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Hôtel Quai des Pontis

3.0 star property

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Photo gallery for Hôtel Quai des Pontis

Comfort Cabin | View from property
Mobile Home (Caravan Baroque) | Premium bedding, soundproofing, iron/ironing board, free WiFi
Meeting facility
Interior entrance
Comfort Cabin | Premium bedding, soundproofing, iron/ironing board, free WiFi

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Air conditioning
  • Housekeeping
  • Pet friendly
  • Breakfast available

Explore the area

Map
16 rue des Pontis, Cognac, Charente, 16100
  • Château de Cognac
    ‪3 min walk‬
  • Cognac Public Garden
    ‪6 min walk‬
  • Hennessy Cognac Company
    ‪7 min walk‬
  • Cognac (CNG-Chateaubernard)
    ‪11 min drive‬

Room options

View all photos for Suite, Terrace, Garden View

Suite, Terrace, Garden View | Premium bedding, soundproofing, iron/ironing board, free WiFi

Suite, Terrace, Garden View

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Quadruple Room Garden View)

Premium bedding, soundproofing, iron/ironing board, free WiFi

Room (Quadruple Room Garden View)

10.0 out of 10
Exceptional
(1 review)
  • 237 sq ft
  • Park view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Quadruple Suite Garden View

Quadruple Suite Garden View | Premium bedding, soundproofing, iron/ironing board, free WiFi

Quadruple Suite Garden View

  • 377 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Twin Room, Garden View

Twin Room, Garden View | Premium bedding, soundproofing, iron/ironing board, free WiFi

Twin Room, Garden View

  • 215 sq ft
  • Park view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room, Garden View

Double Room, Garden View | Premium bedding, soundproofing, iron/ironing board, free WiFi

Double Room, Garden View

  • 248 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room With Private Terrace

Premium bedding, soundproofing, iron/ironing board, free WiFi

Double Room With Private Terrace

9.0 out of 10
Wonderful
(2 reviews)
  • 205 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room River View

View from room

Room River View

10.0 out of 10
Exceptional
(2 reviews)
  • 248 sq ft
  • River view
  • Sleeps 3
  • 1 Double Bed

View all photos for Mobile Home (Caravan Champetre)

Mobile Home (Caravan Champetre) | Premium bedding, soundproofing, iron/ironing board, free WiFi

Mobile Home (Caravan Champetre)

  • 215 sq ft
  • Park view
  • Sleeps 4
  • 1 Double Bed

View all photos for Cabin (for 4)

Premium bedding, soundproofing, iron/ironing board, free WiFi

Cabin (for 4)

8.0 out of 10
Very good
(1 review)
  • 226 sq ft
  • River view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Comfort Cabin

Comfort Cabin | Premium bedding, soundproofing, iron/ironing board, free WiFi

Comfort Cabin

10.0 out of 10
Exceptional
(1 review)
  • 205 sq ft
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, River View

Family Room, River View | Premium bedding, soundproofing, iron/ironing board, free WiFi

Family Room, River View

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • River view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Mobile Home (Caravan Chic)

Mobile Home (Caravan Chic) | Premium bedding, soundproofing, iron/ironing board, free WiFi

Mobile Home (Caravan Chic)

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • Park view
  • Sleeps 3
  • 1 Double Bed

View all photos for Apartment (Quadruple Lodge Garden View)

Premium bedding, soundproofing, iron/ironing board, free WiFi

Apartment (Quadruple Lodge Garden View)

8.0 out of 10
Very good
(1 review)
  • 237 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Mobile Home (Caravan Baroque)

Mobile Home (Caravan Baroque) | Premium bedding, soundproofing, iron/ironing board, free WiFi

Mobile Home (Caravan Baroque)

  • 215 sq ft
  • Park view
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

Premium bedding, soundproofing, iron/ironing board, free WiFi

Junior Suite

  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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  • Air conditioning
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About this property

Hôtel Quai des Pontis

3-star Cognac hotel with bar/lounge
A bar/lounge, coffee/tea in a common area, and a seasonal outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include concierge services, free newspapers, and tour/ticket assistance.
Hôtel Quai des Pontis offers 35 accommodations with espresso makers and complimentary bottled water. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with satellite channels. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include a seasonal outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hôtel Quai des Pontis features a seasonal outdoor pool, a terrace, and gift shops/newsstands. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. This family-friendly hotel also offers tour/ticket assistance, a garden, and coffee/tea in a common area. Concierge services and wedding services can be provided. Complimentary self parking is available on site, along with a car charging station.

