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Four Points by Sheraton Columbus-Polaris

3.0 star property

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Photo gallery for Four Points by Sheraton Columbus-Polaris

Lobby sitting area
Suite, 1 Bedroom | Pillowtop beds, in-room safe, desk, laptop workspace
Lobby lounge
Suite, 1 Bedroom | Pillowtop beds, in-room safe, desk, laptop workspace
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Housekeeping
  • Pet friendly
  • Parking included
  • Free WiFi
  • 24/7 front desk
$98
includes taxes & fees
Sep 1 - Sep 2

Explore the area

View in a map
8505 Pulsar Pl, Columbus, OH, 43240
  • Magic Mountain Fun Center
    ‪13 min walk‬
  • Polaris Fashion Place
    ‪14 min walk‬
  • Easton Town Center
    ‪12 min drive‬
  • Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 1 King Bed

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 1 King Bed

8.2 out of 10
Very good
(35 reviews)
  • 365 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

8.0 out of 10
Very good
(2 reviews)
  • 553 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Pillowtop beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(21 reviews)
  • 336 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Exterior

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About this property

Four Points by Sheraton Columbus-Polaris

3-star hotel in Polaris
A 24-hour fitness center, a snack bar/deli, and a 24-hour business center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite. Housekeeping is available on request.
Four Points by Sheraton Columbus-Polaris offers 100 air-conditioned accommodations with safes and complimentary bottled water. Beds feature pillowtop mattresses. A pillow menu is available. 55-inch flat-screen televisions come with premium cable channels, pay movies, and Netflix. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The hotel offers a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 1100 square feet (102 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and a garden. Complimentary self parking is available on site, along with a car charging station.

Four Points by Sheraton Columbus-Polaris is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Languages

Arabic, English, Filipino, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 5 to 12 per person
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pickleball court
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 1,100 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (33 inches high)
  • Handrails in stairways (33 inches high)
  • Lever door handles
  • Low-height bed (20 inches high)
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat (18 inches high)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from June 3 to December 31:
  • Bar/Lounge
  • Swimming pool
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
16 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 12 per person
  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Columbus-Polaris
Four Points Sheraton Columbus-Polaris
Four Points Sheraton Hotel Columbus-Polaris
Sheraton Columbus-Polaris
Sheraton Four Points Columbus-Polaris
Four Points Sheraton Columbus-Polaris Hotel
Four Points by Sheraton Columbus Polaris
Four Points by Sheraton Columbus-Polaris Hotel
Four Points by Sheraton Columbus-Polaris Columbus
Four Points by Sheraton Columbus-Polaris Hotel Columbus

Four Points by Sheraton Columbus-Polaris Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 116 out of 202 reviews
Rating 8 - Good. 53 out of 202 reviews
Rating 6 - Okay. 20 out of 202 reviews
Rating 4 - Poor. 6 out of 202 reviews
Rating 2 - Terrible. 7 out of 202 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Holly

Liked: Cleanliness, staff & service, amenities
Nice hotel, needs a few improvements, mainly the elevator.
Stayed 2 nights in May 2025

10/10 Excellent

Sherri L

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything very nice.
Stayed 1 night in May 2025

8/10 Good

Jaime

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Check in member was hard to understand. It also took a while to get assistance when we first arrived.
Stayed 1 night in May 2025

6/10 Okay

Anthony

Disliked: Cleanliness
Stayed 1 night in May 2025

4/10 Poor

Bobbie, Spring Grove

Business traveler, Traveled with partner
Liked: Amenities
The hotel itself was ok. Typical hotel. Staff was friendly until bedtime. A noisy sport group came in and raised a ruckus. We ignored it until 11:00 pm. Kindly called downstairs and asked if they could please tell the people to be quieter. No avail. Kids running up and down the halls banging on doors. 12:00 pm called to staff again. Please can you talk to the people about the noise! Some people need rest. Again nothing! 1:00am I had had it! I called, now staff won’t answer the phone. So, I go downstairs and the staff is hiding. Won’t come out of office to Check on me. There sets the adults in the cafeteria having a great time. I’m standing there trying to decide do I just call the police for them to handle it or should I ask nicely yet again to be quiet for the sake of people needing sleep… I opted by saying I have to decide should I ask you live or should I call the police. They said why? I told them of the last 3 hours of hell and they could go to their rooms and party. I told them of the kids banging on doors. Those aren’t our kids! I said I’m not assuming they are your children it’s been part of your group. Hockey parents! All done and said they agreed to go to their rooms and I finally got sleep around 2:00 after I calmed down. People!! Hotels are not your private oasis. Some people travel on business and need rest. Be considerate of others!!!
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

