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The Plaza Hotel Columbus at Capital Square

4.0 star property

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Photo gallery for The Plaza Hotel Columbus at Capital Square

Breakfast, lunch, dinner served; American cuisine
Lobby lounge
Lobby lounge
Lounge
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Pet friendly
  • Gym
  • 24/7 front desk
  • Laundry
$105
includes taxes & fees
Aug 31 - Sep 1

Explore the area

View in a map
75 E State St, Columbus, OH, 43215
  • Ohio Theatre
    ‪2 min walk‬
  • Palace Theatre
    ‪5 min walk‬
  • COSI
    ‪10 min walk‬
  • Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 1 Double Bed, Corner

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 Double Bed, Corner

8.0 out of 10
Very good
(12 reviews)
  • 338 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, blackout drapes

Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 338 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, blackout drapes

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

  • 338 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Traditional Room, 1 King Bed

7.8 out of 10
Good
(28 reviews)
  • 338 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Premium bedding, in-room safe, desk, blackout drapes

Traditional Room, 2 Double Beds

7.6 out of 10
Good
(23 reviews)
  • 338 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 338 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • 338 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Executive Room, 1 King Bed

  • 338 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Club Room, 1 King Bed

  • 338 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

Premium bedding, in-room safe, desk, blackout drapes

Club Room, 2 Double Beds

  • 338 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, blackout drapes

Traditional Room, 2 Double Beds (Mobility Accessible, Tub)

  • 338 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, blackout drapes

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, blackout drapes

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 338 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, blackout drapes

Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

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About this property

The Plaza Hotel Columbus at Capital Square

Hotel in Downtown Columbus
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour business center, a conference center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
The Plaza Hotel Columbus at Capital Square offers 403 accommodations with iPod docking stations and safes. Beds feature premium bedding. LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

This Columbus hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This hotel offers access to a 24-hour business center and 9 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 16686 square feet (1550 square meters) include a conference center. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and gift shops/newsstands.

The Plaza Hotel Columbus at Capital Square is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning.
Plaza Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Starbucks - This coffee shop specializes in American cuisine and serves light fare only. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 17 per day)

Food and drink

  • Daily full breakfast available for a fee: USD 15 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Plaza Restaurant
  • Starbucks

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Microwave on request
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • 9 meeting rooms
  • Computer station
  • Conference center (16,686 square feet of space)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 22 floors
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • iPod dock
  • LCD TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 50 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 15 to 25 per person
  • Nearby parking fee: USD 17 per day (1001 ft away)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sheraton Capitol
Sheraton Columbus Capitol Square
Sheraton Columbus Hotel Capitol Square
Sheraton Columbus Square
Sheraton Hotel Capitol
Sheraton Hotel Capitol Square
Sheraton Capitol Square
Sheraton Columbus Hotel at Capitol Square
The Plaza Hotel Columbus at Capital Square Hotel
The Plaza Hotel Columbus at Capital Square Columbus
The Plaza Hotel Columbus at Capital Square Hotel Columbus

The Plaza Hotel Columbus at Capital Square Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 383 out of 1002 reviews
Rating 8 - Good. 238 out of 1002 reviews
Rating 6 - Okay. 145 out of 1002 reviews
Rating 4 - Poor. 110 out of 1002 reviews
Rating 2 - Terrible. 126 out of 1002 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sam

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was accommodating for last minute newly booked night. 5/5
Stayed 3 nights in May 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good location
Stayed 3 nights in May 2025

10/10 Excellent

Patricia M.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

2/10 Terrible

Adreen, Mount Vernon

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were given keys to an already occupied room at 1am, they wouldnt honor the price we were quoted on Expedia. No one sat us for breakfast for over 20 minutes so we left to get our car and was given keys to someone else's car!!!!! Please remove from Expedia!!!
Stayed 5 nights in May 2025

4/10 Poor

Connor

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we were given was a significant downgrade from the room we booked. We booked a single king bed room and were told our room had already been given away to someone else and they had no other rooms available other than two full bed rooms. On top of the downgrade: the room was not cleaned to standards before our arrival (the beds were not made, the air vents were dirty, the bathtub was also dirty), the large full body mirror on the wall was falling off of the wall and was a hazard, the small makeup mirror in the bathroom was also falling apart and coming off of the wall, and the refrigerator that was supposed to be in the room was not present. All of this and the manager was extremely dismissive with me, kept randomly stopping our conversation to talk to the valet guys, and then only gave us the option of rewards points towards another stay with them if I had a Bonvoy account. Safe to say, we will never be staying with them again.
Stayed 4 nights in May 2025

