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Tru By Hilton Columbia Downtown

2.5 star property

Choose dates to view prices

Photo gallery for Tru By Hilton Columbia Downtown

Terrace/patio
Restaurant
Lobby
Exterior
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Pet friendly
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
400 Gervais Street, Building 2, Columbia, SC, 29201
  • Columbia Metropolitan Convention Center
    ‪10 min walk‬
  • University of South Carolina
    ‪11 min walk‬
  • Colonial Life Arena
    ‪13 min walk‬
  • Columbia, SC (CAE-Columbia Metropolitan)
    ‪11 min drive‬

Room options

View all photos for Room, 1 King Bed

Room

Room, 1 King Bed

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Room

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Room

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(23 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Room

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Room

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds

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The price is $184 total
includes taxes & fees
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About this property

Tru By Hilton Columbia Downtown

Hotel in Downtown Columbia
Along with a fitness center, this hotel has self parking and a business center. Free breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour front desk.
Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wireless Internet access. A business center is on site. A complimentary breakfast is offered each morning. Onsite parking is available (surcharge), along with a car charging station.
Guests are offered a complimentary breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 12 per day; includes in/out privileges)

Food and drink

  • Free breakfast available daily

Things to do

  • Gym

Conveniences

  • 24-hour front desk

Business services

  • Business center

Policies

Special check-in instructions

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Pets

Pets allowed for an extra charge of USD 75 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 75 lbs per pet

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Self parking fee: USD 12 per day (in/out privileges)
  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Property is also known as

Tru By Hilton Columbia
Tru By Hilton Columbia Downtown Hotel
Tru By Hilton Columbia Downtown Columbia
Tru By Hilton Columbia Downtown Hotel Columbia

Tru By Hilton Columbia Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 140 out of 184 reviews
Rating 8 - Good. 28 out of 184 reviews
Rating 6 - Okay. 7 out of 184 reviews
Rating 4 - Poor. 5 out of 184 reviews
Rating 2 - Terrible. 4 out of 184 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Casey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Yolanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Mary Beth, WINTER PARK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean room and property. Hotel is close to several venues and restaurants.
Stayed 1 night in Apr 2025

4/10 Poor

Sarah

Disliked: Staff & service
Stayed 1 night in Apr 2025

8/10 Good

RACHEL

Traveled with family
Liked: Cleanliness, property conditions & facilities
Clean, quiet and new. Water pressure excellent. $12. /night to park stinks! The lot was not even full at night and it was self parking, no frills. This price range should NOT have a fee for a basic parking lot. Tried sitting in “new” lounge area but told I couldn’t because they were taking photos for their new web page. Hey, I’m paying for this! That’s like being barred from using the pool in 90 degree weather at a resort. Should have comped the parking at least! Would not honor government rate saying I had to book online for that. Not so at other equitable hotels. Breakfast was delish.
Stayed 1 night in Apr 2025

10/10 Excellent

Quateisha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Crystal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Will

Stayed 1 night in Apr 2025

6/10 Okay

Viviane

Traveled with family
Liked: Cleanliness, staff & service
The hotel is new and we would have had an excelent stay but the wi-if didn’t work in one of the days and it was a problem. My daughter had to do homework due that night and was not able to do, I had to work and I was not able to so it was a very bad inconvenient. Also, there was a huge noise coming from Outside the room, the wind or some machinery, but we think a wind or flow of air was very loud and disturbing. If it wasn’t for that would be 5⭐️ Lastly, Parking,there is no space for Parking, guests have to double park or Park on the street after paying for parking. There are 2 hotels and is very hard to park.
Stayed 2 nights in Apr 2025

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

The hotel was very clean and comfortable. Great lobby.
Stayed 2 nights in Apr 2025

10/10 Excellent

Djuanyetta

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Pamela

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you like a lot of options for breakfast, it's included! I was happy I was able to bring my dog, and that we could walk near the river. The staff impressed!
Stayed 2 nights in Apr 2025

4/10 Poor

Bella

Stayed 1 night in Apr 2025

10/10 Excellent

christopher

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parking fee is not $12

The room and other areas of the hotel were very clean and it was close to my son's apartment which is why I chose this hotel. Everyone was very nice and I don't have anything bad to report about the room or the people. I do however have an issue with posting signs that the fee to park is $12 and then being charged $18.98.
Stayed 1 night in Mar 2025

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, clean facility. Good, various breakfast choices. Good, modern workout equipment.
Stayed 1 night in Apr 2025

2/10 Terrible

vic

Liked: Staff & service
Day desk people were excellent. Hotel was designed by somebody who never stayed there. No clock. No daily clean up. We’re told it had to be requested after the fact. Upon arrival to our room, there was food left over from the prior guests. McDonald’s. Hard to find. Nobody heard of it. Breakfast was above par, but that’s it. It’s got to be on the lowest ranked Hilton. Cannot get reception or housekeeping. If you dial the front desk, you get 9ll. Too many bad things to say about it so just think twice about this place.
Stayed 2 nights in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to access and park. Friendly staff. Clean. Breakfast was good.
Stayed 2 nights in Mar 2025

10/10 Excellent

Traci, Simpsonville

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is so new it’s not currently visible on Google maps. The room was so quiet, the climate control was perfect and the bed was comfortable. Instead of adding parking to the room bill you pay using an app through a QR code. I will stay at this location again.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Stayed 1 night in Mar 2025