Embassy Suites by Hilton Walnut Creek

3.5 star property

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Photo gallery for Embassy Suites by Hilton Walnut Creek

Lobby
Front of property - evening/night
Lobby
Indoor pool
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Gym
  • Laundry
  • Bar
  • 24/7 front desk

Explore the area

Map
1345 Treat Boulevard, Walnut Creek, CA, 94597
  • Kaiser Permanente
    ‪3 min drive‬
  • Broadway Plaza
    ‪3 min drive‬
  • Gardens at Heather Farm
    ‪4 min drive‬
  • Oakland, CA (OAK-Oakland Intl.)
    ‪31 min drive‬

Room options

Suite, 1 King Bed (2 Rooms)

  • Sleeps 4
  • 1 King Bed

Premium Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

  • 408 sq ft
  • Sleeps 6
  • 2 Double Beds

Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 408 sq ft
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 King Bed, Non Smoking (2 Rooms)

  • 435 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Suite, 2 Double Beds (2 Rooms)

  • 408 sq ft
  • Sleeps 6
  • 2 Double Beds

Premium Suite, 1 King Bed, Corner (2 Rooms)

  • 408 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

  • 408 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds, Allergy Friendly

  • 408 sq ft
  • Sleeps 6
  • 2 Double Beds

Suite, 1 King Bed, Allergy Friendly

  • 408 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 King Bed, Non Smoking (2 Rooms)

  • 408 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms, Non Smoking

  • 408 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Suite, 1 Bedroom, Accessible, Bathtub (Mobility & Hearing)

  • 408 sq ft
  • Sleeps 6
  • 2 Double Beds

Suite, 2 Double Beds (2 Rooms)

  • 408 sq ft
  • Sleeps 6
  • 2 Double Beds

Suite, 1 King Bed (2 Rooms)

  • 408 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Embassy Suites by Hilton Walnut Creek

Walnut Creek hotel with bar/lounge
An indoor pool, a fitness center, and a bar/lounge are available at this hotel. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a conference center, valet parking, and conference space.
Embassy Suites by Hilton Walnut Creek offers 249 accommodations with MP3 docking stations and laptop-compatible safes. Accommodations have separate sitting areas and are furnished with double sofa beds and desks. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Embassy Suites by Hilton Walnut Creek features an indoor pool and a fitness center. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 8000 square feet (743 square meters) include a conference center. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and a picnic area. Onsite parking is available (surcharge).

Guests are offered a complimentary buffet breakfast each morning. A complimentary manager's reception is offered each day.
Embassy Grill - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 34 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • Free daily manager's reception

Restaurants on site

  • Embassy Grill

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 8 meeting rooms
  • Computer station
  • Conference center (8,000 square feet of space)

Outdoors

  • In a state park
  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • Banquet hall
  • Built in 1990
  • Designated smoking areas

Room amenities

Bedroom

  • Double sofa bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 34 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 7:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel Walnut Creek
Embassy Suites Walnut Creek
Walnut Creek Embassy Suites
Embassy Suites Walnut Creek Hotel
Embassy Suites Hilton Walnut Creek Hotel
Embassy Suites Hilton Walnut Creek
Embassy Suites by Hilton Walnut Creek Hotel
Embassy Suites by Hilton Walnut Creek Walnut Creek
Embassy Suites by Hilton Walnut Creek Hotel Walnut Creek

Embassy Suites by Hilton Walnut Creek Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 699 out of 1227 reviews
Rating 8 - Good. 268 out of 1227 reviews
Rating 6 - Okay. 120 out of 1227 reviews
Rating 4 - Poor. 68 out of 1227 reviews
Rating 2 - Terrible. 72 out of 1227 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Abdullah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay
Stayed 4 nights in Dec 2024

10/10 Excellent

Tabatha

Traveled with partner
Liked: Amenities, property conditions & facilities
Love staying here!
Stayed 1 night in Dec 2024

10/10 Excellent

TRAVONNA

Traveled with family and small children, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Dec 2024

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
No kids? Don’t stay here.
If you don’t have kids and don’t need the pull out couch- don’t stay here. The hotel is enclosed, so your door goes to the “outside” - which means you hear EVERYTHING from the lobby and center of the hotel. Screaming kids chasing each other. A dad and daughter yelling to “say hi” to the mom but from 5 floors up (right outside our door). The free breakfast is great- but a lot of people go into the center of the hotel if the seating area is full - more noise. If you need quiet - don’t stay here. Coffee is what you’d expect for a free breakfast. A Starbucks is 1 short block down the street. The bathroom shower head was in need of a good clean and had a hole exposing the inside of the walls. We also found a pair of dirty men’s underwear stuffed under the tv. When we told the front desk, they said thank you, and sent someone about an hour later to come and collect it. But acted like it was nothing. Air filters were dirty, and I would recommend to wipe everything down before you touch it (remotes). The trash around the elevators took 3 days to pick up (plates, pizza box). No one noticed that? The entire staff we interacted with (including valet) were all very nice and professional.
Stayed 4 nights in Dec 2024

