A bar/lounge, a snack bar/deli, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite.
A&o Köln Neumarkt offers 173 accommodations with hair dryers. This Cologne hotel provides complimentary wireless Internet access. Bathrooms include showers.
The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Cologne hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Limited onsite parking is offered on request (surcharge), and a car charging station is available.
A&o Köln Neumarkt is a smoke-free property.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Languages
English, German
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Electric car charging station on site
Onsite parking available only on request
Self parking on site (EUR 20 per day)
Limited onsite parking
Food and drink
Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 11.90 for adults and EUR 5.95 for children
A bar/lounge
Snack bar/deli
Things to do
Bicycle storage
Billiards/pool table
TV in common areas
Family friendly
Laundry facilities
Snack bar/deli
Conveniences
24-hour front desk
ATM
Laundry facilities
Safe at front desk
Vending machine
Water dispenser
Guest services
Multilingual staff
Tour and ticket assistance
Accessibility
Elevator
More
1 building
100% renewable energy
5 floors
Annual offsets purchased for at least 10% of carbon footprint
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Banquet hall
Comprehensive food waste policy
Double-glazed windows
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
Reusable cups
Reusable tableware
Smoke-free property
Vegetarian breakfast available
Vegetarian dining options
Water dispenser usage encouraged
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
More
Bulk dispensers for toiletries
Desk
Eco-friendly toiletries
Heating
Iron/ironing board on request
LED lighting
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 14
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 14
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 14 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
An effective city/local tax rate of 5.35 percent will be charged
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately EUR 11.90 for adults and EUR 5.95 for children
Self parking fee: EUR 20 per day
Pet fee: EUR 14 per pet, per night
Service animals are exempt from fees
Early check-in fee: EUR 14 (subject to availability)
Late check-out fee: EUR 14 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property uses solar energy, plus eco-friendly cleaning products
We should mention
Only registered guests are allowed in the guestrooms
Property is also known as
A&O Köln
A&O Köln Neumarkt
A&O Köln Neumarkt Cologne
A&O Köln Neumarkt Hotel
A&O Köln Neumarkt Hotel Cologne
A O Köln Neumarkt
a&o Köln Neumarkt Hotel
a&o Köln Neumarkt Cologne
a&o Köln Neumarkt Hotel Cologne
a&o Köln Neumarkt Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
I liked the safe feel of the premises. Unfortunately upon arrival to our room we found toenail clippings on the floor. Also, it is required you fit your own mattress with provided sheet, pillowcase, and duvet cover. Beds are not pre-made for you.This may be just their protocol, don't expect all hostels to provide the same level of service.
Their contactless food/drink ordering with QR code menu is not reliable. We ordered coffee and waited 15 minutes until I went up to the counter to inquire if they received our order. The employee was unaware of the online order I placed and paid for until they reviewed their computer monitor. I even had to physically show my phone on the online ordering that I paid for the coffees. There seems to be a delay in communication between the online ordering and the employee.
Quick and easy check-out. It was okay.
Lillian
Stayed 1 night in Oct 2024
4/10 Poor
Sandra
Traveled with partner
Sep 24, 2024
Liked: Cleanliness, staff & service, amenities
No air con and window was screwed shut so no air in the room..doors banging all night school kids running up n down the corridors
Since it is a hostel do not expect too much amenities. Bring your slippers and tootbrush. However the area is calm, easy to walk to tram or Neumarkt and have plenty of restaurants and supermarkets around.
Easy stay, only 10 minute walk to the stations or 20 minutes to the Cathedral on train. The place felt safe and the staff were friendly although they could use another staff member as one person was having to do everything. The room and bathroom was clean.
Really friendly helpful staff, very clean and modern hotel and room. We travelled with children and the rooms are really family friendly and they are given a really cute kids pack when arriving. Really nice breakfast and dinner and the bar area has loads to do. Literally only downside to the hotel was that the walls to the hallways are quite thin so it can be quite loud when people are walking allong the hallway, especially if they're drunk!
Traveled with family and small children, Traveled with family
Dec 24, 2023
Liked: Cleanliness, staff & service, amenities
Overall pretty good for an hostel. In fact, better than some hotels. Don't count on using the hostel parging. There is only 17 spots and they are book a year in advance. Lucky there is a multi-storey parking very close for 20 euro a day. The only thing that bothered me was people slamming doors very late a night and very early in the morning, and people yelling in the street at night.