Concord Plaza Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Concord Plaza Hotel

Pillowtop beds, in-room safe, desk, laptop workspace
Indoor pool
Exterior
Pillowtop beds, in-room safe, desk, laptop workspace
Lobby sitting area

Reviews

7.4 out of 10

Good

Popular amenities

  • Laundry
  • 24/7 front desk
  • Bar
  • Gym

Explore the area

Map
45 John Glenn Drive, Concord, CA, 94520
  • The Veranda
    14 min walk
  • Taco Bell
    2 min walk
  • Concord Station
    8 min drive
  • Oakland, CA (OAK-Oakland Intl.)
    35 min drive

Room options

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Room, 1 Queen Bed, Non Smoking

  • Sleeps 3
  • 1 Queen Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed

Executive Room, Non Smoking (King)

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed

Executive Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

Concord Plaza Hotel

3.5-star Concord hotel with restaurant
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite. Housekeeping is available on request.
Concord Plaza Hotel offers 323 air-conditioned accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Microwaves, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Concord Plaza Hotel features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 23000 square feet (2070 square meters) include a conference center. This business-friendly hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge).

Concord Plaza Hotel is a smoke-free property.

To-go breakfasts are available for a surcharge on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Concord Plaza Hotel has a restaurant on site.

Languages

English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (USD 16 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • On-the-go breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 2.95 to 14 for adults and USD 2.95 to 14 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (23,000 square feet of space)
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Living plant wall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 35 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 2.95 to 14 for adults, and USD 2.95 to 14 for children
  • Self parking fee: USD 16 per day (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and window guards

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Concord Walnut Creek
Crowne Plaza Concord Walnut Creek
Crowne Plaza Walnut Creek
Crowne Plaza Walnut Creek Concord
Crowne Plaza Walnut Creek Hotel
Walnut Creek Concord
Crowne Plaza Concord Walnut Creek Hotel
Concord Plaza Hotel Hotel
Concord Plaza Hotel Concord
Concord Plaza Hotel Hotel Concord
Crowne Plaza Concord / Walnut Creek
Crowne Plaza Concord / Walnut Creek an IHG Hotel

Concord Plaza Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 389 out of 1003 reviews" "
Rating 8 - Good. 202 out of 1003 reviews" "
Rating 6 - Okay. 178 out of 1003 reviews" "
Rating 4 - Poor. 118 out of 1003 reviews" "
Rating 2 - Terrible. 116 out of 1003 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Angelina

Stayed 1 night in Sep 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Katrina

Business traveler
Liked: Cleanliness, staff & service
The staff was friendly and helpful, and the bed was comfortable, but the carpeting, furniture and overall area felt worn and tired.
Stayed 1 night in Sep 2024

8/10 Good

Alma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good & Nice place
Stayed 1 night in Jul 2024

10/10 Excellent

Heidi, Reno

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel! The staff is always kind. They always go above and beyond for their customers! Best hotel in CA.
Stayed 3 nights in Sep 2024

8/10 Good

David A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was centrally located to different restaurants and activities during my trip to that area.
Stayed 4 nights in Sep 2024

6/10 Okay

Kathy

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Curtains in my toon were full of tears. Very limited food option for dinner. Also breakfast. It opened at 8. I had to be in the conference room at 7:30. No lunch availability. Had dinner there but service was terrible. Actually they forgot to cook our meal. Had to be reminded. Front desk staff were great. Especially Monica. Sh
Stayed 1 night in Sep 2024

6/10 Okay

Maria

Traveled with group, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Looks good on website, but rooms are old and outdated. At least the parking was convenient. Nice area with plenty of cute dining options. Concierge did the best she could. It seemed like she was working the desk alone for 2-3 days. House keeping did not clean the room in the 3 days we stayed. We had to ask for extra towels, toilet paper, etc. Not sure if we’ll be returning to this hotel.
Stayed 3 nights in Sep 2024

2/10 Terrible

Marissa

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nightmare Check-In
Unable to check in for hours due to Wi-Fi outage. Front desk receptionist did her best to man the front but the managers made No action plan to appease customers for this extreme inconvenience! Not to mention I went to get a bottle of water and they were trying to charge $8?! Tell me why it’s cheaper to buy alcohol than it is to buy water? No credits, no refunds, absolutely No concern for customer satisfaction. The room itself was extremely old and poorly cleaned. Disappointed in the hotel managers to not attempt to make this situation right.
Stayed 1 night in Sep 2024

8/10 Good

David, Tustin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a few dining options within walking distance but not too much. No breakfast options
Stayed 1 night in Sep 2024

10/10 Excellent

Kathleen

Stayed 1 night in Sep 2024

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Eric

Stayed 3 nights in Sep 2024

4/10 Poor

Jeanne

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Property is very dated and dirty. Room smelled heavily of air freshener. Smelled like pot in hallways even though smoke free hotel. People drinking in the parking lot.
Stayed 2 nights in Sep 2024

10/10 Excellent

ADRIENNE

Stayed 1 night in Aug 2024

10/10 Excellent

Reggie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Dawn

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
It was quiet, but the desk person in at checkout was very rude. The gate kiosk to leave was broken. All of that after the shower would not work.
Stayed 1 night in Sep 2024

10/10 Excellent

Lisa L

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and understanding! We love our peace and quiet and they gave it to us!
Stayed 1 night in Sep 2024

10/10 Excellent

Talise

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Sep 2024

8/10 Good

William

Business traveler
Stayed 1 night in Sep 2024

8/10 Good

Rocio

Traveled with group
Liked: Cleanliness, property conditions & facilities
I like this place and will definitely recommend it.
Stayed 1 night in Sep 2024

8/10 Good

Jeanine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just an older property that needs updates.
Stayed 1 night in Aug 2024

4/10 Poor

David

Liked: Cleanliness
Disliked: Staff & service
Not a great stay
The lav sink had a huge hair clog, got some out but it barely drained. Had to shut the AC off because the fan started making noise like it was falling off. Desk clerk when checking out didn't give us an exit card for the parking lot so had to park, walk around part of the building and get one.
Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Stayed 1 night in Aug 2024

10/10 Excellent

Sehida

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Sep 2024