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The Westin Great Southern Columbus

4.0 star property

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Photo gallery for The Westin Great Southern Columbus

Lobby
View from property
Premium bedding, pillowtop beds, in-room safe, desk
Exterior
LCD TV, pay movies

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Pet friendly
  • Parking available
  • 24/7 front desk
  • Gym

Explore the area

Map
310 S High St, Columbus, OH, 43215
  • COSI
    ‪12 min walk‬
  • Greater Columbus Convention Center
    ‪2 min drive‬
  • Nationwide Arena
    ‪2 min drive‬
  • Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪14 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Executive Suite, 1 King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom

LCD TV, pay movies

Presidential Suite, 1 Bedroom

  • 1500 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 Queen Bed

  • 180 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, 1 King Bed

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Double Bed

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, 1 Double Bed

  • 300 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds

  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed, Corner

Studio Suite, 1 King Bed, Corner | Premium bedding, pillowtop beds, in-room safe, desk

Studio Suite, 1 King Bed, Corner

  • 500 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking (Hearing Accessible)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 Queen Bed, Non Smoking (Hearing Accessible)

  • Sleeps 2
  • 1 Queen Bed

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About this property

The Westin Great Southern Columbus

4-star hotel in Downtown Columbus
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, valet parking, a business center, and conference space are onsite. Housekeeping is available on request.
The Westin Great Southern Columbus offers 189 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This Columbus hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and 10 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 12000 square feet (1115 square meters) include conference space. This business-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. Parking is available onsite for a surcharge.

The Westin Great Southern Columbus is a smoke-free property.

The Westin Great Southern Columbus has a restaurant on site.
Bar Cicchetti - This restaurant specializes in Italian cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 6.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 12 per day)
  • Uncovered self parking on site (USD 40 per day; includes in/out privileges)
  • Uncovered valet parking on site (USD 40 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bar Cicchetti

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • 12,000 square feet of conference space
  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1897
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 40.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 6.95 per day (rates may vary)
  • Uncovered self parking fee: USD 40.00 per day (in/out privileges)
  • Uncovered valet parking fee: USD 40 per day (in/out privileges)
  • Nearby parking fee: USD 12 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Columbus Westin
Westin Columbus
Westin Hotel Columbus
The Westin Columbus Ohio
The Westin Columbus Hotel Columbus
Westin Columbus Hotel
Westin Great Southern Columbus Hotel
Westin Great Southern Hotel
Westin Great Southern Columbus
Westin Great Southern
The Westin Columbus
The Westin Great Southern Columbus Hotel
The Westin Great Southern Columbus Columbus
The Westin Great Southern Columbus Hotel Columbus

The Westin Great Southern Columbus Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 419 out of 1000 reviews
Rating 8 - Good. 264 out of 1000 reviews
Rating 6 - Okay. 169 out of 1000 reviews
Rating 4 - Poor. 100 out of 1000 reviews
Rating 2 - Terrible. 48 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Daniel

Traveled with family
Disliked: Property conditions & facilities
Beautiful lobby
Stayed 1 night in Jan 2025

4/10 Poor

Laurie

Liked: Cleanliness
Disliked: Room comfort

Big chill

While a really nice property, when we arrived ( in 10 degree weather) , there was no heat in the lobby , or restaurant.No one told us this, and thankfully our rooms warm but we planned to dine there due to how cold it was outdoors. We had to bundle up to last in the restaurant long enough to eat. The poor bartender was alone, handling the bar and tables. She even had to run rake out food to rooms as room service! It was painful to watch and experience. The food was average- there was no manager on duty to lend a hand, and no compensation offered for the lack of heat while dining.
Stayed 1 night in Jan 2025

10/10 Excellent

Anyssa

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a cool, old building! Comfiest beds I've stayed in too and they were prompt with our requests for the room as well. We loved how close it is to everything, walkable to most too!
Stayed 2 nights in Jan 2025

