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Novotel Köln City

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Köln City

Sauna
Exterior
Hypo-allergenic bedding, minibar, in-room safe, desk
Exterior
Aerial view

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Pet friendly
    Pet friendly

Explore the area

Map
Bayenstr. 51, Cologne, NW, 50678
  • Chocolate Museum
    9 min walk
  • Hay Market
    15 min walk
  • Old Market
    18 min walk
  • Cologne (CGN-Cologne - Bonn)
    12 min drive

Room options

View all photos for Standard Twin Room, 2 Twin Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Twin Room, 2 Twin Beds

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 Queen Bed with Sofa bed

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Executive Room, 1 Queen Bed with Sofa bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 1 Queen Bed with Sofa bed

  • 301 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed with Sofa bed

  • 269 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior

art'otel Cologne powered by Radisson Hotels

Pet friendly
Free WiFi
Air conditioning
Gym
4.3 out of 5, Excellent, (1017)
The price is $81
per night
$91 total
includes taxes & fees
Dec 8 - Dec 9
art'otel Cologne powered by Radisson Hotels

About this property

Novotel Köln City

4-star hotel in Old Town Cologne
This hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, a rooftop terrace, and self parking. Housekeeping is available on request.
Novotel Köln City offers 222 accommodations with minibars and safes. Televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Cologne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Novotel Köln City features a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center and meeting rooms. Event facilities measuring 2745 square feet (255 square meters) include conference space. This family-friendly hotel also offers a rooftop terrace, a library, and a vending machine. Parking is available onsite for a surcharge.

Novotel Köln City has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Novo2 - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 19 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 24 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Novo2

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Gym
  • Library
  • Sauna

Family friendly

  • Arcade/game room
  • Free crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,745 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.35 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 per person
  • Self parking fee: EUR 19 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Novotel City Koeln
Novotel Koeln
Novotel Koeln City
Novotel Koeln City Cologne
Novotel Koeln City Hotel
Novotel Koeln City Hotel Cologne
Cologne Novotel
Novotel Cologne
Novotel Hotel Cologne
Novotel Hotel Koeln City
Novotel Köln City Hotel Cologne
Novotel Köln City Hotel
Novotel Köln City Cologne
Novotel Köln City
Novotel Köln City Hotel
Novotel Köln City Cologne
Novotel Köln City Hotel Cologne

Novotel Köln City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 479 out of 1008 reviews" "
Rating 8 - Good. 402 out of 1008 reviews" "
Rating 6 - Okay. 78 out of 1008 reviews" "
Rating 4 - Poor. 26 out of 1008 reviews" "
Rating 2 - Terrible. 23 out of 1008 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Zeki

Disliked: Cleanliness, staff & service, property conditions & facilities
Location was good
Stayed 1 night in Aug 2024

10/10 Excellent

Leomar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for family
Great hotel near the Rhine river. Very spacious and comfortable rooms. Staff was very friendly and helpful. Great breakfast buffet.
Stayed 1 night in Aug 2024

10/10 Excellent

Younus

Traveled with family and small children, Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank goodness
Stayed 2 nights in Aug 2024

10/10 Excellent

Sebastian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One day stay.
Very pleasant one day stay.Good location.Easy access to City Centre. approximately 15 min. walk.Very good service. Car park not free - 20 Euro per day
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really helpful and professional reception staff. They gave us adjoining rooms as requested and came up to unlock the door between them.
Stayed 1 night in Aug 2024

8/10 Good

Andrea, Bogota

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, you can go to the main attraction walking or take the bus, your choice. Dinner was not the best and overpriced, better to go out and enjoy a better meal same price.
Stayed 2 nights in Aug 2024

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. Perfect Family stay
Stayed 3 nights in Aug 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
Will not stay again
The reception was not helpful, we drove far away to the hotel and found the car park was no space. I asked the reception what should we do and he told me to find another car park by ourselves or wait at the car park! Finally we waited for 1 hour and not yet started our dinner. Also, the reception didn’t tell me the check out time, when I asked him and he was unwilling to tell. We stayed for 2 nights and asked for room cleaning in the second day morning. After we backed to the room, only the beds were tidy up, the toilet didn’t clean, and lack of facial paper. When I went down to ask for it, the reception said he don’t know English! Last but not least, when we left the car park, the bar code didn’t work! We need to go up and down to change the bar code, finally the bar code still not worked and we needed to ring the bell. What are bad experiences 😔😔😔
Room is small but it’s okay for family of 3.
Stayed 2 nights in Aug 2024

10/10 Excellent

onur

Stayed 2 nights in Jul 2024

8/10 Good

asiya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Gustavo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Novotel is excelent in every way - rooms, kind staff and delicious breakfast. One thing that could be improved is that guest should not pay for parking.
Stayed 1 night in Jul 2024

10/10 Excellent

Mohsen

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place, affordable parking and clean room
Stayed 2 nights in Jul 2024

6/10 Okay

Albert

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

10/10 Excellent

Jian, Potsdam

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Room is a little small but decent. Restaurants and grocery stores are a little far
Stayed 1 night in Jun 2024

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities
C
Stayed 1 night in Jun 2024

10/10 Excellent

Mario

Liked: Cleanliness
Stayed 2 nights in Jun 2024

10/10 Excellent

Sepehr

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for families. Friendly staff and great breakfast.
Stayed 3 nights in Jun 2024

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
The hotel staff is very friendly. The hotel is convenient to get to train station, church, chocolate factory etc. The room had everything we needed and was very clean. The breakfast is 24€ for an adult but they didn’t charge for the kids. I’m not sure what age the cut off is, but ours are 7. It is a fantastic breakfast though with everything you can think of. We’ve stayed here on multiple occasions and would stay again!
Stayed 1 night in Jun 2024

4/10 Poor

Avelino

Stayed 1 night in Jun 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jun 2024

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Euros
Very good hotel with lovely staff especially in the bar. Couldn’t recommend this hotel enough
Stayed 3 nights in Jun 2024

6/10 Okay

Dmitrij

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Check-in was sad. There were no twin rooms, as i got in confirmation, but got upgraded to double room. Receptionist had no idea if we paid or not, i had to go and find it emails. city tax paper was given in German, even i find out on checkout there is one in English.
Stayed 2 nights in Jun 2024

4/10 Poor

Lourdes

Traveled with family and small children
Disliked: Staff & service, amenities
Uncomfortable beds, rude check in staff.
Stayed 5 nights in Jun 2024

6/10 Okay

Amaury

Traveled with family
Liked: Staff & service, property conditions & facilities
Good hotel but check the AC
Everything was ok except the AC was not working, or rather barely. I should have told them right away but did not. The location is quite good close to shops, restaurants, laundry and so much more. The river is right across. Everything else was fine!
Stayed 3 nights in Jun 2024