2/10 Terrible
Jennifer
Traveled with family
Mar 21, 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT WASTE YOUR MONEY AT THIS DIRTY LOCATION! This is a horrible inconsiderate individually owned business using the motel 6 trademark! I had a disgusting experience the moment we walked into the room that was reserved! I literally checked in to get the keys and walked in to see all different sized roaches on the floor crawling inside and outside of the microwave and refrigerator and walls! There was large horseflies flying all in the restroom and the room was booked for a two night stay and there was literally ONE rolled towel for me and my husband to share, I assume. This was a damn joke and I was so disgusted so I literally walked right back out to the front desk and talked to Peter and he apologized and let me know that the manager will process a refund and that he will contact me the following day. Never received a call. I had to drive around corpus calling around to see who had vacancy to accommodate me and my husband and everywhere was sold out. I was in disbelief that this was happening to me. Then comes Sunday I called this location and asked for a manager but spoke to Nicole and she stated she was not the manager but that they don’t do refunds and because it was reserved booking they don’t allow that because I paid upfront. Do you know how crazy that sounds, I did not stay in that room not even minutes or nights and they won’t issue a refund and they charged me $255! I’m currently fighting it and need my refund issued as soon as possible!
Jennifer
Stayed 2 nights in Mar 2025