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The Plaza Hotel Columbus at Capital Square

4.0 star property

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Photo gallery for The Plaza Hotel Columbus at Capital Square

Front of property - evening/night
Lobby lounge
Lounge
Exterior
Premium bedding, in-room safe, desk, blackout drapes

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Pet friendly
  • 24/7 front desk
  • Gym
  • Laundry

Explore the area

Map
75 E State St, Columbus, OH, 43215
  • Ohio Theatre
    ‪2 min walk‬
  • Palace Theatre
    ‪5 min walk‬
  • COSI
    ‪10 min walk‬
  • Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 1 Double Bed, Corner

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 Double Bed, Corner

  • 338 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, blackout drapes

Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

  • 338 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Tub)

Room amenity

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

  • 338 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Traditional Room, 1 King Bed

  • 338 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Premium bedding, in-room safe, desk, blackout drapes

Traditional Room, 2 Double Beds

  • 338 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed

  • 338 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Double Beds

  • 338 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Executive Room, 1 King Bed

  • 338 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Club Room, 1 King Bed

  • 338 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

Premium bedding, in-room safe, desk, blackout drapes

Club Room, 2 Double Beds

  • 338 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, blackout drapes

Traditional Room, 2 Double Beds (Mobility Accessible, Tub)

  • 338 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, blackout drapes

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, blackout drapes

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 338 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, blackout drapes

Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Holiday Inn Columbus Dwtn-Capitol Square by IHG

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.1 out of 5, Very Good, (1002)
$175 nightly
The price is $175 total
includes taxes & fees
Holiday Inn Columbus Dwtn-Capitol Square by IHG

About this property

The Plaza Hotel Columbus at Capital Square

Hotel in Downtown Columbus
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour business center, a conference center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
The Plaza Hotel Columbus at Capital Square offers 403 accommodations with iPod docking stations and safes. Beds feature premium bedding. LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

This Columbus hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This hotel offers access to a 24-hour business center and 9 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 16686 square feet (1550 square meters) include a conference center. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and gift shops/newsstands.

The Plaza Hotel Columbus at Capital Square is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning.
Plaza Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Starbucks - This coffee shop specializes in American cuisine and serves light fare only. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 17 per day)

Food and drink

  • Daily full breakfast available for a fee: USD 15 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Plaza Restaurant
  • Starbucks

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Microwave on request
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • 9 meeting rooms
  • Computer station
  • Conference center (16,686 square feet of space)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 22 floors
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • iPod dock
  • LCD TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 50 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 15 to 25 per person
  • Nearby parking fee: USD 17 per day (1001 ft away)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sheraton Capitol
Sheraton Columbus Capitol Square
Sheraton Columbus Hotel Capitol Square
Sheraton Columbus Square
Sheraton Hotel Capitol
Sheraton Hotel Capitol Square
Sheraton Capitol Square
Sheraton Columbus Hotel at Capitol Square
The Plaza Hotel Columbus at Capital Square Hotel
The Plaza Hotel Columbus at Capital Square Columbus
The Plaza Hotel Columbus at Capital Square Hotel Columbus

The Plaza Hotel Columbus at Capital Square Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 388 out of 1001 reviews
Rating 8 - Good. 250 out of 1001 reviews
Rating 6 - Okay. 144 out of 1001 reviews
Rating 4 - Poor. 103 out of 1001 reviews
Rating 2 - Terrible. 116 out of 1001 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nicholas Lee

Stayed 2 nights in Feb 2025

10/10 Excellent

Roberto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended!
Stayed 1 night in Mar 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at The Plaza Hotel Columbus at Capitol Square for 6 nights in February to March 2025. Friendly, efficient front desk staff. Room was clean and spacious had mini fridge, microwave and coffee maker. Multiple plugs and charging ports all around the room for you convenience. Just a short Uber away from most places you'd need to reach including just 15 minutes from the airport. The only negative with my room was a noisy heater which would kick in every few minutes to maintain my room temperature.
Stayed 6 nights in Feb 2025

8/10 Good

Trent

Traveled with group
Liked: Cleanliness, staff & service, amenities
Lackluster room but clean and very very good staff
Stayed 1 night in Feb 2025

2/10 Terrible

Robert

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

Very unhappy

Very disappointed. The room had no heat, the shower took awhile to get hot water, mold in the bathroom, and the cold air blew all night causing the windows to have percipitation. The smell in the room was almost unbearable. They were able to change us to another room , wasn’t much better, but did have heat.
Stayed 4 nights in Feb 2025