6/10 Okay

Karley

Traveled with group, Traveled with partner
Liked: Cleanliness
Lacking some major things such as a full length mirror, toiletries that don’t smell like men’s body 3 in 1, and the beds really just weren’t very comfortable but I did enjoy that the floors were not carpet so it felt a lot cleaner. Windows also open which is great. Elevators are very slow, and the whole building smelled very strongly of sewage and purple fabuloso cleaner
Stayed 5 nights in May 2025

6/10 Okay

Tracy

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Hotel clean, staff won’t tell people to quiet down

I was impressed with the cleanliness of the floors in my room. I had accidentally spilled a soda and used one of the white towels to clean it up. I was positive the towel would be extremely dirty when I was done, but it was actually still white! There was also an issue with housekeeping not restocking half-half or sweeteners when they cleaned my room. I had to find them the next day to ask for more. The huge down side of my stay was the group of hockey teens and their families who decided to party in the evenings. Being on the 2nd floor and close to the open foyer, which was right next to the dining area where they were, I could hear very loud partying, yelling, laughter and kids of all ages running around until well after midnight with nothing said to them by the hotel staff, even though I heard the front desk phone ring a few times. I mentioned something to the front desk clerk in the morning; her response was “Oh, I wasn’t working last night.” She suggested that I should call the front desk if it happened again that night. So, around 11:30pm when the partying, laughing and yelling was going strong, I called the desk. The person who answered seemed extremely hesitant to say anything to the party people. The night was topped off by a group of teens running up the stairs and then down the hallway yelling and laughing. Another person across the hall opened her door to yell at them, which I thanked her for. So don’t expect the hotel staff to do anything about annoying people!
Stayed 4 nights in May 2025

2/10 Terrible

Isaac

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Brad

Stayed 5 nights in Apr 2025

10/10 Excellent

Jennifer, Anna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would stay there again. Staff was great.
Stayed 1 night in May 2025

6/10 Okay

Richard

Just ok
Stayed 3 nights in May 2025

6/10 Okay

John

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Hotel was OK. Surrounding area was very nice.
Stayed 2 nights in Apr 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Check in went without any hiccups and the room was exactly as advertised, would stay again
Stayed 1 night in May 2025

8/10 Good

Harold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Y

Stayed 1 night in May 2025

8/10 Good

Aeugenie

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

8/10 Good

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One nighter

Quick trip, standard hotel. Really liked that rooms were not carpeted. Bathrooms have a barn door slider so they don’t close all the way when you shut them. Also the loudest ever toilet flusher! Overall would stay again. Good for the location and price.
Stayed 1 night in Apr 2025

8/10 Good

Jerry

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very nice. We were disappointed that the Bar/Restaurant was closed. We typically like to have a cocktail when we are away at the end of the day. The elevator buttons didn't work all the time. This was frustrating especially when there wasn't a sign saying they were working on them. The Hot Water in the sink took forever to even get warm. Shower Hot Water worked great though!
Stayed 1 night in Apr 2025

10/10 Excellent

Steve

Stayed 1 night in Apr 2025

10/10 Excellent

margaret

Friendly personnel
Stayed 2 nights in Apr 2025

8/10 Good

Carl

Traveled with partner
Liked: Amenities
The hotel is Close to Many bars and restaurants.It is also close to Rt 71 and to the city of Columbus. The Parking lot is in terrible shape and needs to be replaced.
Stayed 1 night in Apr 2025

6/10 Okay

Gary

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very mediocre hotel. Cheap decor in the rooms, poor lighting. Noisy as heck for two of the three nights I was there. Don't recommend. Very nice and helpful staff, though.
Stayed 3 nights in Apr 2025

10/10 Excellent

Janine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Carlos

Stayed 1 night in Apr 2025