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Quality Inn West Columbia - Cayce

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn West Columbia - Cayce

Lobby
Exterior
Egyptian cotton sheets, premium bedding, pillowtop beds, desk
Egyptian cotton sheets, premium bedding, pillowtop beds, desk
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • Breakfast included
  • Air conditioning

Explore the area

Map
3020 Charleston Hwy, West Columbia, SC, 29172
  • South Carolina State Farmers Market
    5 min drive
  • South Carolina State Museum
    10 min drive
  • EdVenture Children's Museum
    10 min drive
  • Columbia, SC (CAE-Columbia Metropolitan)
    8 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Standard Room, 2 Queen Beds, Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 1 King Bed, Accessible, Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Quality Inn Columbia Airport

Pool
Breakfast included
Pet friendly
Parking included
3.3 out of 5, (836)
The price is $80
per night
$87 total
includes taxes & fees
Dec 11 - Dec 12
Quality Inn Columbia Airport

About this property

Quality Inn West Columbia - Cayce

West Columbia hotel with free breakfast, connected to a shopping center
Along with a nightclub, this hotel has a fitness center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a seasonal outdoor pool, laundry facilities, and a 24-hour front desk.
Quality Inn West Columbia - Cayce offers 57 accommodations with bathrobes and hair dryers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 43-inch LED televisions come with premium cable channels and first-run movies. Bathrooms include bathtubs or showers and complimentary toiletries.

This West Columbia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Guests under 18 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Quality Inn West Columbia - Cayce features a fitness center and a seasonal outdoor pool. Public areas are equipped with complimentary wireless Internet access. Guests can enjoy a complimentary breakfast each morning. This family-friendly hotel also offers a nightclub, barbecue grills, and a vending machine. Complimentary self parking is available on site.

Quality Inn West Columbia - Cayce has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Air hockey
  • Billiards/pool table
  • Bingo
  • Books
  • Concerts/live shows
  • Evening entertainment
  • Foosball table
  • Games
  • Gym
  • Karaoke
  • Nightclub
  • Seasonal outdoor pool
  • Table tennis
  • TV in common areas
  • Water sports equipment
  • Windsurfing
  • Wine tours

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Designated smoking areas
  • Eco-friendly cleaning products used

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LED TV with premium cable channels
  • First-run movies

Food and drink

  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from May to September
Guests under 18 years old are not allowed in the swimming pool

Property is also known as

Country Hearth Inn Cayce Columbia Hotel
Country Hearth Inn Columbia Hotel
Country Hearth Inn Cayce Columbia
Country Hearth Inn Cayce

Quality Inn West Columbia - Cayce Reviews

Reviews

6.8
Rating 10 - Excellent. 87 out of 331 reviews" "
Rating 8 - Good. 90 out of 331 reviews" "
Rating 6 - Okay. 61 out of 331 reviews" "
Rating 4 - Poor. 45 out of 331 reviews" "
Rating 2 - Terrible. 48 out of 331 reviews" "

6.6/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 1 night in Aug 2024

2/10 Terrible

Shiela

Disliked: Cleanliness, property conditions & facilities
First impression was poor. This property is not cared for, steps are a lawsuit ready to happen, room was not clean, shower curtain dirty or moldy, un carpeted floor had some sort of residue, hair on floor. Just an overall lack of customer priority. Desk attendant was pleasant & it was close to rt 26 access, hence choosing this, but nothing here suggested a return visit
Stayed 1 night in Aug 2024

8/10 Good

Nina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy ck in , quiet , comfy bed & pillows , parking right by room, free hot breakfast ( make your own)waffles were a big hit & delicious ..pleasant staff ..very nice stay
Stayed 1 night in Aug 2024

6/10 Okay

Asmita

Disliked: Cleanliness, staff & service
Room is fine but little noisy and room smells too I’m surprised about there is no housekeeper or I don’t know they don’t come to cleaning the room and they don’t ask anything in 2 days
Stayed 2 nights in Aug 2024

