Fairfield Inn & Suites by Marriott Columbus New Albany

2.5 star property

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Photo gallery for Fairfield Inn & Suites by Marriott Columbus New Albany

Exterior
Indoor pool
Indoor pool
Room, 1 King Bed | Desk, laptop workspace, blackout drapes, iron/ironing board
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Gym
  • Pet friendly
  • 24/7 front desk
  • Parking included

Explore the area

Map
4976 E Dublin Granville Road, Westerville, OH, 43081
  • Easton Town Center
    ‪8 min drive‬
  • LEGOLAND® Discovery Center
    ‪8 min drive‬
  • Ohio State University
    ‪19 min drive‬
  • Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪14 min drive‬

Room options

Room, 2 Queen Beds

  • 384 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • 422 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Fairfield Inn & Suites by Marriott Columbus New Albany

Westerville hotel with indoor pool
An indoor pool, a 24-hour fitness center, and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities. Housekeeping is available on request.
Fairfield Inn & Suites by Marriott Columbus New Albany offers 102 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels and pay movies. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Fairfield Inn & Suites by Marriott Columbus New Albany features an indoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wired and wireless Internet access. This hotel offers access to a business center. A complimentary breakfast is offered each morning. This business-friendly hotel also offers barbecue grills, a picnic area, and coffee/tea in a common area. Complimentary self parking is available on site, along with a car charging station.

Fairfield Inn & Suites by Marriott Columbus New Albany is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 40 lbs per pet)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 4.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 4.95 per day (rates may vary)
  • Pet fee: USD 65 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairfield Inn Suites Columbus New Albany
Fairfield Inn Suites by Marriott Columbus New Albany
Fairfield Inn & Suites by Marriott Columbus New Albany Hotel

Fairfield Inn & Suites by Marriott Columbus New Albany Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 289 out of 402 reviews
Rating 8 - Good. 70 out of 402 reviews
Rating 6 - Okay. 18 out of 402 reviews
Rating 4 - Poor. 9 out of 402 reviews
Rating 2 - Terrible. 16 out of 402 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and warm stay
Overall comfortable stay during a snowstorm. Friendly guest service.
Stayed 1 night in Jan 2025

10/10 Excellent

Mary kathleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Justin

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Horrible stay
It was horrible. I worked 12 hours and just wanted to check into my room take a shower and chill out. However, I got to the desk to check in and had my hotel.com confirmation number and they told me they had no reservation under my name. I showed them the receipt and confirmation email and they continued to argue with me. My wife called hotels.com and they forwarded the confirmation over to them. Once they finally received it I had been standing downstairs 47 minutes waiting. It was UNACCEPTABLE and RUDE. HOTELS.com said they would reimburse me but nothing has happened yet. I’m not holding my breath.
Stayed 1 night in Jan 2025

10/10 Excellent

Malcrissa

Stayed 1 night in Dec 2024

2/10 Terrible

CARL, Dennison

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Annette

Stayed 1 night in Dec 2024

6/10 Okay

Andrew

Traveled with family
Disliked: Cleanliness, staff & service
Room was never cleaned and we were there for a week. Also cars were broken into while we were there
Stayed 5 nights in Dec 2024

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
We'll stay somewhere else next time
I think this is a newer hotel but you wouldn't know it by the condition of the rooms, hallways, pool area...all looked a bit beaten up and dirty.
Stayed 5 nights in Dec 2024

10/10 Excellent

Gabriella

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice and clean and the food was good, the pool didn’t really seem clean at all and the Jacuzzi seemed the same way, and I believe the jets weren’t working.
Stayed 2 nights in Dec 2024

10/10 Excellent

James

Liked: Staff & service, property conditions & facilities
Would stay again
Stayed 1 night in Dec 2024

10/10 Excellent

Krushanta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people on the reception especially the grave yard shift ladies
Stayed 1 night in Dec 2024

10/10 Excellent

Crystal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean quiet accessible

8/10 Good

Maureen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Sarah

Very respectful front desk staff
Stayed 1 night in Dec 2024

10/10 Excellent

Dan, Lafayette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice condition. The staff was so nice
Stayed 1 night in Nov 2024

10/10 Excellent

Tiffany

Stayed 3 nights in Nov 2024

10/10 Excellent

Marie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and welcoming. The staff are friendly and helpful. The rooms are clean and comfortable. The continental breakfast was great to have too.
Stayed 1 night in Nov 2024

8/10 Good

Tae

Liked: Cleanliness, staff & service, property conditions & facilities
good service
Stayed 4 nights in Nov 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Single Day Stay
It was very good. The free breakfast was very good.
Stayed 1 night in Nov 2024

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Heather

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, comfy bed, great shower, great options for continental breakfast, friendly staff!
Stayed 4 nights in Nov 2024

10/10 Excellent

Rafal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Patricia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024