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Best Western Plus New Caney Inn & Suites

2.5 star property

Choose dates to view prices

Photo gallery for Best Western Plus New Caney Inn & Suites

Lobby
Pillowtop beds, in-room safe, individually decorated, desk
Lobby
Exterior
Outdoor pool, sun loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Gym
  • Pool
  • Housekeeping
  • Laundry

Explore the area

Map
22033 Us Highway 59, New Caney, TX, 77357
  • Lake Houston Wilderness Park
    ‪5 min drive‬
  • Speedsportz Racing Park
    ‪8 min drive‬
  • HCA Houston Healthcare Kingwood
    ‪8 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪19 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Pillowtop beds, in-room safe, individually decorated, desk

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Pillowtop beds, in-room safe, individually decorated, desk

Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillowtop beds, in-room safe, individually decorated, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Pillowtop beds, in-room safe, individually decorated, desk

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Pillowtop beds, in-room safe, individually decorated, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(13 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Pillowtop beds, in-room safe, individually decorated, desk

Standard Room, 2 Queen Beds, Non Smoking

  • 336 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Pillowtop beds, in-room safe, individually decorated, desk

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Pillowtop beds, in-room safe, individually decorated, desk

Standard Room, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • 336 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham Houston New Caney

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.4 out of 5, Excellent, (747)
The price is $88
per night
$99 total
includes taxes & fees
Feb 20 - Feb 21
La Quinta Inn & Suites by Wyndham Houston New Caney

About this property

Best Western Plus New Caney Inn & Suites

New Caney hotel with outdoor pool
Along with an outdoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and a business center.
Best Western Plus New Caney Inn & Suites offers 49 air-conditioned accommodations with washers/dryers and safes. Each accommodation is individually decorated. Beds feature pillowtop mattresses. 32-inch LCD televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This New Caney hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Best Western Plus New Caney Inn & Suites provides a hot tub and a fitness center. Wired and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 360 square feet (33 square meters) include conference space. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Complimentary uncovered self parking is available on site.

Best Western Plus New Caney Inn & Suites is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6 AM and 9 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • Spa tub
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 360 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (38 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 2009
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 14 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Best Western New Caney
Best Western Plus New Caney
Best Western Plus New Caney Inn
New Caney Hotel New Caney
New Caney Inn And Suites
New Caney Hotel
Best Western Plus New Caney Inn Suites
Plus Caney & Suites Caney
Best Western Plus New Caney Inn & Suites Hotel
Best Western Plus New Caney Inn & Suites New Caney
Best Western Plus New Caney Inn & Suites Hotel New Caney

Best Western Plus New Caney Inn & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 298 out of 520 reviews
Rating 8 - Good. 127 out of 520 reviews
Rating 6 - Okay. 45 out of 520 reviews
Rating 4 - Poor. 26 out of 520 reviews
Rating 2 - Terrible. 24 out of 520 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Phillip

Disliked: Cleanliness, property conditions & facilities
This Hotel was roach infested.
Stayed 2 nights in Nov 2024

10/10 Excellent

jeff

Stayed 1 night in Nov 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Joy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is awful and beds are super hard in my opinion.
Stayed 2 nights in Oct 2024

4/10 Poor

ASHLEY

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The hotel was not what I expected, there were cockroaches in the rooms. The rooms smelled like cigarettes it did not smell clean at all. The bed was comfortable, the shower was not clean there was a lot of mold, the water was leaking everywhere. I was so disappointed
Stayed 3 nights in Oct 2024

2/10 Terrible

Jennifer

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There were roaches every where. I was eatting and one ran toward my food. Pulled back the covers they were in the bed. The bar of soap after I washed my face one climbed on. I have photos
Stayed 2 nights in Oct 2024

8/10 Good

Terry

Liked: Cleanliness, staff & service, amenities
Room had a smoker’s smell…
Stayed 4 nights in Oct 2024

8/10 Good

Justin

Stayed 1 night in Oct 2024

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Oct 2024

8/10 Good

Tori

Stayed 1 night in Oct 2024

10/10 Excellent

Cynthia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kind and Clean
Kind and thoughtful service. Clean, comfortable room.
Stayed 1 night in Oct 2024

6/10 Okay

Donna, Hampton

Traveled with family
Liked: Cleanliness, amenities
Someone was arrested from a room when we arrived.
Stayed 2 nights in Oct 2024

10/10 Excellent

Beverly

Stayed 1 night in Sep 2024

10/10 Excellent

Sharon

Stayed 3 nights in Oct 2024

10/10 Excellent

Miguel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 2 nights in Oct 2024

2/10 Terrible

Aprille

I understand the saying “roach motel” now
Our first room we found 5 roaches night one. The 2nd night they were just everywhere when we came in and turned on the lights especially coming out of the sleeper sofa!!! I called to request a new room we had to put all our clothes in bags to try and not take anything home. In the second room and the second night we moved the toilet paper and roaches came all out. We thought maybe it was just the first room but after we found several in the second room on a different floor we are certain the hotel is infested. I literally threw away our luggage and had to shake out and take every piece of clothing from outside to the washing machine even the clothes we didn’t wear to take every precaution not to bring these in our home. It was beyond a nightmare, I have NEVER in my life even seen a roach in a room I’ve stayed in. While I was on the phone asking for a new room the desk clerk asked if I was sure, one began crawling up the wall directly across from me. This establishment needs to be investigated and this problem needs to be immediately addressed. You have no idea the problems this can cause families and what you can do to their homes running a business like this.
Stayed 3 nights in Oct 2024

10/10 Excellent

Heladio

Traveled with partner
Fair price, friendly staff, clean facilities and quality rooms with comfortable bed and excellent breakfast choices.
Stayed 1 night in Oct 2024

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff great house keeping just very nice all around
Stayed 1 night in Sep 2024

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Slightly older hotel, but the room was clean and all amenities were in order. Breakfast was nice (except for the coffee), the location was quiet and the staff was perhaps the friendliest I've seen in a long time. We used to stay at the chain next to the BW but have changed our spot for future stays.
Stayed 1 night in Oct 2024

10/10 Excellent

Jesus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best bang for the buck I feel. While a slight drive away from activities, it makes up for it in quietness and comfort.
Stayed 1 night in Sep 2024

10/10 Excellent

Billie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Julie

Stayed 1 night in Aug 2024

10/10 Excellent

Brian, galveston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Sep 2024

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful building
Stayed 5 nights in Sep 2024