Embassy Suites by Hilton Columbia Greystone

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Embassy Suites by Hilton Columbia Greystone

Lobby
Indoor pool
Exterior
Premium bedding, in-room safe, iron/ironing board
Bar (on property)

Reviews

7.0 out of 10

Good

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Bar
  • Parking available
  • Housekeeping
  • Gym

Explore the area

Map
200 Stoneridge Dr, Columbia, SC, 29210-8010
  • Riverbanks Zoo and Garden
    13 min walk
  • Columbia Canal and Riverfront Park
    4 min drive
  • South Carolina State Museum
    5 min drive
  • Columbia, SC (CAE-Columbia Metropolitan)
    13 min drive

Room options

Basic Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

One King Bed, Non-Smoking, Accessible

  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

Suite, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Non Smoking (Non-Suite)

  • 386 sq ft
  • Sleeps 4
  • 2 Double Beds

Premium Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

Premier Suite, One King Bed, Non-Smoking

  • Sleeps 4
  • 1 King Bed

Standard Suite One King and One Sofa Bed Non-Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, Wellness)

  • Sleeps 4
  • 1 King Bed

Premium Suite, 2 Double Beds (Wellness)

  • Sleeps 6
  • 2 Double Beds

Premier Suite, Two Double Beds, Non-Smoking

  • Sleeps 6
  • 2 Double Beds

Premium Suite, 1 King Bed (Wellness)

  • Sleeps 4
  • 1 King Bed

Deluxe Suite One King and One Sofa Bed Corner

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Presidential Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Suite Two Double and One Sofa Bed Non-Smoking

  • 480 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

One King Bed, Non-Smoking, Corner

  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Embassy Suites by Hilton Columbia Greystone

Columbia hotel close to Riverbanks Zoo and Garden
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Weekday breakfast is free. Other amenities include a bar/lounge, WiFi in public areas, and coffee/tea in a common area.
Embassy Suites by Hilton Columbia Greystone offers 218 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

This Columbia hotel provides wired and wireless Internet access for a surcharge. 32-inch LCD televisions come with premium cable channels, pay movies, and Netflix. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Embassy Suites by Hilton Columbia Greystone features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. A computer station is located on site and wired and wireless Internet access is available for a surcharge.

Business-related amenities consist of a business center and meeting rooms. This Art Deco hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge).

Embassy Suites by Hilton Columbia Greystone is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
TheTerrace - This family restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95); wired internet (surcharge)

Parking and transportation

  • Self parking on site (USD 10 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • TheTerrace

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1988
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 2 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 9.95 per night (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 (rates may vary)
  • Self parking fee: USD 10.00 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Columbia Embassy Suites
Embassy Suites Columbia
Embassy Suites Columbia Greystone
Embassy Suites Greystone
Embassy Suites Greystone Columbia
Embassy Suites Greystone Hotel
Embassy Suites Greystone Hotel Columbia
Embassy Suites Hotel Columbia
Embassy Suites Columbia Greystone Hotel
Embassy Suites Columbia Greystone
Embassy Suites by Hilton Columbia Greystone Hotel
Embassy Suites by Hilton Columbia Greystone Columbia
Embassy Suites by Hilton Columbia Greystone Hotel Columbia

Embassy Suites by Hilton Columbia Greystone Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 460 out of 1278 reviews" "
Rating 8 - Good. 246 out of 1278 reviews" "
Rating 6 - Okay. 174 out of 1278 reviews" "
Rating 4 - Poor. 193 out of 1278 reviews" "
Rating 2 - Terrible. 205 out of 1278 reviews" "

6.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

claudine

Liked: Staff & service
Our AC wasn’t really working well; room 700. They only provided 1 bath towel.
Stayed 1 night in Aug 2024

8/10 Good

Rigo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really nice place to stay and the staff was very friendly. One thing I also enjoyed was the happy hour. Adults get 2 free drinks per day you are staying. The breakfast was also good. I would definitely stay there again in the future.
Stayed 2 nights in Aug 2024

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love Embassy Suites Hotel in Columbia South Carolina and the worker are nice there
Stayed 1 night in Aug 2024

10/10 Excellent

Rowena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is excellent
Stayed 1 night in Aug 2024

4/10 Poor

Diana

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Needs lots of upgrades
Wallpaper was peeling of wall , carpet was dirty, the refrigerator did not work properly and it smelled of weed on our entire floor. Beds were not comfortable and furniture in the room had lots of wear and tear. All staff was extremely nice is the only positive. Compared to other Embassy Suites by Hilton this one was in poor condition.
Stayed 3 nights in Aug 2024

