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The Mallard Hotel

2.0 star property

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Photo gallery for The Mallard Hotel

BBQ/picnic area
Exterior
Game room
Game room
Premium bedding, down comforters, memory foam beds

Reviews

7.6 out of 10
Good

Popular amenities

  • Kitchen
  • Breakfast included
  • Laundry
  • Pet friendly
  • Air conditioning
  • Parking included
$96
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
178 Five Points Dr, Copperhill, TN, 37317
  • Ocoee Adventure Center
    ‪5 min drive‬
  • Ocoee River
    ‪7 min drive‬
  • Toccoa River Adventures
    ‪7 min drive‬

Room options

View all photos for King Suite

Premium bedding, down comforters, memory foam beds

King Suite

7.0 out of 10
Good
(4 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Pet Friendly-Double Queen Deluxe

Premium bedding, down comforters, memory foam beds

Pet Friendly-Double Queen Deluxe

  • 300 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Pet Friendly-King room

Premium bedding, down comforters, memory foam beds

Pet Friendly-King room

  • Sleeps 2
  • 1 King Bed

View all photos for Double Queen Deluxe

Premium bedding, down comforters, memory foam beds

Double Queen Deluxe

  • 300 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Room

Premium bedding, down comforters, memory foam beds

King Room

  • Mountain view
  • Sleeps 2
  • 1 King Bed

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About this property

The Mallard Hotel

Copperhill hotel with in-room kitchenettes
Along with laundry facilities, this smoke-free hotel has charcoal grills and a picnic area. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a TV in a common area and a vending machine. Housekeeping is available on request.
The Mallard Hotel offers 35 air-conditioned accommodations with coffee/tea makers and hair dryers. These individually decorated and furnished accommodations include desks. Memory foam beds feature down comforters and premium bedding. Accommodations have kitchenettes with microwaves. Bathrooms include showers and complimentary toiletries.

This Copperhill hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. 43-inch Smart televisions come with satellite channels and Netflix. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This Copperhill hotel also offers barbecue grills, a vending machine, and a picnic area. Onsite uncovered self parking is complimentary.

The Mallard Hotel is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Billiards/pool table
  • TV in common areas

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • Firepit
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions and an access code; access will be through a private entrance
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Access code, private entrance

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

The Mallard Hotel Hotel
The Mallard Hotel Copperhill
The Mallard Hotel Hotel Copperhill

The Mallard Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 38 out of 86 reviews
Rating 8 - Good. 16 out of 86 reviews
Rating 6 - Okay. 15 out of 86 reviews
Rating 4 - Poor. 10 out of 86 reviews
Rating 2 - Terrible. 7 out of 86 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Gregory

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

4/10 Poor

TOBY

Liked: Amenities
I liked the appearance of the remodel. It was all very comfortable. The bed was excellent, the shower was more than excellent and overall it was a very good 3 day stay while I visited family. I will be back I did not like the check-in without a face. I am very tech challenged and was very uncomfortable trying to check in by phone, especially after our call got cut off. Thankfully the lady on the other end called right back and worked with me, taking me to 3 different rooms before getting me settled. Neither the lock boxes nor the touch pads would work for me but the 3rd touch pad did did. O was beginning to feel a little distraught that maybe I would not be able to check in and then what? She was very kind and patient with an old man who does not have a smart phone. I did not want to give such a low eval on my check-in but I have to be honest. I would have given the lowest mark but the kind lady brought it up.
Stayed 3 nights in Jun 2025

10/10 Excellent

Janae

Stayed 4 nights in May 2025

6/10 Okay

Juan

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
The sink in the room was stopped up so we could not use the sink. Nobody was on site. The room smelled like smoke when I first got there.
Stayed 2 nights in May 2025

10/10 Excellent

Candi

Stayed 2 nights in May 2025

10/10 Excellent

Jeremy

Stayed 1 night in Apr 2025

10/10 Excellent

Kathy

Stayed 1 night in May 2025

6/10 Okay

Donna

Liked: Room comfort

👍

Good for the price. Bed was comfortable.
Stayed 1 night in May 2025

10/10 Excellent

Octavio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
well exceeded our expectations
Stayed 1 night in Apr 2025

10/10 Excellent

Zac

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

4/10 Poor

David

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Not a great experience.

The room was very nice. the room was very clean. However there were no creamers in the room. Do not fall for the free breakfast. It was a joke. Few honeybuns few chocolate muffins and no coffee cups or creamer again. Also You have to pay for the ice so make sure you bring in cash with you and coins.
Stayed 1 night in Apr 2025

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, amenities
Stayed 1 night in Mar 2025

6/10 Okay

Vincent

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Louie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Looks can be deceiving

Cleaner then some ppl houses, could use some renovation but as far as the 1 bedroom very spacious just bring your own drinks.
Stayed 1 night in Mar 2025

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot

Very good location for a one night stay on a longer drive. The hotel itself has been updated and the rooms are nice generally. The bed was incredibly comfortable and the building has a beautiful view of the mountains. Will definitely stay here again if we are in the area.
Stayed 1 night in Mar 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Comfy and clean
Stayed 1 night in Feb 2025

6/10 Okay

Heather

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service

Suggestions

The room could have used more than 1 trash can only one was in bathroom and room had dust on bottom vanity and cabinet . Overall a pretty good place for the price
Stayed 1 night in Feb 2025

4/10 Poor

Timothy

Stayed 1 night in Feb 2025

10/10 Excellent

Joseph and Gretty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Blaire

Liked: Property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

GENE

Liked: Cleanliness, property conditions & facilities
Great remodel. Will stay again but if you advertise free “breakfast” make it a breakfast, not a few loose snacks, instant oatmeal and water.
Stayed 1 night in Jan 2025

10/10 Excellent

Trapper

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Sandra

Liked: Cleanliness

Disappointed

The place was nice but the location is too isolated. Code for the door didn't work & no remote. Replacement room lock was busted. Someone was supposed to fix it next morning but never showed up. Sink & shower clogged also..👎👎
Stayed 2 nights in Jan 2025

10/10 Excellent

Eriberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice Place. I have no idea why it has only 2 stars. I would stay again. Amazing Rooms and very clean
Stayed 2 nights in Jan 2025

10/10 Excellent

TRACIE

Liked: Staff & service, property conditions & facilities, room comfort

Will stay again

Room was great. But outside if hotel needs some tender loving care. Key code would not work after several attempts customer service got us another room. Bed was comfy and room was clean
Stayed 1 night in Dec 2024