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Metro Points Hotel

3.0 star property

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Photo gallery for Metro Points Hotel

Lobby
Junior Suite, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes
Lounge
Front of property
Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Reviews

7.2 out of 10
Good

Popular amenities

  • Housekeeping
  • Gym
  • Air conditioning
  • 24/7 front desk
  • Free WiFi
  • Parking included

Explore the area

Map
8500 Annapolis Rd, Hyattsville, MD, 20784
  • FedEx Field
    ‪7 min drive‬
  • Prince George's Sports and Learning Complex
    ‪7 min drive‬
  • University of Maryland, College Park
    ‪11 min drive‬
  • Washington, DC (DCA-Ronald Reagan Washington National)
    ‪33 min drive‬

Room options

View all photos for Exclusive Single Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Exclusive Single Room, 1 King Bed, Accessible

  • 343 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

  • 343 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | In-room safe, desk, laptop workspace, blackout drapes

Standard Double Room, 2 Double Beds

  • 343 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Junior Suite, 1 King Bed

  • 550 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Metro Points Hotel

3-star Hyattsville hotel with restaurant
This smoke-free hotel features a restaurant, a fitness center, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a business center, and conference space. Housekeeping is available once per stay.
Metro Points Hotel offers 197 accommodations with laptop-compatible safes and hair dryers. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Dining options at the hotel include a restaurant and a snack bar/deli. A computer station is located on site and wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center and a meeting room. Event facilities measuring 6100 square feet (549 square meters) include conference space. This business-friendly hotel also offers a fitness center, a library, and a vending machine. Onsite self parking is complimentary. The property offers extended parking privileges to guests.

Metro Points Hotel is a smoke-free property.

IHOP - Onsite restaurant.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Extended parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A restaurant
  • Snack bar/deli

Restaurants on site

  • IHOP

Things to do

  • Gym
  • Library
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 6,100 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 10 floors
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 50.00
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 4 to December 31:
  • Bar/Lounge
  • Business center
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • A kitchen/kitchenette is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property

Property is also known as

Metro Points
Metro Points Hotel-Washington
Metro Points Hotel-Washington North
Metro Points Hotel-Washington North Hotel
Metro Points Hotel-Washington North Hotel New Carrollton
Metro Points Hotel-Washington North New Carrollton
Points Metro

Metro Points Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 458 out of 1193 reviews
Rating 8 - Good. 258 out of 1193 reviews
Rating 6 - Okay. 192 out of 1193 reviews
Rating 4 - Poor. 104 out of 1193 reviews
Rating 2 - Terrible. 181 out of 1193 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Wonka

Stayed 1 night in Oct 2024

4/10 Poor

Precious

Disliked: Cleanliness, property conditions & facilities
The accommodation was not clean. There were cockroaches in the bathroom
Stayed 1 night in Oct 2024

6/10 Okay

shiree

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

2/10 Terrible

karrar

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Anthony

Stayed 1 night in Oct 2024

6/10 Okay

Shaune

Disliked: Cleanliness, property conditions & facilities, room comfort
Room looked like an apartment from the 1970’s in Harlem. There were 2 doors. And one lead to a roof! View was of a complete wall!
Stayed 2 nights in Oct 2024

10/10 Excellent

Tarina

Stayed 2 nights in Oct 2024

8/10 Good

Ranjit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Leonard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good and very nice for my family and friends and I thank you for all you do for me
Stayed 2 nights in Oct 2024

2/10 Terrible

Armin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was cockroaches in our room. The pictures that are on here are a misrepresentation of what you are getting. When we did move rooms there was stains on the carpet as well as on the walls. Fitness center was dirty and neglected.
Stayed 3 nights in Oct 2024

6/10 Okay

Janet

Stayed 3 nights in Oct 2024

8/10 Good

Carlos

Liked: Cleanliness, property conditions & facilities
Clean rooms, And is by the main freeway
Stayed 1 night in Oct 2024

2/10 Terrible

Jose

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed one night at this hotel on a Saturday. It was terrible. My room 1007 was next to the presidential suite on the last floor. There was a wedding that night in the ground room of the hotel then few people had their 'after-party' at the presidential suite. As one can imagine, they were drunk and noisy as hell, they even put loud music. The room I stayed was connected to that suite by a door, so one can hear everything they do. I had work the next day and had to sleep well but I couldn't, tried to talk to the folks they didn't care, which may be 'understandable' given that they probably had a deal with the hotel folks as at some point the hotel staff was bringing them drinks and stuff to their room, (even a lot of bottles using the baggage cart). After many complaints and almost a confrontation with one of the wedding guys, the front desk moved us to a different room. This whole drama took 2.5hours. Very terrible management I would say, the manager or whoever assigns room to guest should have left that room empty.
Stayed 1 night in Oct 2024

10/10 Excellent

Elizabeth, Washington

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great at check-in
Stayed 1 night in Oct 2024

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
So much noise in the night!! I think the hotel rent some area make party's in the night 🌙 and day amd make alot noise hard to sleep in the night and also when has party's in the hotel no parking anywhere in the area of the hotel or around. So afraid parking little far away of the hotel So much noise im the night in the hote .
Stayed 1 night in Oct 2024

6/10 Okay

Arilton

Liked: Cleanliness, staff & service
Noisy and outdated air conditioner
The noisy air conditioner kept me awake all night. I overlooked some reviews that mentioned the outdated and loud unit, and unfortunately, I paid the price, staying up all night and feeling tired the next day. The bed was comfortable, though the furniture could use some updating.
Stayed 1 night in Oct 2024

2/10 Terrible

Lacelia

Stayed 2 nights in Oct 2024

10/10 Excellent

Yolanda

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend this hotel highly I will definitely be back
Stayed 3 nights in Oct 2024

8/10 Good

Dierre

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
DC hidden gems for the price
Great for business travelers to MD and close to DC. THE PRICE MAKES IT WORTH IT.
Stayed 1 night in Oct 2024

10/10 Excellent

Eric

Traveled with group
Liked: Cleanliness, staff & service, amenities
Peu dispendieux
Stayed 1 night in Oct 2024

8/10 Good

Kiko-Imani

Stayed 1 night in Sep 2024

8/10 Good

Joy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was dated but doable. Cleanliness was average, some missed areas but no bugs or pests. Area was ok, right off the highway with food options within a 5 minute walk though everything else required a car. The front desk attendant (forgot his name) was extremely personable and attentive to our needs and even assisted in extending our stay last minute. However, the was rude in dealing with a minor mixup with the extension the following day. She refused my partner entry into the room despite his card being on file and used for both the initial booking and extension and argued with him in the lobby. She then contacted me to verify his access during a point where I was dealing with a difficult situation and had to maintain far more courteousy and grace during both. I understand bad days but far too many managers and execs are lacking in customer service, conflict resolution skills and just plain kindness these days.
Stayed 2 nights in Oct 2024

2/10 Terrible

Kris

Disliked: Staff & service
Stayed 1 night in Oct 2024

2/10 Terrible

FATJONA

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t recommend this hotel. I arrived and got the room around 8pm. The room had drops of blood in the bathroom sink and on hand towels. I called the front desk and asked to get someone to clean. The housekeeper never showed up. Never had such bad experience
Stayed 2 nights in Oct 2024

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024