Along with a fitness center, this smoke-free hotel has a snack bar/deli and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities. Housekeeping is available on request.
Candlewood Suites Conway by IHG offers 65 accommodations with DVD players and safes. Premium satellite television is provided. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and hair dryers.
This Conway hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.
Recreational amenities at the hotel include a fitness center.
Guests under 18 years old are not allowed in the fitness facility.
The hotel offers a snack bar/deli. Wireless Internet access is complimentary. This hotel offers access to a business center. This business-friendly hotel also offers a fitness center, a terrace, and barbecue grills. Complimentary self parking is available on site, along with a car charging station.
Candlewood Suites Conway by IHG is a smoke-free property.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Electric car charging station on site
Free self parking on site
Wheelchair-accessible parking and van parking available
Food and drink
Coffee and tea in common areas
Snack bar/deli
Things to do
Gym
Family friendly
DVD player
Grocery/convenience store
In-room full-sized refrigerator/freezer
In-room kitchen
In-room microwave
Laundry facilities
Snack bar/deli
Conveniences
24-hour front desk
Grocery/convenience store
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Dry cleaning/laundry service
Housekeeping (on request)
Business services
Business center
Outdoors
Barbecue grill
Picnic area
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Elevator
Grab bar in shower
Hand-held showerhead
Handrails in stairways
Hardwood flooring in room
Height-adjustable showerhead
Lever door handles
Stair-free path to entrance
Thin carpet in room
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
More
3 floors
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
32-inch TV with premium satellite channels
DVD player
Streaming services
Food and drink
Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Full-sized refrigerator/freezer
Kitchen
Microwave
Stovetop
More
Air conditioning (climate-controlled)
Desk
Desk chair
Free local calls
Iron/ironing board
Laptop workspace
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 75 per pet, per stay (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 45 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Pet fee: USD 75 per pet, per stay (maximum USD 150 per stay)
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
We should mention
Alcohol is not served at this property
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Candlewood Suites Conway
Candlewood Suites Hotel Conway
Candlewood Suites Conway Hotel Conway
Candlewood Suites Conway Hotel
Candlewood Conway
Conway Candlewood Suites
Candlewood Suites Conway by IHG Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Staff was very friendly. Rooms were clean. Even though it was near a major highway it was quite. I really liked the full size refrigerator and the beds were comfortable.
There was nothing about the property that I enjoyed. The entire property is in need of a total renovation, carpets are dirty along with the window treatment. The furniture is worn and basically falling apart. The shower curtain smelled of mildew as well. If I had not already paid in advance I would not have been staying at this location.
Thomas
Stayed 2 nights in Oct 2024
10/10 Excellent
Caroline
Traveled with family and small children, Traveled with pets, Traveled with family
Fast easy check in. Very clean property and room. The only negative was the building was very hard to find. No signage visible from street. The hotel was at end of a parking lot behind another hotel. There was a small sign on ground by parking space.
Place is nice and clean. Check in want great. Over booked or something. Didn’t have any king had to settle for Queen. But still had to pay king price. They were nice about it but not like I had a choice.
The bathroom floor was covered in hair. There was a hair in the sheets of one of the beds. The kitchen area was covered with ants. The recliner chair was completely ripped and coming apart. The facility looked old and rundown. Would not recommend.
Mark
Stayed 1 night in Jun 2024
6/10 Okay
Danel T
Jun 8, 2024
Disliked: Property conditions & facilities
Room furniture was quite worn out. The fake leather lounge chair had half the plastic finish peeled off. Ames worn, rust on bed base and holes in wall where shower rod was re-attached
Danel T
Stayed 1 night in Jun 2024
8/10 Good
James
May 17, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
The lounge chair was completely torn up. The floor was very scuffed up And very old. The shower curtain was installed so that it leaned out and caused water to get everywhere which was clearly causing damage. The tub was cracked and taped. In general, the hotel appeared very rundown and dilapidated.
This is an older hotel that has many suites, if you need this. But as for updates, this hotel disappointed. No USB ports in the room for today's electronics.