8/10 Good

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Free breakfast. Clean rooms. Hot water. All in all comfortable!
Stayed 1 night in Aug 2024

8/10 Good

Sofia

Business traveler
Liked: Staff & service
It’s ok
It’s all right !!! Can’t really complain
Stayed 5 nights in Aug 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel and hotels.com blame each other
Our reservation booked months ago was cancelled despite receiving a confirmation two days before. We never received email word about this and hotels.com showed it as ongoing without any indication of the cancellation. We have pictures of the frogs and bugs in the pool.
Stayed 2 nights in Aug 2024

8/10 Good

Ronique

Liked: Staff & service
N/a
Stayed 1 night in Jul 2024

10/10 Excellent

david

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Kayle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Kayle

Traveled with family
Stayed 1 night in Jul 2024

2/10 Terrible

Ingunn

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had booked a 2 day stay in early June. Prepayed and got a confirmation. Upon arrival we realised the hotel is udergoing renovation and thereby closed.
Stayed 1 night in Jun 2024

8/10 Good

Joey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazingly friendly staff. Clean enough, nothing fancy but comfortable.
Stayed 2 nights in Jun 2024

8/10 Good

Genevieve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here multiple times. The eggs at breakfast weren’t good today but usually they are.
Stayed 1 night in Jun 2024

2/10 Terrible

Diana

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
A
Stayed 1 night in Jun 2024

10/10 Excellent

Janice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

jeff

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay, slept good, nice shower, clean room, nice staff. Only problem pool wasn't open memorial day weekend....
Stayed 2 nights in May 2024

8/10 Good

Anges

Liked: Cleanliness, staff & service, property conditions & facilities
Could have been a little cleaner...could stand an upgrade but overall it was good and it was convenient to the places I wanted to go.
Stayed 3 nights in May 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
You pay for what you get!
The bathroom floors were dirty along with the rug area not being vacuumed. The area in general is very noisy along with the AC you could hear the conversation of people walking by the door. The morning breakfast is fair at best.
Stayed 1 night in May 2024

10/10 Excellent

Travis

Stayed 1 night in May 2024

6/10 Okay

Todd

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in May 2024

2/10 Terrible

David

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
AVOID !
The room that I had was nearly uninhabitable. The whole hard surface floor coated with grime and grit. Furnishings were old and broken, one night table had its drawer broken completely through its casement and was laying crooked on the floor. No lamps were in working order : no bulbs! The bathroom was. barely cleaned. The towels were dingy and thin. The bed was loudly rickrty and squeaky. I didn’t sleep in it given the very dirty bedspread over it. This property is to be avoided. There was a single good bright note: the gentleman on the night desk did a terrific job in accommodating my extremely late arrival. He was calm, Friendly, and very efficient. Bravo to him. f
Stayed 1 night in Apr 2024

2/10 Terrible

Suzanne

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The breakfast was pitiful. Limited choices. No muffins, donuts or pastries. No instant oatmeal or grits. No butter. Cooked items poor quality and poorly cooked. The room was dark and dismal. The tub was very slippery. No grab bar or other safety meaures. No easy chair. Only one tiny trash can. Paid extra for 3 people but insuffucient towels for 3 people. Could not get extra towels at the desk. Night desk clerk Appeared to be intoxicated. Slurring his words and stumbling. The mattresses practically slipped off the bed. If I could have found a room at another hotel, I would have, but everything was booked due to university graduation.
Stayed 2 nights in May 2024

6/10 Okay

Anne

Liked: Cleanliness, room comfort
Disliked: Staff & service
Check in nighrmare
Checking in was a nightmare. The man did not seem capable of doing his job. After we got to our room it was comfy! We would never come back.
Stayed 1 night in May 2024

4/10 Poor

Crystal

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property pictures outdated. Room lamps and curtains smelled terrible. This hotel should be rated 1 1/2 stars at most.
Stayed 1 night in May 2024