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Holiday Inn Columbus Dwtn-Capitol Square by IHG

3.0 star property

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Photo gallery for Holiday Inn Columbus Dwtn-Capitol Square by IHG

Exterior
Lobby lounge
Exterior
Exterior
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
175 East Town St, Columbus, OH, 43215
  • Ohio Statehouse
    ‪5 min walk‬
  • Ohio Theatre
    ‪6 min walk‬
  • Greater Columbus Convention Center
    ‪17 min walk‬
  • Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed (High Floor)

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room

  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 1 Double Bed

View from room

Standard Room, 1 Double Bed

  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Holiday Inn Columbus Dwtn-Capitol Square by IHG

3-star hotel in Downtown Columbus
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and self parking.
Holiday Inn Columbus Dwtn-Capitol Square by IHG offers 240 accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature pillowtop mattresses. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Holiday Inn Columbus Dwtn-Capitol Square by IHG features an indoor pool and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. Business-related amenities at this 3-star property consist of a 24-hour business center and 4 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 4500 square feet (418 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Holiday Inn Columbus Dwtn-Capitol Square by IHG is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Burger Theory - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Happy hour is offered.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (USD 12 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: USD 5.99 to 25 per person
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Burger Theory

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • 4 meeting rooms
  • 4,500 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 12 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 75.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5.99 to 25.00 per person
  • Self parking fee: USD 12 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 AM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Capital Hotel Columbus Downtown Square
Holiday Inn Columbus Downtown Capital Square Hotel
Holiday Inn Capital Square Hotel
Holiday Inn Capital Square
Holiday Inn Columbus Downtown Capital Square Ohio
Holiday Inn Columbus Downtown Capital Square Hotel Columbus
Columbus Holiday Inn

Holiday Inn Columbus Dwtn-Capitol Square by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 459 out of 1002 reviews
Rating 8 - Good. 283 out of 1002 reviews
Rating 6 - Okay. 136 out of 1002 reviews
Rating 4 - Poor. 70 out of 1002 reviews
Rating 2 - Terrible. 54 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tye

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kya customer service is GREAT!!!!
Stayed 1 night in Mar 2025

10/10 Excellent

Jen

Stayed 3 nights in Feb 2025

10/10 Excellent

Tabatha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Ricardo, Moline

Stayed 3 nights in Feb 2025

6/10 Okay

Christine

Traveled with family and small children, Business traveler
My bathroom fan did not work, told the staff the next day. The light bulb was out in bathroom, told the staff the next day. Nothing was done about it.
Stayed 4 nights in Feb 2025

10/10 Excellent

LarKesha

Stayed 1 night in Feb 2025

10/10 Excellent

LarKesha

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a short stay at the girl but I’ll definitely be back. It was the most comfortable bed that I’ve ever slept in. Felt like the bed was hugging me. The bathroom was stocked with Dove products. That was also a plus for me.
Stayed 1 night in Feb 2025

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service
Elevator was very slow and no stairs accessible.
Stayed 1 night in Feb 2025

8/10 Good

Katherine, Columbus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar/ restaurant didnt have all the menu options available, and considering that it wasn't a big menu, they could have made more of an effort to keep their guests satisfied. The bar staff weren't always friendly, either. As for the hotel itself, it looks like it's been recently renovated, it is clean, and fairly well kept up.
Stayed 6 nights in Jan 2025

10/10 Excellent

Paul J.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Sonya

Stayed 1 night in Feb 2025

10/10 Excellent

Saron

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time, everything was clean and had a great stay.
Stayed 1 night in Feb 2025

8/10 Good

Amber

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Great Room, Except for the Heating Unit and Fridge

King bed was extremely comfortable, room was great EXCEPT the heating unit did work properly. The thermostat didn't work, so the two choices were to bake with the unit turned on or to freeze with the unit turned off. Being Michigan natives with tolerance for cold, we chose the "freeze" option. Also, the refrigerator did not work--fortunately, we didn't have any leftovers or food to keep.
Stayed 1 night in Feb 2025

2/10 Terrible

EJ

Stayed 2 nights in Feb 2025

10/10 Excellent

Zhongli

Traveled with family and small children, Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will choose this location again.
Stayed 3 nights in Feb 2025

8/10 Good

Julie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location for attending a play at Ohio theater.
Stayed 1 night in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location at a great price.
Stayed 1 night in Feb 2025

10/10 Excellent

Sammi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Patricia

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly,helpful staff
Stayed 2 nights in Oct 2024

8/10 Good

Angela

Traveled with family
Liked: Staff & service, amenities
Location is nice, lots of places to walk to. Place was quite dirty.
Stayed 2 nights in Feb 2025

2/10 Terrible

Jeanpaul

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Definitely not the best place to stay aside from being conveniently located. After the lobby was locked waited almost 10 minutes to be let in nobody answered the intercom. Furniture in the room was warm down and things were not very clean. Also woke up to no power, in the middle of a snow storm. No backup generators? Woke up room was below 60 and that makes the luke warm shower pleasant especially since there was no body wash, only hand soap.
Stayed 1 night in Feb 2025

4/10 Poor

Bobbi

Traveled with family
Disliked: Cleanliness, property conditions & facilities
We lost power in the night and had to get ready for our event in the pitch dark. Also, our room had a shower cap over the smoke detector. Which tells me the people before us were smoking in the room and the cleaning staff didn’t catch the shower cap on the smoke detector??
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Kayla

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Feb 2025