10/10 Excellent
Wesley, Surprise
Traveled with group, Traveled with partner
Dec 11, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff where extremely nice.
Breakfast was incredible. Was cooked well, always hot . The 3 days we had breakfast were at different times even close to be closed and still had the same food as if we came in when it first opened up at 6:30. The breakfast attendant was probably the best we have ever seen. She was very helpful, tables cleaned immediately.. even when someone used toaster crumbs picked up and wiped down. The waffle area very neat . She would come around and ask us if we needed anything. Fill our coffee if she noticed it low.
The atmosphere in entire front desk to dinning area to a small library had a very inviting scent. Over all for a Best Western one of the best we have stayed in. Swimming pool was set at 90 degrees so it felt amazing when it was cold and drizzling during the days and nights..
It was very nice to be treated like a person when it came down to being a smoker and not feel like trash because of it. To have a area to sit down and smoke with plenty of ash trays, hanging ,butts bins or stand up bins for cigarette butts in a very well lighted , covered like a small picnic area even though at the end of parking lot with nice plants on a smoke free property. Was nice and as a female not feeling safe having to walking out off the property at night and not being afraid. All properties should understand how not being afraid because you smoke and not treated second class especially when dogs are treated better. With an area so should smokers.
Wesley
Stayed 3 nights in Dec 2024