4/10 Poor

Jacqueline

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I did not have the best experience at this hotel. When I got to my room it was absolutely freezing. The thermostat read 50 degrees. I tried turning the heat on but it didn’t work. I went down to the front desk and asked for it to be fixed. They sent maintenance up and they told me to wait 10 minutes and if it wasn’t any better I could switch rooms. In that 10 minutes the room actually got colder. I ended up moving rooms and my stay was okay after that. The staff solved the problem but I can’t say they were very polite or kind about it. Overall, my experience wasn’t the best and was not what I expect of a Westin location.
Stayed 1 night in Nov 2024

10/10 Excellent

Steven

Stayed 2 nights in Jan 2025

10/10 Excellent

Don, Telluride

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

EVA

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
It is a beautiful public space. The front desk staff was unfriendly, but the bar and valet staff were friendly and helpful. We were on the 4th floor, quiet until 3:30 AM when multiple verbal, foul-language altercations occurred in our hallway. Considering this is a Marriott property, I was surprised to know security seemed to be lacking.
Stayed 1 night in Dec 2024

6/10 Okay

Thomas

Liked: Cleanliness
Stayed 1 night in Dec 2024

2/10 Terrible

Chandrasekhar

Heating does not work. Only one elevator works. Took us 30 mins to check in - there was nobody at the front desk. Staff in the restaurant are very unfriendly.
Stayed 1 night in Dec 2024

10/10 Excellent

Rhapsody, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Blythe

Stayed 3 nights in Dec 2024

10/10 Excellent

Megan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Luvell

Liked: Staff & service
I like the Hotel the Lobby was nice the rooms were nice and the bed was comfortable the toilet in my bathroom wasn’t working completely right and was very noisy every time i Flushed but other then that it was nice
Stayed 3 nights in Nov 2024

8/10 Good

Sheen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Historic Building on a walkable quiet downtown str

The Westin was recently rennovated. It is the perfect place to take a photo opp with the family due to the architecture and decor of the building. The lounge decor is trendy and modernizes the hotel.The rooms are spacious. The only feedback is with renovation comes some kinks and the Westin's kind staff is appreciative of direct feedback to iron those out. Consider this hotel, for game day, to stay away from the fray and be able to walk to a few picturesque restaurants.
Stayed 1 night in Nov 2024

2/10 Terrible

Angela

Business traveler
Stayed 2 nights in Nov 2024

2/10 Terrible

Luis

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
My stay was horrible
Stayed 1 night in Nov 2024

2/10 Terrible

Timothy

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Not living up to the Bonvoy brand. No heat in room. Front desk said they would send maintenance. Lied. Maintenance was already gone and she didn’t let the night manager know about the issue and went home. Really?? The wine package I ordered and was assured would be in the room as a surprise for my wife’s birthday, was not. The desk said “oh yes it should be in the room now”. It was not. Took them an hour to bring it up. Ruined surprise. Front desk staff needs to be replaced and management looked at. This is the Westin, not a Holiday Inn Express.
Stayed 1 night in Nov 2024

10/10 Excellent

Sophie

Traveled with family
Liked: Cleanliness, amenities
Great location and beautiful hotel.
Stayed 2 nights in Nov 2024

6/10 Okay

Wayne

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

Traci

Liked: Cleanliness, staff & service, property conditions & facilities
Parking rates are silly
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Todd

Traveled with family
We were in town for the weekend for the Ohio State game. With taxes, fees, etc, the room was a little over $200/night. It was an old historic hotel, so I did not expect it to be super modern. However, the room was incredibly small. I would guess about 10’ by 20’. The view was of a wall with half the windows covered up. The drawers in the dresser would not open because the sliding closet door blocked them. There was a small 1-cup coffee maker in the room but no cups. The bathroom was super small. Definitely only room for 1 person to get ready at a time. The walls are very thin. We could hear everyone going up and down the hallways. The acoustics in the entry area/reception are not great. If there is anything goin on up on the second floor, the sound will blast you out of the room. There was some big event up there Saturday night, and it was so loud that we left the bar area and went back to the room to watch the late games. The front desk people were very nice and professional. Overall, just too expensive for the product that you get. They could fix some of the small details and it would help.
Stayed 2 nights in Nov 2024

8/10 Good

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Just thought the suite I was in would’ve been bigger. But that is very minor. I loved everything else about it. Great place and stay
Stayed 1 night in Oct 2024

8/10 Good

douglas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024