4/10 Poor

Abigail

Stayed 5 nights in May 2025

6/10 Okay

Zachary

Disliked: Room comfort
Just like every other hotel. Thought the plaza would be more comfortable.
Stayed 4 nights in May 2025

10/10 Excellent

Chris

Stayed 1 night in May 2025

8/10 Good

Deborah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The entire staff was so nice!!
Stayed 4 nights in May 2025

6/10 Okay

Chris Davis

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Critical staff shortage meant no breakfast was available. Front desk was under-informed about the "extras" in my reservation. The room was clean and comfortable. Valet parking a breeze if lacking sufficient signage. At this rate, staff should be better trained and supervised, and the overall experience should be better.
Stayed 1 night in May 2025

6/10 Okay

Kelly

Disliked: Property conditions & facilities

Basic place

It’s was just okay, for the price you pay you would think the room would have a fridge and microwave but it doesn’t. The rooms are pretty dated could use some updates. Bed was comfy. Window was dirty. The restaurant was boring. The front desk made me show proof of my breakfast add on which was a little inconvenient I would think that would be on file. I suppose I paid for the convenience of being close to the theatre to stay here. Also the air conditioning barely works. Room was not very comfortable.
Stayed 1 night in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

It was definitely a great experience!! The staff was friendly and welcoming!! We will definitely be back again!!
Stayed 1 night in May 2025

10/10 Excellent

Isabelle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience!

We came to Columbus for a concert and this was so conveniently located, the room was comfortable and clean! Overall, a great experience! Would stay there again!
Stayed 1 night in May 2025

10/10 Excellent

Ronald

Business traveler
Liked: Cleanliness
The place is really nice. Altho. I really hate offsite parking. I wish i would have known in advance.
Stayed 1 night in Apr 2025

2/10 Terrible

Diane

Stayed 1 night in Apr 2025

8/10 Good

Leti

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a Cap City participant, I requested a view of the backyard Venue. We were given the opposite side. Convenient location gives 4 stars. The desk clerk was very polite
Stayed 1 night in Apr 2025

8/10 Good

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

So good, so good, so good.

This stay was a surprise for my husband when i bought tickets to the Neil Diamond musical 'A Beautiful Noise'. The check in was uneventful and smooth. It took a little longer than it probably should only because the only front desk associate, Tabitha, was handling a line of people by herself. But she rocked it out like it was nothing! The hotel was very clean. We booked a corner room with a city view. The room was very clean and comfortable. The view from the room was very pretty, especially at night. No refrigerator, microwave, or iron. I forgot my hair dryer and tried to use the one in the room but it didn't work. We tried to have dinner at the restaurant but didn't stay. We were seated by a lady that seemed to be cleaning a part of the dining area. She also brought us menus and water. We eventually left and went to a different restaurant after waiting 10 minutes for a server. Overall, we would stay here again just based on the proximity to the Ohio Theater and the service outside of the resaurant.
Stayed 1 night in Apr 2025

6/10 Okay

Choya

Traveled with partner
Liked: Cleanliness, staff & service, amenities
close to event we were attending
Stayed 1 night in Apr 2025

10/10 Excellent

VICTOR, Stow

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to our Theater. But had to park off site
Stayed 1 night in Apr 2025

6/10 Okay

Gareth

Traveled with partner
Liked: Cleanliness
Loved it's proximity to the capitol, parks, theater, and dining. Loved our view from the 17th floor. I like that breakfast went until 11 and checkout was 12. Did not like the air conditioning not working and it being 83° in the room. That combined with the extremely rough bedding made sleeping miserable. The toilet paper might as well have been sand paper, and there was no lotion provided which was unusual for a hotel. Parking was expensive. Service was rude when we requested extra pillows, arguing we were calling from a different room. I had to wait outside our room until I saw the person trying the one they claimed we were in so I could go get the pillows.
Stayed 1 night in Apr 2025

10/10 Excellent

Feng

Stayed 3 nights in Mar 2025

10/10 Excellent

Jeff

Liked: Cleanliness
Stayed 3 nights in Feb 2025

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Sheri, Evansville

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and rooms were perfectly clean.
Stayed 5 nights in Mar 2025

10/10 Excellent

Linda

Stayed 1 night in Mar 2025