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Hotel Sapphire

3.5 star property

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Photo gallery for Hotel Sapphire

Interior
Exterior
Deluxe Twin Room | In-room safe, desk, iron/ironing board, free WiFi
Sports bar
Bar (on property)

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
No. 371, Galle Road, Colombo
  • Lanka Hospital
    ‪5 min drive‬
  • Bandaranaike Memorial International Conference Hall
    ‪6 min drive‬
  • Colombo City Centre
    ‪6 min drive‬
  • Colombo (CMB-Bandaranaike Intl.)
    ‪53 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room

  • Sleeps 2
  • 2 Double Beds OR 1 Queen Bed and 1 Double Bed

View all photos for Deluxe Triple Room

Shower, rainfall showerhead, free toiletries, hair dryer

Deluxe Triple Room

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Quadruple Room

  • Sleeps 4
  • 2 Double Beds

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The price is $69 total
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About this property

Hotel Sapphire

3.5-star hotel in Pamankada West
A restaurant, a bar/lounge, and a 24-hour business center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, a business center, and conference space are onsite.
Hotel Sapphire offers 44 air-conditioned accommodations with safes and complimentary bottled water. 32-inch LCD televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3.5-star property consist of a 24-hour business center and a meeting room.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a terrace, tour/ticket assistance, and a garden. For a surcharge, an airport shuttle during limited hours is offered to guests. Complimentary self parking is available on site.

Hotel Sapphire has designated areas for smoking.

To-go breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:00 AM.
The Chinese Golden Palace - This restaurant specializes in Chinese cuisine. Guests can enjoy alfresco dining (weather permitting).
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Roundtrip airport shuttle (surcharge) during limited hours
  • Free self parking on site

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 9:00 AM for a fee: USD 5 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Chinese Golden Palace

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • Elevator

More

  • 4 floors
  • Banquet hall
  • Built in 1973
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 1:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 12.0 per night

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 5 per person
  • Rollaway bed fee: USD 12.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Property is also known as

Hotel Sapphire Colombo
Sapphire Colombo
Hotel Sapphire Hotel
Hotel Sapphire Colombo
Hotel Sapphire Hotel Colombo

Hotel Sapphire Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 27 out of 85 reviews
Rating 8 - Good. 30 out of 85 reviews
Rating 6 - Okay. 15 out of 85 reviews
Rating 4 - Poor. 9 out of 85 reviews
Rating 2 - Terrible. 4 out of 85 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

sithy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

4/10 Poor

Katheesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2025

6/10 Okay

Sivakumaran

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Cleanliness poor
Stayed 2 nights in Feb 2025

2/10 Terrible

casie

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our flight was delayed for almost 10 hours and informed the hotel through email as no one was picking up the phone and the next day I received an answer from the manager and there response " staff are sleeping it's middle of the night". Very rude. When we arrived around 4:00 am the reception was dark and someone was sleeping at the couch and someone woke him up from outside who had seen us and went to wake up the manager who was sleeping as well. After checking in they took us to our 2 rooms. The corridor was so hot and humid. As soon as we opened the room it was so unbearable heat and humid too. One AC was not working and they transferred us to another room. My daughter and her son couldn't take a shower as the bathroom was so disgusting, Sink was crack, mirror have stained but managed to stay for a day. it was so uncomfortable in any ways. No basic facilities. The beds were so noisy every time you moved. The rooms were so dark no night lamp, and the worst part no wall electrical outlets. They have only one outlet behind the TV which is not also universal. Finally we managed to charged our phone outside the hotel and checked out in the evening to stay in another hotel which is way beyond beautiful and very comfortable in every aspect. With all this unforgettable experience and not got any refund there's no way anyone will come around near to this hotel. I doubt even locals will never recommend. This property needs full upgrade
Stayed 4 nights in Apr 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location. Very friendly and helpful staff especially the young lady at reception. She was outstanding, despite working hard!
Stayed 1 night in Apr 2025

8/10 Good

David

Stayed 2 nights in Apr 2025

8/10 Good

SIVAKUMAR

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel in very convenient location for dinning, shopping and public transportation.
Stayed 6 nights in Mar 2025

8/10 Good

David

Liked: Cleanliness, staff & service
We have stayed in this hotel on 21 occassions. It has the best possible location locayion with many shops and eating places nearby. Transport is easy to and from the hotel.ops, transport and restaurants are
Stayed 3 nights in Mar 2025

10/10 Excellent

Ariyathasan

Stayed 1 night in Feb 2025

10/10 Excellent

Thurairajah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Gnanasambander

Stayed 2 nights in Feb 2025

10/10 Excellent

Gopilan

Stayed 1 night in Feb 2025

10/10 Excellent

Shiyamshangar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly.
Stayed 8 nights in Mar 2025

10/10 Excellent

Ariyathasan

Stayed 1 night in Feb 2025

10/10 Excellent

Ariyathasan

Stayed 2 nights in Feb 2025

6/10 Okay

Ambika

Stayed 2 nights in Aug 2024

10/10 Excellent

Antonette

Traveled with family and small children
Liked: Amenities
Good and kind care service
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front & lobby of the hotel looks appealing, however inside is a different story. The room was dark and not cleaned properly. Only 1 lift was working and very small. Reception staff no form of welcoming guests or smiling. The hotel needs to keep up with maintenance and revamp the place up.
Stayed 1 night in Jun 2024

2/10 Terrible

VISVALINGAM

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Badly maintained with ancient wornout flooring. Stained towel and bed linen. Poor wifi.
Stayed 4 nights in Apr 2024

8/10 Good

Gayathiry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Sabaratnam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay!
Stayed 2 nights in Jan 2024

8/10 Good

SIVAKUMAR

Liked: Cleanliness, staff & service, amenities
Very convenient location for all needs.
Stayed 3 nights in Dec 2023

8/10 Good

Sathiyaseelan

Stayed 1 night in Sep 2023

10/10 Excellent

Angeline

Traveled with partner
Liked: Amenities, property conditions & facilities
All good
Stayed 6 nights in Jul 2023