10/10 Excellent

Melody

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff/Service 20 out of 10 Property 7 out of 10 time to update!!
Stayed 2 nights in Aug 2024

4/10 Poor

Tara

Traveled with family
Liked: Staff & service, room comfort
The bedroom sink was clogged and couldn’t be used. The bathroom smelled of urine the whole trip. After showering the ceiling was wet and dripped everywhere. Our room was only partially cleaned and the garbage was not emptied.
Stayed 4 nights in Aug 2024

2/10 Terrible

abraham

Disliked: Cleanliness, property conditions & facilities
This property needs a total renovation. Start floor by floor.
Stayed 2 nights in Aug 2024

6/10 Okay

Michael

Disliked: Property conditions & facilities
Very dated and worn. Pretty sure all the rugs, furniture, bathroom and bedroom decor and fixtures were original. It was just dirty and dank. Worst of the many Embassy Suites weve stayed in over the past 20 years. Needs major refreshing and would return due to convenient location to downtown if it was updated. Until then we won't be returning.
Stayed 2 nights in Aug 2024

8/10 Good

Hollie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was very pretty on the inside
Stayed 1 night in Apr 2024

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very classy feeling
Stayed 2 nights in Aug 2024

10/10 Excellent

Lisa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Aaron

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Room had a smoke odor
Stayed 1 night in Aug 2024

6/10 Okay

kimberlie

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Needs to be updated, everything old and worn out
Stayed 4 nights in Aug 2024

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Stephen, Balmain

Traveled with family
We had a reservation for five people (three teenagers) in a room with two queens and a sofabed. When we showed up, they told me they were oversold and only had single king bed and sofabed. The room itself wasn’t particularly clean and the sofabed should have been retired long ago. Nothing special about this place.
Stayed 1 night in Aug 2024

2/10 Terrible

James

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Arek

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location
Stayed 3 nights in Aug 2024

10/10 Excellent

Jennie

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious rooms for a good price.
Stayed 1 night in Aug 2024

8/10 Good

Gary

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

8/10 Good

JoAnne

Traveled with family
Liked: Cleanliness, staff & service, amenities
The food was very good.Staff was really nice
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Spiders/waffles
The room was large and very spacious which was great. Upon opening the window curtain to look outside, i found large amounts of spiderwebs with spiders still in them in the window frame. Made me nervous and i quickly closed the curtain. In your other locations you always had a self serve waffle maker in the breakfast area. This location did not. I didn't realize waffles were available, but you needed to ask the omelet chef. Maybe consider making that an option for the future.
Stayed 1 night in Aug 2024

8/10 Good

furman

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were pleased with our stay. The staff and the food was very good. The property needs a few upgrades and our seating area had a sour smell. The bed and pillows were very comfortable.
Stayed 1 night in Aug 2024

6/10 Okay

Krystal

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
I stayed at this property a week and I am not extra impressed or anything. This hotel is old and needs upgrades. Its not horrible, but I definitely noticed.There was a leak from the ceiling in my room (I did take a photo of it). I reported the leak to the front desk. I don't even know if anyone checked it out. Nobody offered for us to move rooms or anything.The bathroom sink handle fell off twice and we had to put it back on. I had to keep telling staff I had 6 people in my room as they kept leaving only 4 towels and washcloths in the room. The free breakfast was good and the staff for that was awesome. I have mixed feelings about staying here again. I stayed here because the Marriott was full due to a soccer game that was going on. We did enjoybthe free break and cocktails at 5:30 pm. The housekeeping could be better too! They didn't vacuum our room the whole week, I know because of things I could see on the floor and the ceiling was falling a little near the connecting room door and it stayed the whole time.
Stayed 7 nights in Aug 2024

2/10 Terrible

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
An Unpleasant Stay
Staying at this hotel was not a pleasant experience. As soon as I entered the room, there was a foul odor in the room. There was dirt in the crevices and the tub is peeling. The furniture is old; there are tears in the chair upholstery. There are stains in the carpet. What is more is that the hotel dares to charge $7 for bottled water. What an insult. I only stayed the night bc I was exhausted from my trip. However, I cancelled my entire stay save for that night and checked into another hotel. Needless to write, I never will stay at this hotel again. BTW, where is the outside hanging greenery? Every plant trough is either empty of filled with leftover dirt. This hotel has got to do better.
Stayed 7 nights in Aug 2024