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SureStay Plus Hotel by Best Western Point Richmond

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Point Richmond

Lobby
Exterior
Memory foam beds, blackout drapes, iron/ironing board, free WiFi
Exterior
Free daily buffet breakfast

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included
$94
includes taxes & fees
Sep 4 - Sep 5

Explore the area

View in a map
915 W Cutting Blvd, Richmond, CA, 94804
  • Marina Bay Trail
    ‪11 min walk‬
  • Keller Beach
    ‪11 min walk‬
  • Alcatraz Island
    ‪45 min drive‬
  • Oakland, CA (OAK-Oakland Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Memory foam beds, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(85 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Memory foam beds, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Memory foam beds, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(43 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Memory foam beds, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Bathtub

7.6 out of 10
Good
(7 reviews)
  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Memory foam beds, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Memory foam beds, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

SureStay Plus Hotel by Best Western Point Richmond

Hotel in Point Richmond
An outdoor pool, a seasonal outdoor pool, and a business center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a meeting room, a 24-hour front desk, and a TV in a common area are onsite.
SureStay Plus Hotel by Best Western Point Richmond offers 107 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature memory foam mattresses. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Richmond hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered each morning. This Richmond hotel also offers an outdoor pool, a vending machine, and multilingual staff. Onsite uncovered self parking is complimentary.

SureStay Plus Hotel by Best Western Point Richmond has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 48-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The seasonal pool will be open from June 01 to September 30
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property

Property is also known as

Marina Bay Inn
Marina Bay Inn Richmond
Marina Bay Richmond
SureStay Plus Hotel Best Western Point Richmond
SureStay Plus Hotel Best Western Point
SureStay Plus Best Western Point Richmond
SureStay Plus Best Western Point
SureStay Plus Hotel by Best Western Point Richmond Hotel
SureStay Plus Hotel by Best Western Point Richmond Richmond

SureStay Plus Hotel by Best Western Point Richmond Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 410 out of 1008 reviews
Rating 8 - Good. 256 out of 1008 reviews
Rating 6 - Okay. 157 out of 1008 reviews
Rating 4 - Poor. 73 out of 1008 reviews
Rating 2 - Terrible. 112 out of 1008 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Diane

Traveled with family
Liked: Cleanliness
Clean rooms and decent breakfast. Nice staff. Very bare bones though.
Stayed 2 nights in May 2025

2/10 Terrible

Randy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible experience. My mother-in-law tripped and fell in the front office. Your floor panel in the front office is lifted. I will file a report. Your can check the camera.
Stayed 2 nights in May 2025

6/10 Okay

Peter

Stayed 2 nights in May 2025

6/10 Okay

Marcos

Liked: Staff & service
Stayed 3 nights in May 2025

10/10 Excellent

tom

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Juan

Stayed 3 nights in May 2025

10/10 Excellent

Diana, Los Angeles

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and spacious. The continental breakfast was okay. It had a good selection of items.
Stayed 1 night in May 2025

8/10 Good

Tiffany

Traveled with family
Liked: Cleanliness, amenities
It was quiet and no problems, other units were very approachable.
Stayed 2 nights in May 2025

2/10 Terrible

marco

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We ended up not staying there. Because when we arrived the place looked like it was a homeless camp. But, we still tried to see if it was nicer on the inside. It was nicer but smelled like they used some kind of deodorant to cover the musky smell of mildew. Would not recommend to anyone until they clear up the smell, and the trash that is left all across the property.
Stayed 1 night in May 2025

10/10 Excellent

Kathryn

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely loved it

The gentleman who checked us in was extremely friendly and informative about what places were close by and how to get there. He was very accommodating for us when we were having some technical difficulties on our end checking in. He walked us through the whole process and made it much easier to understand. I never write reviews anywhere! But this man left a great impression on us both and we wanted to make sure he gets credit for it. If we had the money to tip him I would have done it for sure but we were on a tight budget. I would definitely stay here again we slept so good! There are vending machines too and good breakfast, but if you don’t have a car then I’d recommend going to the store first, it was a 30 minute walk to 711/nearest gas station etc. -Jessica (Juan’s gf) from grass valley.
Stayed 2 nights in May 2025

8/10 Good

Stephanie

Stayed 1 night in May 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Michael

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lights outside room blinks constantly, affect sleep. Location next to train track, going on all night.
Stayed 4 nights in May 2025

4/10 Poor

Roger

Disliked: Cleanliness, amenities
It's ok it's in a bad location kind of loud with freeway noise
Stayed 1 night in May 2025

10/10 Excellent

Mauricio

Good service
Stayed 2 nights in May 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Jesse

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They had good breakfast served daily staff was friendly good price !!
Stayed 4 nights in May 2025

6/10 Okay

Alejandro

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Customer service was friendly. The property itself is very unkept, could use some cleaning and room itself needs some updating. The sheets were old as well as the curtains and everything in the room. Stayed here for a quick stop to rest over night.
Stayed 1 night in May 2025

8/10 Good

Venancio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room are spacious only the problem my room was smelling like smoke
Stayed 2 nights in May 2025

10/10 Excellent

Thiago

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Letesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Dana

Business traveler, Traveled with family
Nothing unique about the property was ok for the need but to close to the highway and really was just noisy
Stayed 1 night in Apr 2025

10/10 Excellent

Emeritat Areli

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025