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SureStay Plus Hotel by Best Western Point Richmond

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Point Richmond

Lobby
Reception
Memory foam beds, blackout drapes, iron/ironing board, free WiFi
Exterior
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • 24/7 front desk
  • Housekeeping
  • Breakfast included
  • Air conditioning
  • Parking included

Explore the area

Map
915 W Cutting Blvd, Richmond, CA, 94804
  • Marina Bay Trail
    ‪9 min walk‬
  • Richmond Museum of History
    ‪2 min drive‬
  • Riggers Loft Wine Company
    ‪5 min drive‬
  • Oakland, CA (OAK-Oakland Intl.)
    ‪40 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Memory foam beds, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Memory foam beds, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Memory foam beds, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Memory foam beds, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Bathtub

  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Memory foam beds, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Memory foam beds, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Americas Best Value Inn Richmond San Francisco

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
3.5 out of 5, Good, (610)
The price is $87
per night
includes taxes & fees
Mar 3 - Mar 4
Americas Best Value Inn Richmond San Francisco

About this property

SureStay Plus Hotel by Best Western Point Richmond

Hotel in Point Richmond
An outdoor pool, a seasonal outdoor pool, and a business center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a meeting room, a 24-hour front desk, and a TV in a common area are onsite.
SureStay Plus Hotel by Best Western Point Richmond offers 107 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature memory foam mattresses. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Richmond hotel provides complimentary wireless Internet access. Televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered each morning. This Richmond hotel also offers an outdoor pool, a vending machine, and multilingual staff. Onsite uncovered self parking is complimentary.

SureStay Plus Hotel by Best Western Point Richmond has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

Chinese (Mandarin), English, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 48-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The seasonal pool will be open from June 01 to September 30
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property

Property is also known as

Marina Bay Inn
Marina Bay Inn Richmond
Marina Bay Richmond
SureStay Plus Hotel Best Western Point Richmond
SureStay Plus Hotel Best Western Point
SureStay Plus Best Western Point Richmond
SureStay Plus Best Western Point
SureStay Plus Hotel by Best Western Point Richmond Hotel
SureStay Plus Hotel by Best Western Point Richmond Richmond

SureStay Plus Hotel by Best Western Point Richmond Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 363 out of 1002 reviews
Rating 8 - Good. 311 out of 1002 reviews
Rating 6 - Okay. 150 out of 1002 reviews
Rating 4 - Poor. 75 out of 1002 reviews
Rating 2 - Terrible. 103 out of 1002 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Pablo

Stayed 3 nights in Nov 2024

10/10 Excellent

Kenia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Mary N

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

John

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Keimoni

Stayed 1 night in Nov 2024

8/10 Good

Roberto, Cudahy

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2024

2/10 Terrible

Kenia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Jeffrey

Liked: Amenities, property conditions & facilities
All
Stayed 1 night in Nov 2024

2/10 Terrible

Sophia

Liked: Staff & service
Stayed 3 nights in Nov 2024

10/10 Excellent

Luis

Liked: Amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Nov 2024

10/10 Excellent

Jorge

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is clean and good service.
Stayed 2 nights in Nov 2024

10/10 Excellent

Luis Angel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Meuy, Anderson

Traveled with group
Disliked: Cleanliness, staff & service, amenities
Not bad
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Stayed 3 nights in Sep 2024

4/10 Poor

Eric

Disliked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

Hongtao, Leander

Stayed 1 night in Oct 2024

8/10 Good

GILBERT

Business traveler
Liked: Room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check-in was easy the room was clean, bright and cheery. And breakfast was good
Stayed 1 night in Oct 2024

2/10 Terrible

Toria

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This was the worst hotel I have ever stayed in in my life. The staff was not welcoming or friendly. The room unkept and run down. The floor was filthy and the only reason I knew that was because the AC unit was leaking water. The plastic curtains were ripped. The latch on the door kept sticking. The only that was decent about this room was the towels. Please run, don’t walk away from this property. Not worth $1 let alone $100. And I have yet to see my deposit paid back.
Stayed 1 night in Oct 2024

10/10 Excellent

Mirella

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jun

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is not very quiet coz it is very close to the main road.
Stayed 2 nights in Oct 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Just off of the highway, there was a lot of traffic noise. Plus I could clearly hear the moaning and the movement of the bed upstairs. TERRIBLE. NEVER GOING THERE AGAIN.
Stayed 2 nights in Oct 2024

10/10 Excellent

John

Stayed 4 nights in Oct 2024

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024