8/10 Good

Dennis

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2025

6/10 Okay

Erich

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Old, outdated, not worth the cost they charge for room a night, not gross dirty but not clean. Did not have hot water for the shower Sunday morning. Staff was nice however.
Stayed 2 nights in Feb 2025

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Madison

Stayed 3 nights in Feb 2025

6/10 Okay

Caitlin

Traveled with group
Liked: Staff & service
Disliked: Amenities
The staff was friendly. However, the shower did not have hot water, and the Internet was out the entire stay
Stayed 2 nights in Feb 2025

4/10 Poor

Philip, Marysville

Stayed 1 night in Feb 2025

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice stay; good quality.
Stayed 2 nights in Feb 2025

10/10 Excellent

Masato

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location right in front of the capitol building. There is a Starbucks inside.
Stayed 2 nights in Feb 2025

2/10 Terrible

Terry

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
We checked in to room 410 it was 85 degrees. I turned heat off. Gave it 30 minutes but it kept blowing hot air. I called down to front desk They sent a maintenance man He didn't know what was going on but he was able to make it blow cold air. He said it would be a while would we like to switch rooms. I said we are actually about to leave to the hockey game.. I said you have my permission to come in and fix while we are gone When we came back 5 hrs later. It was now 50 degrees and not fixed I called down no awnser I went down I didn't see anyone The next morning it was still blowing cold air.. I called down and they sent someone up. He also couldn't fix it but was able to shut off He asked if we wanted to change rooms.. I said no not worth the hassle with 2hrs till check out.
Stayed 1 night in Feb 2025

8/10 Good

Julia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and staff was friendly. Doesn’t feel modern, but everything functioned and was what we needed for our trip.
Stayed 1 night in Feb 2025

10/10 Excellent

Rommi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for in and out!

Showed up early & was lucky enough to check in early! Room had a great view, but the TV didn’t work and my side of the bed was missing a bulb in the lamp, but I was only there for one night so I didn’t mind. Very comfortable pillows and bed!
Stayed 1 night in Feb 2025

10/10 Excellent

Elizabeth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, comfortable and well located

This is a great hotel to stay in while in Columbus. The room was spacious, comfortable and very clean. Very well located if you are going to the Ohio Theatre or the Ohio Statehouse. Would stay here again.
Stayed 5 nights in Jan 2025

8/10 Good

David, Queensbury

Liked: Staff & service
The valet and front desk staff were excellent. They were very helpful and friendly. A couple of minor issues with the hotel (poor pressure in the shower, had to have the keys redone twice, things not fixed when brought to staff attention-light bulbs, housekeeping service seemed to vary every day-number of towels left, etc.).
Stayed 5 nights in Jan 2025

6/10 Okay

Drenda

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
for the price, I feel the property needs updated and more attention to detail should be given, the room was hot, the sheets was poor quality but the room was clean, and we turned off the heat in the room and was comfortable in winter weather in the 20 degree...but, it is perfect if you are going to an event at the Ohio theater as it is directly next to the theater, so because of the location ,we would stay again. All of the staff was very nice, I would suggest more detail in serving cocktails. My 13-dollar lemon drop martini would have been more special with a sugared rim and lemon garnish, remember that persons staying may be making a memory.
Stayed 1 night in Jan 2025

8/10 Good

Valerie

Stayed 1 night in Jan 2025

8/10 Good

Donna

Traveled with family
Liked: Property conditions & facilities
The hotel was in better condition than the last time we stayed here
Stayed 1 night in Jan 2025

8/10 Good

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would recommend and stay again

Great location, we had a beautiful view of the antheneum from our room. They allow dogs, which was very convenient for us with the park around the corner. Our only complaint is the sheets were not as soft as I'd like. Otherwise everything was great
Stayed 2 nights in Jan 2025

2/10 Terrible

Arshawn

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
They took a extra payment out of my account, after I checked out when I paid for it before I even got to the hotel, they was being sneaky.
Stayed 3 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We went for NYE. We were on 12th floor, great view. Room was NICE AND BIG- like in the 80s or 90s. If you go- bring paper plates, paper towels, and in room snacks. but.... NO ICE machines working in the building, on ANY of 20 floors, on NYE. Room was 77F when we arrived at 6pm. Engineering adjusted the HVAC. After running for 16 hours, it was 72. Paid extra for included breakfast. There was no breakfast as kitchen closed NY Day. Bed was lumpy, had some kind of mattress pad on it. Sheets meh. No soap dish. Whole place feels really outdated and needs a refresh. I am contacting Marriot about the experiexe not bc im a karen but bc i was really hungry this morning!
Stayed 1 night in Dec 2024