with the interior. The clerk’s reception was cheery and seemed genuine. Christmas decorations were going up in the spacious lobby, enhanced by a two story Christmas tree. We’ve never gone to an exit hotel to read or knit, but we did there.The couches were nice, with extra back pillow. The breakfast room was more pleasant that most. It, too, had a fireplace. I skipped breakfast but my husband brought me a dish of egg, cheese, and sausage. The usual waffles,toast, and cereals were available, too. Coffee and tea available all day. Ore room (#230) was well-lit and mostly comfortable. The bed may have been a littte soft (my husband had no comments) but it was okay. The ONLY thing that could be improved upon was what almost all hotels have problems with: the pillows. Eight too-high, lumpy (at least the lumps felt like the were made of foam) pillows that were great to lean against but guaranteed to give you a stiff neck come morning. If nothing else, an assortment of sizes would be appreciated. This was the one time I didn’t bring my own! Didn’t have my suit so I didn’t check the pool or exercise room. I’d give it an A rating, despite the pillows. I could have called down for one.
Stayed 1 night in Dec 2024

10/10 Excellent

Valery, Florence

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My go-to when staying in the mid-Willamette Valley. Conveniently central to all the cities (Albany, Lebanon, Corvallis), clean, comfortable, and surprisingly quiet for being next to I5.
Stayed 1 night in Nov 2024

10/10 Excellent

Dawn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and a really nice room. We will be back again!
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large clean rooms and friendly staff. I travel a lot and getting hot shower water quickly is an issue but here the shower hot water came out fast, didn’t have to wait on it.
Stayed 2 nights in Nov 2024

10/10 Excellent

Carol L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Tina, LEBANON

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My fiance & I really enjoyed our stay at the Phoenix Inn while we were there. In the evenings the front desk always had the fireplace going & served cookies at the front desk. Breakfast was included in our stay, which was offered at the beautiful dining area off the main lobby. It consisted of potatoes, eggs, sausage, fruit, waffles & more! The staff was always so friendly & helpful. The housekeeping service did a great job making sure our room was clean & fresh with new linens & towels. The pool, hot tub and fitness room were a great addition, as well as laundry facilities. The hotel was a convenient walk across the street to Denny's restaurant/bar, which was great for dinner & drinks. I definitely would recommend this hotel, worth every penny.

10/10 Excellent

Alissa A

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean nice property
Stayed 2 nights in Nov 2024

10/10 Excellent

mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A surprising find
A surprisingly great place! Surprising because I’d never heard of them. Large, open lobby - reminded me of hotels from bygone days; friendly knowledgeable staff; clean; quiet; large room; pet friendly; breakfast included; and priced right
Stayed 1 night in Nov 2024

10/10 Excellent

Kyle

Stayed 3 nights in Nov 2024