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Quality Inn & Suites

2.5 star property

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Quality Inn & Suites

Exterior
LCD TV
Lobby sitting area
Lobby
Suite, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, desk, laptop workspace

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pet friendly
    Pet friendly
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning

Explore the area

Map
522 East Stratton Avenue, Monterey, TN, 38574
  • Tennessee Tech University
    19 min drive
  • Cummins Falls State Park
    35 min drive
  • Burgess Falls State Park
    37 min drive
  • Crossville, TN (CSV-Crossville Memorial)
    24 min drive

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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The price is $48
per night
$58 total
includes taxes & fees
Dec 8 - Dec 9
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About this property

Quality Inn & Suites

Monterey hotel with free weekday breakfast
This smoke-free hotel features a conference center, laundry facilities, and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a banquet hall.
Quality Inn & Suites offers 50 accommodations with coffee/tea makers and irons/ironing boards. Pillowtop beds feature premium bedding. LCD televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Monterey hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers laundry facilities and an elevator. Onsite self parking is complimentary.

Quality Inn & Suites is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • Conference center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from September 10 2024 to May 31 2025 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night, plus a deposit of USD 25 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 25 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

Property is also known as

Bethel Inn Suites
Super 8 Hotel Monterey
Super 8 Monterey Hotel Monterey
Bethel Inn Monterey
Bethel Monterey
Bethel Inn Suites
Quality Inn Suites
Quality Inn & Suites Hotel
Quality Inn & Suites Monterey
Quality Inn & Suites Hotel Monterey

Quality Inn & Suites Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 345 out of 714 reviews" "
Rating 8 - Good. 236 out of 714 reviews" "
Rating 6 - Okay. 78 out of 714 reviews" "
Rating 4 - Poor. 31 out of 714 reviews" "
Rating 2 - Terrible. 24 out of 714 reviews" "

8.6/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Tara

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The place was absolutely disgusting! The carpet outside the room was seriously water damaged and stained. The hallway and room smelled like a wet dog that had never had a bath. In the past they didn't allow local Crack heads to stay there. That has changed as tweekers were everywhere! No pool or workout facility to exercise either. Those facilities were locked up tight. The lady at the front desk was very kind and sweet upon check in tho.
Stayed 1 night in Aug 2024

8/10 Good

Sonya

Stayed 1 night in Jun 2024

8/10 Good

Karin Lee

Stayed 1 night in Aug 2024

6/10 Okay

Brian, ALEXANDRIA

Liked: Cleanliness, staff & service, property conditions & facilities
Very very average. Not one i would take my family too but okay for just me.
Stayed 1 night in Aug 2024

8/10 Good

DANIEL-LYNN, Henderson

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities
This is one of the better hotels in Henderson. If you are staying the night it will meet your needs. It is clean and the bed was comfortable. It is aged and worn out a bit but is a good value. The area it is located is a bit noisy but fine if you are a sound sleeper. Our dog was ok with the room as well.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Easy and cheap.
Clean. Cheap.
Stayed 1 night in Aug 2024

6/10 Okay

Kevin

Was okay
Stayed 1 night in Jul 2024

2/10 Terrible

Jimmie

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire hallway leading to my room smelled like cigarettes, the lobby and dining area also smelled. The room was typical cheap old motel furniture, the carpets had multiple stains, and the room smelled like someone had just put out a Marlboro. There were only two tiny bath towels available and when I asked for 4 more she said I could only have two. I stayed 3 night and there was a sticker on the bathroom mirror saying you had to asked for the room to be serviced. I asked for service twice, two days in a row. Neither day did the maid service clean the room. The second day I went to front desk and asked for clean towels, the front desk lady told me to bring towels to the front desk and she’d swap them out 1 for 1. I told her I’m a paying guest, not staying at my mom’s house. You come to my room and pick them up. Then it became verbally hostile, she just told me I could just check out if I wasn’t happy. This went back and forth, I don’t want to repack all my stuff just for a one night at another place. Avoid this place , it’s pretty much a dump and the night clerk person is hostile if you ask her to do part of her job
Stayed 3 nights in Aug 2024

10/10 Excellent

Marvin

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jose

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again, got a peaceful sleep.
Stayed 1 night in Aug 2024

10/10 Excellent

Todd

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet. Clean bathroom. Comfortable bed.
Stayed 1 night in Aug 2024

8/10 Good

Shirley

Traveled with family
Liked: Cleanliness, staff & service
Room was clean. Basic room
Stayed 1 night in Aug 2024

6/10 Okay

Dale

Disliked: Property conditions & facilities, room comfort
It was overrated on your website.
Stayed 1 night in Apr 2024

2/10 Terrible

Christy

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Filthy, smelled of BO. Pubic hair in the bed. Roach seen. Blanket was torn and filthy.
Stayed 1 night in Jul 2024

10/10 Excellent

Heather

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs to be brighter
The view was blocked by a pillar and construction. The lighting in the room was bad 2 lamps not bright. Hard to see.
Stayed 1 night in Jul 2024

8/10 Good

Dorinda, Rancho Cordova

Traveled with partner
Liked: Staff & service, property conditions & facilities
The check in was easy with Heather. She has a great sassy and helped us prep some documents that we need. Service above and beyond and very appreciated.
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place should be swallowed up by the earth.
Wow, can’t warn folks enough about this place. Not only is the town of Monterey boring and surprisingly not charming considering the area, and the hotel itself was beyond disappointing. It was, in fact, a hellhole. We had to change rooms because the first one smelled like mold and set off my husband’s asthma, but then they accused us of smoking pot in our second room, when we absolutely did not. Who does that?! We were targeted because we were from out of state (west coast plates) and without any proof or even reason for suspicion, asked us to leave. The hotel is run by a toothless, ignorant, wretch of a woman and no one should give this place their money unless you want to have to worst time of your life.
Stayed 1 night in Jul 2024

6/10 Okay

Hang, Copley

Stayed 1 night in Jul 2024

10/10 Excellent

SUSAN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were exceptionally friendly and helpful. Rooms were clean
Stayed 4 nights in Jul 2024

6/10 Okay

Anna

Traveled with family
Liked: Staff & service
Stayed 1 night in Jul 2024

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Caroline

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities
Online stated there was a pool and there was not!
Stayed 1 night in Apr 2024

10/10 Excellent

ANGELA, ALTON

Liked: Cleanliness, staff & service, property conditions & facilities
Disappointed to see there was no pool. It had been filled in with concrete!
Stayed 1 night in Jun 2024

10/10 Excellent

Fernando, Canton

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities
Friendly staff and excellent breakfast
Stayed 3 nights in Jun 2024