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Overview of Hotel Østerport

Photo gallery

Property Entrance
Down comforters, in-room safe, desk, laptop workspace
Down comforters, in-room safe, desk, laptop workspace
Down comforters, in-room safe, desk, laptop workspace
Down comforters, in-room safe, desk, laptop workspace

3.7/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Laundry
  • Free WiFi
  • Pet Friendly
  • Breakfast Available
  • Business Services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationHans Christian Andersen Monument12 min walk
    Popular LocationLittle Mermaid12 min walk
    Popular LocationRosenborg Castle13 min walk
    AirportCopenhagen (CPH-Kastrup)27 min drive

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About this area

Copenhagen

Located in Copenhagen, Hotel Østerport is in the city center and near a metro station. Copenhagen Opera House and National Museum of Denmark are cultural highlights, and travelers looking to shop may want to visit Nyhavn and Stroeget. Looking to enjoy an event or a game? See what's going on at Parken Stadium or Royal Arena. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Guests appreciate the hotel's central location.
Popular Location

What's nearby

  • Hans Christian Andersen Monument - 12 min walk
  • Little Mermaid - 12 min walk
  • Rosenborg Castle - 13 min walk
  • Amalienborg Palace - 14 min walk
  • Botanical Garden - 17 min walk

Getting around

  • Copenhagen Osterport Station - 1 min walk
  • Marmorkirken Station - 10 min walk
  • AirportKastrup Airport (CPH) - 27 min drive

About this property

Hotel Østerport

A bar/lounge, a coffee shop/café, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a meeting room, dry cleaning, and laundry facilities. All 170 rooms offer free WiFi, down comforters, and flat-screen TVs. Free international calls, free long-distance calls, and free local calls are among the other amenities that guests will find.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry sanitization guidelines of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:30 AM–11:30 AM on weekends: DKK 125 for adults and DKK 75 for children
  • 1 coffee shop/café
  • 1 bar

Things to do

  • Bicycle rentals
  • Access to nearby health club

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Front-desk safe
  • No elevators

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Danish
  • English
  • Norwegian
  • Spanish
  • Swedish

Business services

  • 1 meeting room
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Well-lit path to entrance

More

  • Books
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Down comforter
  • Heating
  • Linens
  • Portable fan

Bathroom

  • Shower
  • Towels

Entertainment

  • Flat-screen TV

More

  • 4G smartphone data speed
  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Smartphone
  • Smartphone data usage (unlimited)

Policies

Check-in

Check-in from 3 PM - 4 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of DKK 175 per pet, per stay

Children and extra beds

Children are welcome
Kids stay free! One child 10 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for DKK 250.0 per day
Cribs (infant beds) are available for DKK 175.0 per stay

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: DKK 125 for adults and DKK 75 for children (approximately)
  • Pet fee: DKK 175 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: DKK 175.0 per stay
  • Rollaway bed fee: DKK 250.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
Tax ID - NO smoking
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to this property's location next to the train tracks guests should expect that some level of noise may occur in the Standard Rooms. Applies for Standard Rooms only and not Deluxe Rooms which are located on the quiet side of the hotel.

We should mention

One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
3.7
Good
5 - Excellent
192
4 - Good
457
3 - Okay
199
2 - Poor
84
1 - Terrible
40

4.2/5

Cleanliness

4.0/5

Staff & service

3.5/5

Amenities

3.8/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Just outside the city center but right across from the train station. Two stops and you are there. Great location and staff.
Stayed 3 nights in Jan 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2020

4/5 Good

Business traveler
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trains trains trains
Fine for a few days. Helps if you don’t mind trains. Bit noisey sometimes but the ear plugs worked fine for sleeping. Good transportation links.
Stayed 2 nights in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

5/5 Excellent

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
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