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CityClass Hotel Alter Markt

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for CityClass Hotel Alter Markt

Front of property
Lobby
Comfort Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk
Junior Suite | View from room
Bar (on property)

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Laundry

Explore the area

Map
Alter Markt 55, Cologne, NW, 50667
  • Old Market
    1 min walk
  • City Hall
    1 min walk
  • Museum Ludwig
    2 min walk
  • Cologne (CGN-Cologne - Bonn)
    21 min drive

Room options

View all photos for Comfort Single Room

Comfort Single Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Single Room

  • 118 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Single Room

Superior Single Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Single Room

  • 161 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Comfort Double Room

Comfort Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Double Room

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite

  • 409 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Twin Room

Superior Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Twin Room

  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Comfort Twin Room

Comfort Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Twin Room

  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Room

CityClass Hotel am Dom

Pet friendly
Free WiFi
Restaurant
Air conditioning
4.3 out of 5, Excellent, (974)
The price is $111
per night
$124 total
includes taxes & fees
Jan 8 - Jan 9
CityClass Hotel am Dom

About this property

CityClass Hotel Alter Markt

4-star hotel in Old Town Cologne
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this hotel. WiFi in public areas is free. Other amenities include a meeting room, concierge services, and dry cleaning.
CityClass Hotel Alter Markt offers 63 accommodations with minibars and safes. Flat-screen televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Cologne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. This hot springs hotel also offers a terrace, multilingual staff, and tour/ticket assistance.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Cafe-Lounge Alter Markt55 - Onsite café. Open 24 hours.
Onsite venue #2 - This restaurant specializes in Regional cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 15 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 18.90 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Cafe-Lounge Alter Markt55

Things to do

  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Cribs (infant beds) are available for EUR 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.35 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18.90 per person
  • Nearby parking fee: EUR 15.00 per day (1148 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Property Registration Number DE293161558, HRA23846, +492219201980, Alter Markt 55, 50667 Köln, CM CityClass Hotel GmbH & Co KG

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Cityclass Hotel Am Dom
Cityclass Hotel Residence Am Dom
Cityclass Hotel Residence Am Dom Cologne
Cityclass Residence
CityClass Residence am Dom
Cityclass Residence Am Dom Cologne
Hotel Cityclass Residence Am Dom
Hotel Residence Am Dom
Residence Am
Residence Am Dom
Cityclass Hotel Cologne
Cityclass Alter Markt Cologne
CityClass Hotel Residence am Dom
CityClass Hotel Alter Markt Hotel
CityClass Hotel Alter Markt Cologne
CityClass Hotel Alter Markt Hotel Cologne

CityClass Hotel Alter Markt Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 585 out of 1000 reviews" "
Rating 8 - Good. 338 out of 1000 reviews" "
Rating 6 - Okay. 52 out of 1000 reviews" "
Rating 4 - Poor. 12 out of 1000 reviews" "
Rating 2 - Terrible. 13 out of 1000 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Shafir

Disliked: Staff & service, property conditions & facilities
Very small rooms, lights didn't work - great location however
Stayed 3 nights in Sep 2024

10/10 Excellent

Brian

Liked: Cleanliness, property conditions & facilities, room comfort
Outstanding Hotel
Outstanding hotel in a great location. Within walking distance of the train station. Close to many restaurants and shopping. The staff is friendly and helpful. Plenty to see and do nearby.
Stayed 2 nights in Sep 2024

10/10 Excellent

Oliver

Liked: Staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Melinda

Stayed 1 night in Sep 2024

10/10 Excellent

John Colm

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Great location, close to everything we wanted to see and do, including Peters Brauhaus and the Cathedral. The space was very clean and comfortable!
Stayed 1 night in Sep 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Efficient. Good location near the Cathedral and plazas. Room on the 4th floor was large and comfortable, with a view of the top portions of the Cathedral's spires.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2024

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
No dinner facility for late travellers
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
Disappointing
Vastly overpriced and the photographs were quite misleading, giving the impression of a much larger, plusher establishment. The small gestures one normally expects of a hotel charging nearly £300 for one night were lacking. When we requested a small cup of milk for tea we were told it would be billed to our room, and when we asked to borrow a phone charger late at night (admittedly our bad for accidentally leaving ours in the car at the P&R) reception directed us to a sister hotel up the road who flatly refused to assist. Out of the number of hotels we stayed in on this trip through Europe this was by far the most expensive and unsatisfactory. Very disappointed.
Stayed 1 night in Sep 2024

10/10 Excellent

Fengyang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

JILL, Rockmart

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and exceptionally clean hotel. Love it.
Stayed 1 night in Aug 2024

10/10 Excellent

Zhanping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, a lot of restaurants. Walkable to all points of interests.
Stayed 1 night in Aug 2024

10/10 Excellent

Jean

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very convenient location, nice and clean hotel with parking near by
Stayed 1 night in Aug 2024

8/10 Good

Brent

Stayed 1 night in Aug 2024

10/10 Excellent

Vishal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time staying at the hotel! The location was perfect, allowing us to easily explore the surrounding area on foot. The hotel itself was clean and comfortable, and the staff was friendly and attentive, making our stay even more enjoyable. We appreciated the convenient amenities and the attention to detail throughout our visit. Overall, it was a fantastic experience, and we would definitely stay here again!
Stayed 1 night in Aug 2024

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Morten

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked that it was in the center of the city, many things to do very close by. It was hard to find parking due to blocked off streets, so parking was not very good, but that is not the hotel’s doing.
Stayed 1 night in Jul 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Ivan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

MICAH

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay!
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Scott and Heather, Gravenhurst

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old town location.
Stayed 3 nights in Jul 2024

10/10 Excellent

Abilene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in very close walking distance to the river and the cathedral, which was fantastic. We ate in the hotel restaurant, which was delicious. The staff was friendly and very helpful. They were able to direct us to the nearby parking garage for our rental car and we got a discount at the rental garage because the hotel marked our parking ticket. Very modern, stylish rooms with air conditioning as we stayed there in July.
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Excellent location. Clean. But very noisy at night and when we did shut the windows the air con didnt work. Church bells ring all through the night.
Stayed 2 nights in Jul 2024