See all properties

Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG

Exterior
Exterior
Exterior
Standard Room, 1 King Bed | Jetted tub
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Air conditioning
  • Gym
  • Parking included

Explore the area

Map
8670 Orion Pl, Columbus, OH, 43240
  • Topgolf
    ‪13 min walk‬
  • Polaris Fashion Place
    ‪3 min drive‬
  • Easton Town Center
    ‪12 min drive‬
  • Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪21 min drive‬

Room options

View all photos for Suite, 2 Queen Beds

Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds

  • 322 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Room

Premium Room | Pillowtop beds, desk, laptop workspace, blackout drapes

Premium Room

  • 322 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

  • 322 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

  • 322 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

  • 322 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Access Tub)

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Comm, Access Tub)

  • 322 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room

  • 322 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility)

Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible (Mobility)

  • 322 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom

  • 322 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, 1 King Bed

  • 322 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Reception

Hampton Inn & Suites Columbus Polaris

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.6 out of 5, Wonderful, (1005)
The price is $126
per night
$146 total
includes taxes & fees
Apr 20 - Apr 21
Hampton Inn & Suites Columbus Polaris

About this property

Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG

Hotel in Polaris
This smoke-free hotel features an indoor pool, a fitness center, and a lazy river. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a business center, and conference space.
Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG offers 104 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided.

This Columbus hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a lazy river and a fitness center.
In addition to a children's pool and an indoor pool, Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG provides a lazy river and a fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 538 square feet (50 square meters) include conference space. This family-friendly hotel also offers a vending machine, gift shops/newsstands, and a fireplace in the lobby. Complimentary self parking is available on site.

Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG is a smoke-free property.

A complimentary on-the-go breakfast is served between 6:30 AM and 9:30 AM on weekdays.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • Lazy river
  • TV in common areas

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 538 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Pool access available from 8:00 AM to 9:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Columbus-Polaris Parkway
Holiday Inn Hotels Parkway
Holiday Inn Parkway
Holiday Inn Express Hotels Suites Columbus Polaris Parkway

Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 532 out of 1009 reviews
Rating 8 - Good. 273 out of 1009 reviews
Rating 6 - Okay. 100 out of 1009 reviews
Rating 4 - Poor. 50 out of 1009 reviews
Rating 2 - Terrible. 54 out of 1009 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda

Stayed 1 night in Jan 2025

6/10 Okay

Cynthia

Liked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Cynthia

Liked: Cleanliness, staff & service
Disliked: Room comfort
Nice Hotel - Crime area
The hotel itself was very nice - check in was easy and staff was friendly. I wish we had been worned about all the car break-ins. There were 6 cars that were broken into the first night we stayed (all windows were busted out) - my husband's gun was stolen. If we had known there were issues, he never would have left it in the car. No police showed up and they wouldn't refund our room (we didn't feel safe staying another night but already had to replace a broken car window)
Stayed 1 night in Dec 2024

8/10 Good

Casey

Traveled with family and small children
Liked: Amenities, property conditions & facilities
For some reason I thought there was a hot tub but the pool for kiddos was great!
Stayed 1 night in Dec 2024

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Great hotel
Great! The pool is awesome and actually warm. The room had some wear to a lot of things. Could deff use some fixing. But overall great room. The hotel doesnt smell like fragrance strong which is awesome. We hate fragrance its terrible for you. This hotel is super strict on wrist brand for the pool. We are a family of 6. 2 small toddlers.We got the 2 queen room. They techinally only wanted to give 4 wrist bands for our room. I think the level of strictness on this is a little off putting. They didnt give us an issue about it but the level they go to with it is annoying. We wouldnt get 2 rooms for pur family so if they did enforce it, it would leave our family in a pickle.
Stayed 1 night in Dec 2024

10/10 Excellent

Mandi

Stayed 1 night in Dec 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveler

Traveled with family
Not My Favorite Place
We had a lot of issues at this place. Check in went smooth but we were not aware of why there was a $100 deposit required for the room over and above the room rate. Turns out that it is a damage deposit. It was refunded after a few days. A lot of the customers were very loud and disrespectful of the quiet times posted throughout the hotel. Several times we called the main desk when we became adamant that the quiet times be enforced. My wife even went downstairs to discuss the issue with the main desk. While the rules were ultimately enforced we were made to feel like it was our fault the hotel was so noisy or that we were not 'understanding' enough. Another time in the middle of the night when I was awakened I had to approach the room of another group of customers and ask them to quiet down. They did not so I called the main desk on them also. All in all a very unpleasant experience. Never did sleep well that night. We woke ready to go and plan on not returning to this particular location.
Stayed 1 night in Dec 2024

4/10 Poor

donald, bellville

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
The website said they have a hot tub, they do not. The pool was freezing. We brought it to the night manager's attention, he said it was exactly where it was supposed to be. If your looking for relaxing in a pool or hot tub, go somewhere else.
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No hot tub :(
The information about this hotel said there was a pool and hot tub. The hotel has gotten rid of the hot tub and they are pretty strict about their pool usage. You have to sign a waiver. The rooms were very large and spacious but they kind of smelled funny and definitely gave off the vibe that this is a super old hotel with a super cheap makeover.
Stayed 1 night in Nov 2024

8/10 Good

Wesley, Waverly

Traveled with family
Liked: Amenities, property conditions & facilities
Nice water park
Stayed 1 night in Nov 2024

6/10 Okay

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TOO NOISY
There happened to be a family that checked in that had many kids and they were running up and down the halls and jumping on beds above us. I thought it was a bit pricey compared to other hotels. was nice for a one night stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Angelique

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was so good we extended it an extra day just to hangout at the pool! The staff was polite & helpful. Rooms were clean, everything was well maintained.
Stayed 2 nights in Nov 2024

8/10 Good

Thomas

Traveled with family
Liked: Cleanliness
Good but shower spray leaked
Stayed 2 nights in Nov 2024

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly competent check in representatives
Stayed 1 night in Nov 2024

6/10 Okay

Jennifer

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Going to bed a roach crawled across the headboard. Would have expected this from a cheaper motel but not this one. Next morning coffee maker didn’t work.
Stayed 1 night in Nov 2024

10/10 Excellent

M

Stayed 2 nights in Oct 2024

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Competent and friendly check n representatives. Beautiful pool. Delicious breakfast.
Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Liked: Staff & service
Stayed 1 night in Nov 2024

2/10 Terrible

Mindy

Traveled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Hot tub is down very nice hotel but that’s whole reason we stayed there was for the hot tub plus it says nothing about a deposit its$100. Couldn’t get a refund was on hold with virtual agent for couple hours and no one came back was connected once
Stayed 1 night in Nov 2024

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfy beds & pillows, nice pool area & hot tub was hot. Breakfast had bacon & sausage.
Stayed 1 night in Nov 2024

8/10 Good

Pablo

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Front desk was very nice and the ladies at the breakfast area were very nice
Stayed 3 nights in Oct 2024