5/5 Excellent
Verified traveler
Traveled with partner
16 Apr 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020
Overview of Hotel Østerport
Photo gallery
3.7/5 Good
Guests rated this property 4.2/5 for cleanliness.
Popular amenities
- Laundry
- Free WiFi
- Pet Friendly
- Breakfast Available
- Business Services
- Bar
Cleaning and safety practices
- Cleaned with disinfectant
- 48-hour vacancy between guest room stays
- Hand sanitizer provided
Explore the area
Hans Christian Andersen Monument12 min walk
Little Mermaid12 min walk
Rosenborg Castle13 min walk
Copenhagen (CPH-Kastrup)27 min drive
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About this area
Copenhagen
Located in Copenhagen, Hotel Østerport is in the city center and near a metro station. Copenhagen Opera House and National Museum of Denmark are cultural highlights, and travelers looking to shop may want to visit Nyhavn and Stroeget. Looking to enjoy an event or a game? See what's going on at Parken Stadium or Royal Arena. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Guests appreciate the hotel's central location.
View in a map
What's nearby
- Hans Christian Andersen Monument - 12 min walk
- Little Mermaid - 12 min walk
- Rosenborg Castle - 13 min walk
- Amalienborg Palace - 14 min walk
- Botanical Garden - 17 min walk
Getting around
- Copenhagen Osterport Station - 1 min walk
- Marmorkirken Station - 10 min walk
- Kastrup Airport (CPH) - 27 min drive
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry sanitization guidelines of Safe Travels (WTTC - Global)
Social distancing
Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- No onsite parking available
Food and drink
- Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:30 AM–11:30 AM on weekends: DKK 125 for adults and DKK 75 for children
- 1 coffee shop/café
- 1 bar
Things to do
- Bicycle rentals
- Access to nearby health club
Family friendly
- Dry cleaning service
- Laundry facilities
- Snack bar/deli
Conveniences
- Free newspapers in lobby
- Front-desk safe
- No elevators
Guest services
- 24-hour front desk
- Daily housekeeping
- Dry cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Tour/ticket assistance
Languages spoken
- Danish
- English
- Norwegian
- Spanish
- Swedish
Business services
- 1 meeting room
- Computer station
Outdoors
- Terrace
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Assistive listening devices available
- Well-lit path to entrance
More
- Books
- Smoke-free property
- TV in lobby
Room amenities
Bedroom
- Blackout drapes/curtains
- Down comforter
- Heating
- Linens
- Portable fan
Bathroom
- Shower
- Towels
Entertainment
- Flat-screen TV
More
- 4G smartphone data speed
- Desk
- Free international calls
- Free local calls
- Free long-distance calls
- Laptop-friendly workspace
- Phone
- Safe
- Smartphone
- Smartphone data usage (unlimited)
Policies
Check-in
Check-in from 3 PM - 4 AM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of DKK 175 per pet, per stay
Children and extra beds
Children are welcome
Kids stay free! One child 10 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for DKK 250.0 per day
Cribs (infant beds) are available for DKK 175.0 per stay
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for buffet breakfast: DKK 125 for adults and DKK 75 for children (approximately)
- Pet fee: DKK 175 per pet, per stay
- Service animals are exempt from fees
- Crib (infant bed) fee: DKK 175.0 per stay
- Rollaway bed fee: DKK 250.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
Tax ID - NO smoking
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to this property's location next to the train tracks guests should expect that some level of noise may occur in the Standard Rooms. Applies for Standard Rooms only and not Deluxe Rooms which are located on the quiet side of the hotel.
We should mention
One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
3.7
Good
4.2/5
Cleanliness
4.0/5
Staff & service
3.5/5
Amenities
3.8/5
Property conditions & facilities
5/5 Excellent
Genesis
4 Mar 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2020
4/5 Good
Verified traveler
Business traveler
4 Mar 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trains trains trains
Stayed 2 nights in Feb 2020
5/5 Excellent
Dorte
27 Feb 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
5/5 Excellent
Mr J
Traveled with group
25 Feb 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
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