8/10 Good

Kimberly

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Lori, Sparks

Traveled with group
Liked: Cleanliness, staff & service, amenities
Rips in the couches in the room
Stayed 2 nights in Dec 2024

8/10 Good

Marcela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jamie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love staying here, breakfast is great, evening drinks great, room was big.
Stayed 3 nights in Dec 2024

10/10 Excellent

GERSSON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved is the best hotel for my trip really good beautiful hotel very friendly costumer service good breakfast
Stayed 1 night in Dec 2024

8/10 Good

Michael, Sacramento

Liked: Cleanliness, staff & service, property conditions & facilities
The property is beautiful with spacious and clean rooms. I was very disappointed to get hit with a $34 per day parking fee. There is a restaurant on the property but it doesn't open until 5:00 pm and the menu is quite limited. The breakfast was included and the coffee was great and buffet was edible, they do offer custom omelets and pancakes and they were great.
Stayed 2 nights in Dec 2024

8/10 Good

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great except for one Thing
The suitywas clean and nice except for a large crack in the bathroom sink.
Stayed 2 nights in Dec 2024

10/10 Excellent

Zena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Keith

Traveled with partner
Great
Stayed 3 nights in Dec 2024

6/10 Okay

Jewell

Liked: Cleanliness, staff & service
lack of information by Hotels>com
we were sadly informed that there is a $34/day parking fee added to that isult the first night we returned the entrace to hotel PACKED with cars we sat for over hour with no movement of cars( an ambulance tried to arrive i midst of confusion) finally i went into hotel an informed only one valet. gave keys to front desk(at 10pm) at 11;30 car still in driveway of hotel. last night car left near street all night very unsafe conditions.would not stay here again we have a new toyota venza so needed safe no compensation made for inconvenience. evening cotails a joke potatochips and water down drinks. we booked this hotel for the parking and breakfst with cottails in evening. very disappointed. hotels .com did not state charges for parking plus tourism fees added to billing
Stayed 3 nights in Dec 2024

6/10 Okay

April

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The breakfast is pretty nice and they give complimentary happy hour drinks and snacks every day which was a cute surprise! The staff was hit or miss—super friendly at check in but not helpful at other times. No housekeeping during the stay and it was a huge hassle when I asked for extra towels. There were dirty cups on the floor outside our room when we arrived and it was generally not very clean. Parking is expensive if you use the valet but the garage next door is more affordable. Make sure to ask for a room away from the train—super quiet on that side of the property!
Stayed 3 nights in Dec 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Good choice for the area.
Stayed 5 nights in Dec 2024

10/10 Excellent

Kernn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room for the price
Stayed 1 night in Dec 2024

10/10 Excellent

Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean and in a safe area. There is only expensive valet parking on site, but there is a less expensive garage behind the property and a Bart station parking garage within easy walking distance to the hotel, which you can register to park in. The hotel itself is fairly noisy, but the bedrooms aren’t. Breakfast has many choices.
Stayed 2 nights in Dec 2024

10/10 Excellent

Justine Robin C

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay, felt at home.
Stayed 2 nights in Dec 2024

6/10 Okay

Kacey

Business traveler
Liked: Cleanliness
The property did not list that there was not adequate sized parking for larger vehicles. They also did not mention that Valet Service is mandatory... When the word "optional" is listed, that should mean that there are other ways/areas in which to park your own vehicle. The bed was extremely hard and uncomfortable, that we ended up having to use the couch to sleep on. The front desk clerk on the morning of checkout (6:30am) was extremely rude and not helpful AT ALL!!! She did not listen to what we were asking her, and she had an attitude while we were trying to check out. You could tell that she did not want to be there! There was so much noise coming from the outside late into the night (it quieted down right before midnight) that it was extremely difficult to go to sleep.
Stayed 1 night in Dec 2024

8/10 Good

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Catherine

Stayed 2 nights in Nov 2024

10/10 Excellent

Vijitha, Canyon Country

Liked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Ivy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
George at the check-in desk was fantastic and friendly and made us feel welcome after a long day of travel. Hotel was gorgeous, clean, comfy, we liked the ease of parking in the garage next door. The continental breakfast was great as well. :)
Stayed 2 nights in Dec 2024