Quality Inn West Columbia - Cayce

2.5 star property

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Photo gallery for Quality Inn West Columbia - Cayce

Lobby
Free daily buffet breakfast
Exterior
Egyptian cotton sheets, premium bedding, pillowtop beds, desk
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
3020 Charleston Hwy, West Columbia, SC, 29172
  • Riverbanks Zoo and Garden
    ‪10 min drive‬
  • University of South Carolina
    ‪11 min drive‬
  • Williams Brice Stadium
    ‪14 min drive‬
  • Columbia, SC (CAE-Columbia Metropolitan)
    ‪7 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn West Columbia - Cayce

West Columbia hotel with free breakfast, connected to a shopping center
Along with a nightclub, this hotel has a fitness center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a seasonal outdoor pool, laundry facilities, and a 24-hour front desk.
Quality Inn West Columbia - Cayce offers 57 accommodations with bathrobes and hair dryers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 43-inch LED televisions come with premium cable channels and first-run movies. Bathrooms include bathtubs or showers and complimentary toiletries.

This West Columbia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Guests under 18 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Quality Inn West Columbia - Cayce features a fitness center and a seasonal outdoor pool. Public areas are equipped with complimentary wireless Internet access. Guests can enjoy a complimentary breakfast each morning. This family-friendly hotel also offers a nightclub, barbecue grills, and a vending machine. Complimentary self parking is available on site.

Quality Inn West Columbia - Cayce has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Air hockey
  • Billiards/pool table
  • Bingo
  • Books
  • Concerts/live shows
  • Evening entertainment
  • Foosball table
  • Games
  • Gym
  • Karaoke
  • Nightclub
  • Seasonal outdoor pool
  • Table tennis
  • TV in common areas
  • Water sports equipment
  • Windsurfing
  • Wine tours

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Designated smoking areas
  • Eco-friendly cleaning products used

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LED TV with premium cable channels
  • First-run movies

Food and drink

  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from May to September
Guests under 18 years old are not allowed in the swimming pool

Property is also known as

Country Hearth Inn Cayce Columbia Hotel
Country Hearth Inn Columbia Hotel
Country Hearth Inn Cayce Columbia
Country Hearth Inn Cayce

Quality Inn West Columbia - Cayce Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 104 out of 370 reviews
Rating 8 - Good. 99 out of 370 reviews
Rating 6 - Okay. 63 out of 370 reviews
Rating 4 - Poor. 50 out of 370 reviews
Rating 2 - Terrible. 54 out of 370 reviews

6.6/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

STEPHEN

Disliked: Cleanliness, staff & service, property conditions & facilities
Couldn't sleep from the road noise
Stayed 1 night in Feb 2025

2/10 Terrible

Melvin

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Check in person was pleasant. It was all downhill after that. Smell, cleanliness, comfort…very poor.
Stayed 1 night in Feb 2025

4/10 Poor

Linda

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

Avoid

The staff is nice but otherwise , the building is old and look nothing like what is advertised. Rooms are dingy, musty smelling, and tub is mildewy. Hotel, Needs remodeling. Rooms are accessible from outside and it appears that people live here.
Stayed 2 nights in Feb 2025

2/10 Terrible

Shari

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We changed rooms twice. The first one smelled like smoke ( although it was non smoking) with burn holes in the comforter. The second room was filthy. No smoke detector. Gum stuck to the headboard.
Stayed 1 night in Feb 2025

6/10 Okay

Mark

Disliked: Amenities
Location and oldet rooms
Stayed 1 night in Jan 2025

8/10 Good

Amy

Liked: Staff & service, property conditions & facilities
Convenient location for work
Stayed 2 nights in Feb 2025

8/10 Good

Amy

Liked: Staff & service
Conveniently located for work.
Stayed 3 nights in Jan 2025

10/10 Excellent

Lakeia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location was convenient to downtown area
Stayed 2 nights in Feb 2025

10/10 Excellent

scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room
Stayed 1 night in Feb 2025

2/10 Terrible

Patrick W

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Ebony

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Laura

Not as pictured, but clean and the staff is friendly
Stayed 1 night in Dec 2024

10/10 Excellent

Marty

Stayed 1 night in Dec 2024

10/10 Excellent

Saydi

Stayed 4 nights in Nov 2024

6/10 Okay

Michael

Business traveler
Disliked: Cleanliness, staff & service, room comfort

Average

I saw baby roaches...room was stale not fresh. Very average. Customer service was average...didnt feel wanted
Stayed 1 night in Nov 2024

10/10 Excellent

Andra

Stayed 1 night in Nov 2024

10/10 Excellent

Saydi

Stayed 4 nights in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Needs better maintenance.

The property could use some maintenance. The door sweep was missing at the entrance door. The sink was missing the drain plug. The bathtub water handle was broken. One of the electrical outlet boxes was loose. Nothing was so broken that it affected my overall stay but the damage was disappointing.
Stayed 1 night in Nov 2024

8/10 Good

Hugh

Stayed 2 nights in Oct 2024

10/10 Excellent

Peter

Stayed 1 night in Oct 2024

2/10 Terrible

michael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tv was unplugged for some reason so I pulled out the Little dresser unit to plug it in and that afforded me a great view of the rodent excrement that was behind it. The whole place was dirty and nasty feeling. Their giant in GOD we trust signed by the front desk didn't inspire confidence either. Seems like perhaps they're waiting for their god's return before they actually invest any money in the property or even the cleaning.
Stayed 1 night in Nov 2024

4/10 Poor

Janakiraman

Disliked: Staff & service, amenities, property conditions & facilities
No hot water, unresponsive staff
Stayed 2 nights in Oct 2024

6/10 Okay

Katherine

Traveled with partner
The evening of our arrival there was confusion about the amount owed - Expedia reservation showed I had paid in full, they never paid the hotel so we had to pay for the stay again. Then the toilet was clogged - when we went to the desk to notify them they handed us a plunger instead of sending someone to the room. There were dried shoe prints on the floors Used soaps in the shower Broken beer bottles in the parking lot Breakfast first morning was less that mediocre as well. We’d stay again since all we did was sleep there but don’t expect a 4 or 5 star place if you do stay.
Stayed 2 nights in Nov 2024

8/10 Good

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The onmy complaint I had was; the bathroom door dragged across the tile floor! Door needs to be cut down to give it room to operate. Everything else was satisfactory.
Stayed 1 night in Nov 2024

4/10 Poor

Tiffany

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024