A full-service spa, an outdoor pool, and a restaurant are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, spa services, and a business center.
Hotel Fortin de las Flores offers 94 accommodations with safes and complimentary bottled water. Beds feature premium bedding. Televisions come with cable channels.
Bathrooms include showers and complimentary toiletries. This Fortin de las Flores hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
In addition to a full-service spa, Hotel Fortin de las Flores features an outdoor pool and a children's pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.
This 3-star property offers access to a business center and a meeting room. This Fortin de las Flores hotel also offers spa services, a terrace, and tour/ticket assistance.
Hotel Fortin de las Flores has designated areas for smoking.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Gardenias - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.
Banderas - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Languages
Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Wheelchair-accessible parking and van parking available
Food and drink
Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 45 to 90 per person
A bar/lounge
A restaurant
Restaurants on site
Banderas
Gardenias
Things to do
Children's pool
Full-service spa
Outdoor pool
Family friendly
Children's pool
Laundry facilities
Outdoor pool
Rollaway/extra bed (surcharge)
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Business services
Business center
Meeting room
Outdoors
Garden
Terrace
Full-service spa
Massage
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in hallways
Handrails in stairways
Low-height counter and sink
Raised toilet seat
Upper floors accessible by stairs only
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
More
Designated smoking areas
Room amenities
Bedroom
Premium bedding
Rollaway/extra bed (surcharge)
Bathroom
Free toiletries
Private bathroom
Shower
Towels provided
Entertainment
TV with cable channels
Food and drink
Free bottled water
Limited room service
More
Desk
Safe
Policies
Check-in
Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for MXN 160.0 per night
Cribs (infant beds) are not available
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately MXN 45 to 90 per person
Rollaway bed fee: MXN 160.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
We should mention
This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Property is also known as
Hotel Fortin las Flores Fortin de las Flores
Hotel Fortin las Flores
Fortin las Flores Fortin de las Flores
Fortin las Flores
Fortin De Las Flores
Hotel Fortin de las Flores Hotel
Hotel Fortin de las Flores Fortin de las Flores
Hotel Fortin de las Flores Hotel Fortin de las Flores
Hotel Fortin de las Flores Reviews
Reviews
5.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 12 out of 110 reviews" "
10 - Excellent
12
Rating 8 - Good. 26 out of 110 reviews" "
8 - Good
26
Rating 6 - Okay. 25 out of 110 reviews" "
6 - Okay
25
Rating 4 - Poor. 20 out of 110 reviews" "
4 - Poor
20
Rating 2 - Terrible. 27 out of 110 reviews" "
2 - Terrible
27
6.4/10
Cleanliness
6.2/10
Staff & service
4.6/10
Amenities
5.6/10
Property conditions & facilities
5.6/10
Eco-friendliness
Reviews
6/10 Okay
Herberth, Grosse Pointe Woods
Mar 10, 2023
Liked: Cleanliness, staff & service
wifi would not work. all water was off from evening until around 8am
Pool unusable. Changed rooms many times before finding one with a working bathroom. Hotel is mostly abandoned and too big for the current number of staff to deal with. Reminded me of the hotel from the movie, "the shining"
Even I choose the presidential suite this hotel the worst one that I ever been,,,no internet,,towels were like mops,,,AWFUL,,TERRIBLE, ,SIMPLY THE WORST,,,TERRIBLE,,,TERRIBLE,,,,TERRIBLE,,
Llegue y no me pudieron cobrar con tarjeta. No habia terminal, a pesar de que dicen que si la tienen, tuve que ir a buscar un cajero a la calle en la noche. No hay servico de restaurante, ni alberca ni nada. Esta super descuidado. Muy mal, yo recuerdo este hotel de niña, y era maravilloso, hoy esta horrible, ni un recibo me pudieron dar.
Es una lastima que hayan dejado caer asi este hotel con tanta tradición , solo había una persona para atender todo el hotel desde la recepción , la conservación del inmueble es deprimente ninguno de los servicios excepto la alberca funciona necesitas indicar un horario para que haya agua caliente en la habitacion, la cual tuvimos que solicitar cambio porque estaba sucia en exceso los muebles con restos de comida las cabeceras polvosas muy mala experiencia
Rodolfo Jesus Morales
Stayed 1 night in Jan 2022
6/10 Okay
Miguel
Business traveler
Dec 29, 2021
Disliked: Amenities
Aunque se ofrece servicio de internet en las habitaciones la señal es muy mala, nunca pude acceder con la computadora.
Desafortunadamente está cerrado el restaurante, era buena opción antes, rico y económico para comer.
Los pisos de la habitación con mucho polvo.
La TV solo tiene 3 canales
No me gusto q no hubiera agua caliente en la noche. Y lo peor, ni siquiera salió el agua de la llave de la caliente,hasta al otro….y ni salió caliente, solo templada tirando a fría. Son instalaciones demasiado viejas sin mantenimiento. En el piso del baño había una fuga de agua. Se desperdicia demasiada agua para que salga la caliente. Y repito, nunca salió caliente, solo templada. Da tristeza ver y experimentar el declive de un lugar tan icónico de fortín. Para mi era el hotel “Ruiz Galindo”. Ahora solo es el monumento al “abandono”
Cristobal
Stayed 2 nights in Dec 2021
6/10 Okay
Xenia
Traveled with family
Dec 5, 2021
Liked: Cleanliness
Disliked: Staff & service, amenities
La opción para poder ingresar al estacionamiento está deficiente, ya que cayendo la noche ponen los candados, y primero hay que ir a reportarse por la parte de enfrente para que lo abran, y después perder tiempo en volver a retornar alrededor de la manzana, ya que se encuentra en la parte de atrás del hotel.
La alberca luce bien. Su wifi es muy malo. No tiene enchufes suficientes en la habitación. No se puede trabajar en laptop, pues el único enchufe en la habitación está muy deteriorado y es solo de dos polos. La regadera casi tapada.
Juan Manuel Aguilar de la
Stayed 1 night in Nov 2021
2/10 Terrible
Jose manuel
Traveled with family and small children
Nov 3, 2021
Disliked: Cleanliness, staff & service
Un hotel de pésima calidad , la habitación con las sabanas sucias , las toallas rotas, el personal del hotel con aliento alcoholico, la piscina con restos de comida , entre al hotel y las 2 horas preferí pagar otro hotel en Orizaba e irme de esta muy mala experiencia y la pedida de los 2,300 pesos que pague por este mal servicio
Es muy decepcionante ver un hotel que en los años 60 a70 y 80 se mantenía en un nivel muy alto para turista internacional y nacional y ahora se ve abandonado con un mínimo servicio de gente trabajando y toallas sucias y con mal olor lastima d hotel para mí es un hotel que es un orgullo para el lugar en donde está pero ya estabas en ruinas
El lugar parece bueno, habitaciones pequeñas pero cómodas, el único detalle fue que no contaba con agua caliente, se le pidió de manera amable a la recepción que checaran por 3 veces pero el agua caliente nunca llego
Hotel construido hace 80 años en buen estado, los pisos de las habitaciones son nuevos pero por favor remodelen los baños. Además se requiere agua suficientemente caliente para bañar a un bebé. Allí fallaron.
Muy bien ubicado, cerca del parque con personal muy amable.