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Holiday Inn Express & Suites Columbus Airport East by IHG

3.0 star property

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Photo gallery for Holiday Inn Express & Suites Columbus Airport East by IHG

Terrace/patio
Concierge desk
Exterior
1 bedroom, pillowtop beds, in-room safe, desk
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Pet friendly
  • Pool
  • Housekeeping

Explore the area

Map
6305 E Broad St, Columbus, OH, 43213
  • Mount Carmel East
    ‪14 min walk‬
  • Easton Town Center
    ‪11 min drive‬
  • Greater Columbus Convention Center
    ‪17 min drive‬
  • Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Comm Access,Roll-In Shower)

1 bedroom, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking (Comm Access,Roll-In Shower)

9.0 out of 10
Wonderful
(4 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

1 bedroom, pillowtop beds, in-room safe, desk

Suite, 2 Queen Beds, Non Smoking

  • 334 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking | Private kitchenette | Fridge, microwave, coffee/tea maker

Executive Suite, 1 King Bed, Non Smoking

  • 334 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, pillowtop beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 334 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Comm and Tub Accessible)

Room amenity

Room, 2 Queen Beds, Accessible, Non Smoking (Comm and Tub Accessible)

7.6 out of 10
Good
(4 reviews)
  • 334 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Comm and Tub Accessible)

Room amenity

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Comm and Tub Accessible)

  • 334 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Accessible, Non Smoking (Hearing)

1 bedroom, pillowtop beds, in-room safe, desk

Room, Accessible, Non Smoking (Hearing)

  • 334 sq ft
  • Sleeps 4
  • 1 Twin Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(32 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Accessible, Non Smoking (Hearing)

1 bedroom, pillowtop beds, in-room safe, desk

Suite, Accessible, Non Smoking (Hearing)

  • 334 sq ft
  • Sleeps 6
  • 1 Twin Bed

View all photos for Standard Room

Standard Room | 1 bedroom, pillowtop beds, in-room safe, desk

Standard Room

8.4 out of 10
Very good
(10 reviews)
  • 334 sq ft
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Non Smoking

9.4 out of 10
Exceptional
(19 reviews)
  • 330 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (Mobility,Accessible Tub)

1 bedroom, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (Mobility,Accessible Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Holiday Inn Express & Suites Columbus Airport East by IHG

3-star Columbus hotel with indoor pool
An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a hot tub, coffee/tea in a common area, and a business center.
Holiday Inn Express & Suites Columbus Airport East by IHG offers 95 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Columbus hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

In addition to an indoor pool, Holiday Inn Express & Suites Columbus Airport East by IHG provides a hot tub and a fitness center. Wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. A roundtrip airport shuttle is complimentary to guests (available on request). This business-friendly hotel also offers gift shops/newsstands, a picnic area, and coffee/tea in a common area. Onsite self parking is complimentary.

Holiday Inn Express & Suites Columbus Airport East by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6 AM and 9:30 AM and on weekends between 7 AM and 10:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 11:00 PM on request
  • Free self parking on site
  • Extended parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Conference space
  • Meeting room

Outdoors

  • Firepit
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 27-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Country Carlson Columbus Airport East
Country Inn Carlson Columbus Airport East
Country Inn Carlson Columbus Airport East OH
Country Carlson Columbus Airport East OH
Holiday Inn Express Columbus Airport East Hotel
Holiday Inn Express Columbus Airport East

Holiday Inn Express & Suites Columbus Airport East by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 477 out of 1002 reviews
Rating 8 - Good. 304 out of 1002 reviews
Rating 6 - Okay. 111 out of 1002 reviews
Rating 4 - Poor. 64 out of 1002 reviews
Rating 2 - Terrible. 46 out of 1002 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jamie

Traveled with family and small children
Liked: Amenities
Room was clean, staff was kind and helpful. The only complaint I have is the walls are thin, the air conditioner fan helped with that.
Stayed 1 night in Mar 2025

10/10 Excellent

Miri

Stayed 1 night in Feb 2025

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities

Do not recommend

Check In and Room: Check-in was fine and at first glance, the room appeared to be clean. There were weird 'stains' on the desk chair. There were kids and adults running and screaming down the halls until at least 12:30a. Pool/Hot tub Area: The hot tub had so much foam (I've never seen this much) and chemical smell that my eyes were running from the burn. In the foam, there was black 'particles' forming black lines. It looked DIRTY. There were very obviously multiple parties in the pool area with alcohol everywhere, including cups with beer sitting on the hot tub ledges. Food and pizza boxes piled up everywhere. Pool area was at twice the max occupancy. Kids were running and screaming at the top of their lungs in the pool area that echos, just not being watched by the parents at all. Teenagers flipping and jumping into the 4ft area, almost cracking their heads open. Almost every pool rule was broken and there was no one monitoring it whatsoever. Outside: While walking out to the car to get something left in the car that night, there was a strong marijuana smell. In the morning, there was a giant pile of vomit in the parking lot. Breakfast/Morning: The breakfast had limited choices. Breads and bagels were rock hard. Biscuits were so dry. After going back to our room after breakfast, we were locked out and had to go all the way back down to get a new card and then all the way back up. Somehow this wasn't the worst hotel experience, but I will never return to this hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Tasha

