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IXORA Hotel and Spa

3.0 star property

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Photo gallery for IXORA Hotel and Spa

Experience a tranquil retreat with a vaulted ceiling, wooden benches, and a central barred window.
Guests can check in at the reception desk, where friendly staff are available to assist with queries.
Enjoy a restful stay in this stylish room with a large bed, bedside table, and mountain view.
Enjoy a scenic view of rolling hills and water from the comfort of this room, featuring a large window and stylish seating area.
Relax in a serene outdoor space with two wicker chairs and a sofa, surrounded by a wooden deck and a stone wall.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Spa
  • Bar
  • Pet friendly
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
Conway Road, Conwy, Wales, LL32 8QE
  • Conwy Valley Maze
    ‪3 min drive‬
  • National Trust's Bodnant Garden
    ‪13 min drive‬
  • Conwy Castle
    ‪17 min drive‬

Room options

View all photos for Twin Room, Valley View

Twin Room, Valley View | 1 bedroom, in-room safe, desk, laptop workspace

Twin Room, Valley View

  • Valley view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Queen Accessible Room

Queen Accessible Room | 1 bedroom, in-room safe, desk, laptop workspace

Queen Accessible Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for King Deluxe Suite

King Deluxe Suite | 1 bedroom, in-room safe, desk, laptop workspace

King Deluxe Suite

  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Twin Room Woodland View

Twin Room Woodland View | 1 bedroom, in-room safe, desk, laptop workspace

Twin Room Woodland View

  • Park view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Valley View

Double Room, Valley View | 1 bedroom, in-room safe, desk, laptop workspace

Double Room, Valley View

10.0 out of 10
Exceptional
(1 review)
  • Valley view
  • Sleeps 3
  • 1 Double Bed

View all photos for King Junior Suite

King Junior Suite | 1 bedroom, in-room safe, desk, laptop workspace

King Junior Suite

  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for King Room Woodland View

King Room Woodland View | 1 bedroom, in-room safe, desk, laptop workspace

King Room Woodland View

8.8 out of 10
Excellent
(5 reviews)
  • Park view
  • Sleeps 3
  • 1 Double Bed

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4.6 out of 5, Wonderful, (1002)
$391 nightly
The price is $391 total
includes taxes & fees
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About this property

IXORA Hotel and Spa

3-star Conwy hotel close to Eryri National Park
This smoke-free hotel features a full-service spa, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, massage/treatment rooms, and laundry facilities. Change of towels is available on request.
IXORA Hotel and Spa offers 106 accommodations with safes and hair dryers. This Conwy hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include facials, body scrubs, and body treatments. The spa is open daily.
IXORA Hotel and Spa features a full-service spa and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers spa services, laundry facilities, and an elevator. Onsite uncovered self parking is complimentary.

IXORA Hotel and Spa is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
IXORA Hotel and Spa has a restaurant on site.

Languages

English, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: GBP 12 to 15 for adults and GBP 6 to 12 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Full-service spa

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Outdoor furniture

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 12 to 15 for adults, and GBP 6 to 12 for children
  • Pet fee: GBP 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 20.0 per day
  • Spa fee: GBP 25.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

IXORA Hotel Spa
IXORA Hotel and Spa Hotel
IXORA Hotel and Spa Conwy
IXORA Hotel and Spa Hotel Conwy

IXORA Hotel and Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 25 out of 40 reviews
Rating 8 - Good. 11 out of 40 reviews
Rating 6 - Okay. 2 out of 40 reviews
Rating 4 - Poor. 0 out of 40 reviews
Rating 2 - Terrible. 2 out of 40 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Darren

Stayed 1 night in Apr 2025

10/10 Excellent

lakhbir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Emma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So glad we stayed! Had the best time! Climbed mount snowdon and then enjoyed the spa and restaurant was great! Staff all very helpful
Stayed 2 nights in Mar 2025

10/10 Excellent

Bin

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice environment. Friendly staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden gem

Hidden gem in Wales , lovely hotel, great spa , restaurant and bar is great , very nice food and very affordable, isn't far from zipworld
Stayed 1 night in Apr 2025

8/10 Good

jonathan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Weekend trip

Me and my partner stayed here after hiking Snowdon. The rooms are just perfect! So clean and very nice. Nice bar/restaurant area although it is quite expensive and the staff in the restaurant were a little slow. Good was great though. Everyone was friendly. We also used the spa which was so worth it. Definitely will be back, so happy with our stay.
Stayed 1 night in Mar 2025

2/10 Terrible

Myung Bae

Disliked: Staff & service

Let me get refund of this hotel charge

I need to get whole refund. It was canceled at my presence at the hotel upon agreement with the General Manager of the hotel on the day of lodging because they cannot meet my requirement of a bathtub-room and asked additional fee of 80 pounds for the room having a bathtub in bathroom. After a long distance run that afternoon, my leg muscles were sore and I suddenly changed the hotel I was staying at to find a hotel with a spa nearby to treat it. 1. When I arrived at the hotel at 7pm. I found the paid-spy was closed at 6pm(The hotel never inform in advance of this information of opertion tine and paid admission). I chose the hotel to sooth my body but it was impossible. 2. The 2nd option is to submerse my body into a hot bath. But they propose me charging an additional 80 pounds for a room upgrade for guests who want a room with a bathtub.- If the hotel ignored the needs of guests who want a bathtub and changed all of the regular rooms into only shower rooms, they should also inform it in advance. After arriving at this hotel, I understand that it is not the fault of the guest because they cannot meet the needs of the guests who ask for their preferences; spa or bathtub-room. It is the fault of the hotel due to the lack of facilities. 3. As I left after discussion with the GM of the hotel (I never opened any door of the hotel !!) and he agreed my cancellation immediately. So, I need get back my money from you.
Stayed 1 night in Mar 2025