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ibis Concepcion

3.0 star property

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Photo gallery for ibis Concepcion

Reception
Property entrance
Property entrance
Restaurant
In-room safe, desk, free cribs/infant beds, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Parking included
  • Pet friendly
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Avenida San Andres 37, Lomas De San Andrees, Concepción, Biobio, 4090205
  • Mallplaza Trébol
    ‪3 min walk‬
  • Suractivo
    ‪18 min walk‬
  • Casino Marina del Sol
    ‪3 min drive‬
  • Concepcion (CCP-Carriel Sur)
    ‪3 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds

In-room safe, desk, free cribs/infant beds, free WiFi

Standard Room, 2 Twin Beds

7.2 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, free cribs/infant beds, free WiFi

Standard Room, 1 Double Bed

7.6 out of 10
Good
(32 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, Multiple Beds

In-room safe, desk, free cribs/infant beds, free WiFi

Room, Multiple Beds

8.4 out of 10
Very good
(9 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

Exterior

Mercure Concepción

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (354)
The price is $72
per night
$72 total
includes taxes & fees
Feb 22 - Feb 23
Mercure Concepción

About this property

ibis Concepcion

3-star Concepción hotel with 1 restaurants, connected to a shopping center
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, concierge services, and dry cleaning. Housekeeping is available on request.
Ibis Concepcion offers 160 accommodations with safes and hair dryers. LCD televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A business center is on site at this 3-star property.

Wireless Internet access is complimentary. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Complimentary covered self parking is available on site.

Ibis Concepcion is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Ibis Concepcion has a restaurant on site.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free covered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CLP 10,000 for adults and CLP 5,000 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Free crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 10 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
All guests, including children, are required to present a valid government-issued ID card at check-in. A consent form may be required at check-in for children traveling without a parent or guardian.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CLP 12000 per pet, per night
1 total (up to 33 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CLP 10000 for adults and CLP 5000 for children
  • Pet fee: CLP 12000 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ibis Concepcion
ibis Hotel Concepcion
ibis Concepcion Hotel
ibis Concepcion Hotel
ibis Concepcion Concepción
ibis Concepcion Hotel Concepción

ibis Concepcion Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 184 out of 505 reviews
Rating 8 - Good. 183 out of 505 reviews
Rating 6 - Okay. 86 out of 505 reviews
Rating 4 - Poor. 27 out of 505 reviews
Rating 2 - Terrible. 25 out of 505 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Paola

Liked: Cleanliness, staff & service, property conditions & facilities
it was ok
Stayed 3 nights in Oct 2024

2/10 Terrible

Daniel

Stayed 1 night in Nov 2022

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked this hotel as it was close to Airport. Our flight was at 7.45 am and hotel couldn’t arrange a taxi until 7am which was an issue. We had to phone and find a taxi that would,which was difficult as we speak very little Spanish.
Stayed 1 night in Nov 2022

8/10 Good

Marta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay close to the airport. Breakfast with many options of food.
Stayed 1 night in Jul 2022

8/10 Good

Leonardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable and very convenient and safe location.
Stayed 2 nights in May 2022

6/10 Okay

Juan

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The breackfast was not included according to the person in charge of the check in, finally they accepted no charge my room with this item.
Stayed 1 night in Apr 2022

10/10 Excellent

Katrina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay, would stay again
Stayed 1 night in Jan 2022

8/10 Good

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

8/10 Good

Andres

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2021

10/10 Excellent

Camila

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All excekent
Stayed 1 night in Nov 2021

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
2 hours waiting check-in My room was not that I booked
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es la tercera o cuarta vez que venimos y estamos muy contentos con nuestra estadía.
Stayed 1 night in May 2021

6/10 Okay

Guillermo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Bad service
There was only one towel available for both of us, we had to ask for a second one and they didnt bring it to the room, because there is no room service, I had to go to reception.
Stayed 1 night in Jan 2021

6/10 Okay

Jorge, Santiago

Traveled with family
Disliked: Amenities, property conditions & facilities
Unfortunately without cafeteria service. They can’t offer alternatives, empty store on weekend.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
No Frills, Clean Lodging
Pretty basic, but served its purpose for the trip. Water temperature in the shower was sometimes hot, sometimes cold, and sometimes changing between the two mid shower. Staff was super friendly and was able to communicate in English just fine.
Stayed 8 nights in Feb 2020

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Las habitaciones son súper pequeñas y ruidosas. Imposible dormir bien. El desayuno limitado. Las dos mañana que estuve, tuve que esperar alrededor de 15 min para poder comer huevos revueltos que es lo único caliente que sirven. El hotel está al lado de una autopista y en frente de un centro comercial muy grande que se veía bonito. El aeropuerto está a 10 min en auto
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and accommodating. Close to shopping center and restaurants.
Stayed 7 nights in Jul 2019

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Improving
Has improved very much since my last stay. WiFi is much stronger. Check in still a little slow but better. Had small problen with room safe but they were reasonably prompt in resolving the issue.
Stayed 3 nights in Feb 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
It´w practical, that the hotel is near to the airport. The breakfast has been quite well, but the rooms are small. Kind staff
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Good value and would stay again. However, rooms are small and sloooow service in restaurant.
Stayed 9 nights in Feb 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Basic room, not very big but does have the essentials. The room takes up almost all of the space. I think it is okay for one person but would be very tight for 2 people to stay in one room. They don't have room service but you can order food and take it to your room on a tray. The problem is you have dirty dishes for the rest of the day and until the next day when housekeeping comes. My shower leaked so I had to use my towels to dry the floor. They provide 2 bath towels per room and do not provide hand towels or washcloths. The breakfast buffet is bad..really nothing but breads and some limited fruit selection. You can walk to the mall across from the hotel using a pedestrian crossing that is enclosed and goes over the highway. The mall is very nice and has plenty of places to eat and shop. Very few of the workers speak english and the ones at the front desk have the knowledge, the one who teaches english at a school, but doesn't have the practice in speaking so plan on using spanish except for the most basic of phrases used in a hotel. There is parking but you have to you the service elevator to get from your room to the parking or...take the main elevator and then take stairs from the 1st floor. When I checked in nobody explained this to me, most likely because they could not say it in english. The air conditioning in my room didn't really work well. It didn't matter what temp I set it to be, it seemed to be set on the one the hotel decided was best.
Stayed 3 nights in Dec 2018

8/10 Good

gauthier

Nice quite hotel in a good location,
Stayed 5 nights in Nov 2018

6/10 Okay

George

Liked: Cleanliness, room comfort
Disliked: Staff & service
Good stay with bad communication
It was OK except for the combination of air conditioner not working and high humidity. For us, it was difficult to get the true reason of the problem due to a missinformation of some of the hotel employees. Hope they can improve, solve the problem and be clean with the people using the hotel service.
Stayed 1 night in Oct 2018

8/10 Good

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Xmas trip
Very convenient clean ,simple hotel.Bathroom comfortable,breakfast very good.
Stayed 2 nights in Dec 2017

10/10 Excellent

Bill, Auckland, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel conveniently located close to airport
The stay was convenient and comfortable with helpful staff.
Stayed 5 nights in Sep 2017