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Hyatt House The Woodlands / Shenandoah

3.0 star property

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Photo gallery for Hyatt House The Woodlands / Shenandoah

Terrace/patio
Lobby
Outdoor pool, pool umbrellas, sun loungers
Room, 2 Queen Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot Tub
  • Pool
  • Pet friendly
$107
includes taxes & fees
Sep 6 - Sep 7

Explore the area

View in a map
18645 Residence Drive, Shenandoah, TX, 77385
  • Memorial Hermann
    ‪2 min drive‬
  • Cynthia Woods Mitchell Pavilion
    ‪4 min drive‬
  • MD Anderson Cancer Center
    ‪4 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪31 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (1 King Bed with Sofa bed, Bathtub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible, Kitchen (1 King Bed with Sofa bed, Bathtub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

9.4 out of 10
Exceptional
(99 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower, Den)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-in Shower, Den)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen (2 Queen Beds with Sofa Bed)

Coffee/tea maker

Suite, 1 Bedroom, Kitchen (2 Queen Beds with Sofa Bed)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

8.8 out of 10
Excellent
(15 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed with Sofa bed, Kitchen

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed, Kitchen

9.4 out of 10
Exceptional
(26 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible, Kitchen (Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed, Accessible, Kitchen (Roll-In Shower)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchen (1 King Bed with Sofa Bed)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Kitchen (1 King Bed with Sofa Bed)

9.6 out of 10
Exceptional
(24 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Lobby

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  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.5 out of 5, Wonderful, 1,484 reviews
Heritage Inn & Suites The Woodlands, Trademark by Wyndham

About this property

Hyatt House The Woodlands / Shenandoah

3-star Shenandoah hotel close to CHI St. Luke's Health–The Woodlands Hospital
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available once per stay.
Hyatt House The Woodlands / Shenandoah offers 148 air-conditioned accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an outdoor pool, Hyatt House The Woodlands / Shenandoah provides a hot tub and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and a meeting room. Event facilities measuring 1022 square feet (95 square meters) include conference space. This business-friendly hotel also offers laundry facilities, a convenience store, and an ATM. Onsite covered self parking is complimentary.

Hyatt House The Woodlands / Shenandoah is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Hyatt House The Woodlands / Shenandoah has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (once per stay)

Business services

  • 1,022 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (34 inch wide door)
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (14 inches high)

More

  • 5 floors
  • Banquet hall
  • Built in 2021
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 1:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay (maximum USD 200 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 0.01 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 100 per pet, per stay (maximum USD 200 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt House THE Woodlands shenandoah
Hyatt House The Woodlands / Shenandoah Hotel
Hyatt House The Woodlands / Shenandoah Shenandoah
Hyatt House The Woodlands / Shenandoah Hotel Shenandoah

Hyatt House The Woodlands / Shenandoah Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 702 out of 1018 reviews
Rating 8 - Good. 180 out of 1018 reviews
Rating 6 - Okay. 71 out of 1018 reviews
Rating 4 - Poor. 27 out of 1018 reviews
Rating 2 - Terrible. 38 out of 1018 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

nancy

Traveled with partner, Traveled with pets
Liked: Amenities, property conditions & facilities
We stayed last year in a suite and really liked the room. We stayed in a one bedroom this time. Room was fine but not happy with bathroom. Shower was in much need of grouting and cleaning hardware stains. About foot and half up the wall in corner was white. Caulking around the sink also needed redoing.
Stayed 1 night in May 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Tameka

Stayed 2 nights in May 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Merith

Traveled with family
Liked: Cleanliness, amenities
This has been by far one of the best hotels I have stayed at. I travel a lot since my son plays travel soccer. Clean and well maintained. Excellent service and breakfast delish.
Stayed 1 night in May 2025

10/10 Excellent

Mandola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Traci

Traveled with family
Liked: Amenities, property conditions & facilities
Good location
Stayed 3 nights in May 2025

6/10 Okay

Mallikarjuna

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
AC didn’t worked during midnight. Seems like it was turned off during nights
Stayed 1 night in May 2025

2/10 Terrible

Zachary

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They would not let me check in. I need my money back.
Stayed 1 night in May 2025

10/10 Excellent

Lynda, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the room layout and everything was clean and in good working order. Near where we needed to be
Stayed 2 nights in May 2025

10/10 Excellent

Ricardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff amazing 👏💕❤️
Stayed 2 nights in May 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, quiet and sort of out of sight
Stayed 2 nights in May 2025

10/10 Excellent

Ramon

Liked: Cleanliness, amenities, property conditions & facilities
Newer property. Nice connected pool and jacuzzi setup. Location surrounded by walkable shopping and restaurants.
Stayed 3 nights in May 2025

10/10 Excellent

Alina

Stayed 1 night in May 2025

10/10 Excellent

cuvonica

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean place Friendly staff
Stayed 1 night in May 2025

10/10 Excellent

Aimee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in May 2025

8/10 Good

brandi

Stayed 1 night in May 2025

10/10 Excellent

Brandon

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in May 2025

8/10 Good

FRANK

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Siddharth

Stayed 4 nights in May 2025

4/10 Poor

Tom, Troup

Liked: Staff & service, property conditions & facilities
Nestled back from the highway gave the property at cozy feeling, checkin was pleasant, great welcome. Gym and pool well cared for and clean.
Stayed 1 night in May 2025

10/10 Excellent

Manny

Traveled with family
Liked: Amenities, property conditions & facilities
Great service
Stayed 1 night in May 2025

10/10 Excellent

Yolanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 1 night in May 2025