Traveled with partner
Liked: Amenities
Minus the kids running over us and the hot tub being dirty. It was a good stay. Whoever was on the 3rd floor kept running in the hallway.
Stayed 1 night in Mar 2025

10/10 Excellent

Ryan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very delightful and delicious stay

Beds were very comfortable. Breakfast was AMAZEBALLS!!! Still thinking of that nifty pancake machine. Would definitely stay here again
Stayed 1 night in Mar 2025

10/10 Excellent

Mary

Stayed 1 night in Mar 2025

8/10 Good

Eufracia

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Traffic and road work
Stayed 3 nights in Mar 2025

8/10 Good

Cecilia

Stayed 1 night in Mar 2025

2/10 Terrible

Britney

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Horrible Experience

My stay here was horrible. We came in town for business. Our family travels a lot for our line of work. I never ever have experienced what I did. We were on the 3rd floor. I was out working in downtown Columbus and I got a call at 7pm from my mother in law saying that security was threatening to kick them out because my 2 small kids were being too loud but they were just being normal children. The hotel rules state 10pm or later no noise. The front desk lady came upstairs and told my mother in law to “whoop your children if they don’t listen.” That’s highly unprofessional and abusive. My 15 month old woke up in the middle of the night crying because she was teething. I tried calming her by walking around, rocking and comforting her. But apparently it was still an issue for the hotel. It was literally for 15 minutes until she went back to sleep. Not long at all. Needless to say we ended our stay early.
Stayed 2 nights in Mar 2025

8/10 Good

Maurice

Stayed 1 night in Nov 2024

2/10 Terrible

Phillip

Traveled with partner
We walked into the lobby sometime was sleeping at the high top table for a few hours. The shower was either very cold or very hot. Cracked tiles in shower and floor. We stayed here only because they have a large hot tub and pool. But were closed for use without any warning. Actually drove quite a bit out of our way specifically for the pool. Wouldn’t refund our money. Not happy at all.
Stayed 1 night in Mar 2025

6/10 Okay

Peter

Business traveler
Liked: Cleanliness, staff & service

Fix the room door

Hotel was convenient for where I was working Door to room has a sizeable gap at the bottom so I could hear everyone walking up and down the corridor Breakfast was very good, and all persons I interfaced with were very helpful
Stayed 3 nights in Feb 2025

8/10 Good

Timothy

Traveled with family
Liked: Staff & service, room comfort
Wonderful pool, hot tub, and workout facility. Staff were very friendly. The breakfast bar was very good. Room was comfortable, but sofa bed not comfortable and needed replacement of mattress.
Stayed 1 night in Feb 2025

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The host at the front desk does a wonderful job

Stayed 1 night in Feb 2025

10/10 Excellent

Joy

Traveled with group
Liked: Property conditions & facilities
Nice desk people
Stayed 1 night in Feb 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 night stay

Excellent service. Clean.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing service!

Everything was amazing the breakfast was great the service was great everyone was nice they have so many complementary perks. Very accommodating and kind! Customer service was amazing I can’t say enough. This was the best hotel experience I’ve had. The pool and hottub are huge. The soap in the bathroom is all dove products soap shampoo that smelt amazing and made my hair so soft!!! Will definitely be back when we visit Columbus again. Also close to lottttsss of shopping malls and plazas so many restaurants and selections.
Stayed 2 nights in Feb 2025

8/10 Good

Joshua

Liked: Staff & service, property conditions & facilities
Room amenities were nice. Very spacious.
Stayed 1 night in Feb 2025

10/10 Excellent

Carrie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Stormi

Nice clean dog friendly
Stayed 1 night in Feb 2025

4/10 Poor

September

Disliked: Staff & service
They force you out before late checkout time
Stayed 2 nights in Feb 2025

10/10 Excellent

Johanni

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Clean and Modern

Very clean hotel with modern rooms. We loved the large pool and hot tub.
Stayed 1 night in Feb 2025

10/10 Excellent

Ryan

Stayed 1 night in Feb 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Shalana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025