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Tru By Hilton Columbia Downtown

2.5 star property

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Photo gallery for Tru By Hilton Columbia Downtown

Terrace/patio
Lobby
Lobby
Restaurant
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Pet friendly
  • Gym
  • Breakfast included
  • 24/7 front desk
  • Free WiFi
$133
includes taxes & fees
Sep 1 - Sep 2

Explore the area

View in a map
400 Gervais Street, Building 2, Columbia, SC, 29201
  • Columbia Metropolitan Convention Center
    ‪10 min walk‬
  • University of South Carolina
    ‪11 min walk‬
  • Colonial Life Arena
    ‪13 min walk‬
  • Columbia, SC (CAE-Columbia Metropolitan)
    ‪11 min drive‬

Room options

View all photos for Room, 1 King Bed

Room

Room, 1 King Bed

8.6 out of 10
Excellent
(19 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Room

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Room

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(42 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Room

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Room

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Tru By Hilton Columbia Downtown

Hotel in Downtown Columbia
Along with a fitness center, this hotel has self parking and a business center. Free breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour front desk.
Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wireless Internet access. A business center is on site. A complimentary breakfast is offered each morning. Onsite parking is available (surcharge), along with a car charging station.
Guests are offered a complimentary breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 12 per day; includes in/out privileges)

Food and drink

  • Free breakfast available daily

Things to do

  • Gym

Conveniences

  • 24-hour front desk

Business services

  • Business center

Policies

Special check-in instructions

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Pets

Pets allowed for an extra charge of USD 75 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 75 lbs per pet

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Self parking fee: USD 12 per day (in/out privileges)
  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Property is also known as

Tru By Hilton Columbia
Tru By Hilton Columbia Downtown Hotel
Tru By Hilton Columbia Downtown Columbia
Tru By Hilton Columbia Downtown Hotel Columbia

Tru By Hilton Columbia Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 211 out of 282 reviews
Rating 8 - Good. 43 out of 282 reviews
Rating 6 - Okay. 16 out of 282 reviews
Rating 4 - Poor. 6 out of 282 reviews
Rating 2 - Terrible. 6 out of 282 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Liked: Staff & service, property conditions & facilities
Great breakfast
Stayed 1 night in May 2025

10/10 Excellent

blake

Stayed 1 night in May 2025

10/10 Excellent

Randall

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spotless!
Stayed 1 night in May 2025

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint was that they advertised as having EV chargers, but really there were only Tesla chargers. Other than that, the hotel and staff were excellent!
Stayed 1 night in May 2025

2/10 Terrible

Craig E

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I didn't like the fact that the stay got taken out of my account and I could not get my money back.
Stayed 1 night in May 2025

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 2 nights in May 2025

10/10 Excellent

MONICA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent, new facility, in close proximity to USC. Great breakfast, friendly staff, and clean, comfortable rooms. Highly recommend!
Stayed 1 night in May 2025

4/10 Poor

Dexter

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The Hotel was clean and my room was fine. However, my room wasn't available (being cleaned) till 4:30 pm and check in was at 3:00 pm. Then, I sat at the bar for 6 mins with a menu in my hand without help. I moved to a table and still no one even spoke to me for another 8 mins. They weren't that busy! Service was none existant and I will bypass this hotel in the future.
Stayed 1 night in May 2025

8/10 Good

Barbara

Traveled with group
Liked: Cleanliness, staff & service, room comfort

Okay for weekend trip

It was alright for what was needed. Breakfast had options - but was cold… I think sterno was out. Phone in room didn’t work. AC wasn’t cooling past 70. TV channel guide channels were not correct, were two off. Staff were attentive.
Stayed 2 nights in May 2025

10/10 Excellent

Gloria

Stayed 2 nights in May 2025

10/10 Excellent

Daelynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Erica

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in May 2025

10/10 Excellent

Markia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It’s nice.
Stayed 1 night in May 2025

8/10 Good

Stephanie

Stayed 1 night in May 2025

10/10 Excellent

Kelley, Nashville

Stayed 1 night in May 2025

10/10 Excellent

Ediksson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, great location, parking cost extra, downtown Columbia is simply just dirty and overran with homelessness. Hotel was awesome though! Staff was very friendly!
Stayed 1 night in May 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
New property. Parking was $14/ night but there are limited spaces.
Stayed 1 night in May 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel

Beautiful hotel. Room was super clean, comfortable bed. Breakfast was great. Staff was all very pleasant. Great place to stay!!
Stayed 1 night in May 2025

10/10 Excellent

donna, Waxhaw

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the look and feel of the hotel and the rooms. The price is great. Shampoo, soap etc. is fabulous. LOVED the buffet breakfast!!
Stayed 1 night in May 2025

10/10 Excellent

Karl

Stayed 2 nights in May 2025

10/10 Excellent

Gina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a great location and had a parking lot. I didn't like that you had to pay $12 to park there, however. There are electric vehicle charging stations in the lot, which is a great bonus. I loved the variety at breakfast. It was high quality for a hotel breakfast. It's also nice that there is a bar/restaurant in the hotel.
Stayed 1 night in May 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025