Hôtel Quai des Pontis is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:30 AM and on weekends between 8:30 AM and 10:30 AM.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:30 AM to 10:30 AM on weekends; EUR 12.50 per person
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Bicycle tours
  • Foosball table
  • Piano
  • Playground
  • Seasonal outdoor pool
  • Table tennis
  • TV in common areas

Family friendly

  • Children's games
  • Fenced pool
  • In-room refrigerator
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Dock
  • Garden
  • On a river
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Grab bar in shower (35 inches high)
  • Hand-held showerhead
  • No elevator
  • Roll-in shower (59 inches wide)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (34 inches high)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom

More

  • 1 floor
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 9 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Host will greet you

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.20 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12.50 per person
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
Pool access available from 9:00 AM to 8:00 PM
Children under 12 years old are not allowed in the swimming pool without adult supervision

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Quai des Pontis
Hôtel Quai Pontis Cognac
Quai des Pontis Caravan Park Cognac
Quai des Pontis Cognac
Quai Pontis Caravan Park Hotel Cognac
Quai Pontis Caravan Park Hotel
Quai Pontis Caravan Park Cognac
Quai Pontis Caravan Park
Hôtel Quai Pontis
Hôtel Quai des Pontis Hotel
Hôtel Quai des Pontis Cognac
Hôtel Quai des Pontis Hotel Cognac

Hôtel Quai des Pontis Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 164 out of 266 reviews
Rating 8 - Good. 89 out of 266 reviews
Rating 6 - Okay. 12 out of 266 reviews
Rating 4 - Poor. 0 out of 266 reviews
Rating 2 - Terrible. 1 out of 266 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gaelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incontournable
Excellent atypique mais aussi chaleureux et professionnel ,vous pouvez passer une nuit ou plusieurs jours pour vous détendre
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En route to the south
What a find. Absolutely charming hotel and very friendly
Stayed 1 night in Aug 2024

10/10 Excellent

Alana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful and tranquil stay
Such a lovely place to stay! The location is right by the river, and it's such a tranquil place there, but it's also close enough to the bars if you want to stay out a bit later and enjoy the chill nightlife. The service here was great, and the room was clean, comfortable, and beautifully decorated. Definitely a great place to stay while enjoying the town of Cognac!
Stayed 2 nights in Jul 2024

8/10 Good

BRADLEY

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stop for cyclists
arrived by bycycle the staff couldn't have been better - nice secure parking and lovely room with balcony- close to plenty of nice bars and restaurants but also had a very nice drink served at the hotel
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick, easy check in with friendly, professional staff.
Stayed 1 night in Apr 2024

10/10 Excellent

Davendra

Stayed 1 night in Oct 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
This is a great hotel with a wonderful multi-lingual staff who were invariably cheerful and friendly. The hotel is in a great location for walking everywhere in Cognac including several cognac producers. Highly recommend the tour of Hennessy.
From the bridge looking upriver
Stayed 1 night in Sep 2023

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Lester

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Staff were welcoming, lovely hotel grounds and nice ambience. Free parking behind secure gates was a bonus and plenty of bays. Breakfast choices was a let down for the cost. Room opened onto small wooden terrace to garden area so nice to have choice to sit outside with some privacy. Room itself okay in size but quiet dated colour scheme and decor. Would of liked extra pillows and top bedsheet as the aircon worked but stopped with an error code so was bit warm with quilt. Liked that it did have a small fridge and coffee machine in the room.
Stayed 1 night in Aug 2023

10/10 Excellent

Ludovic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Scott

Stayed 1 night in Jul 2023

8/10 Good

Gideon

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Perfect location
Really surprisingly great hotel with such a cool vibe and location, friendly service, easy parking and check-in. Our room unfortunately smelled somewhat stuffy (old smoke) which we felt the next morning. Apart from this, the hotel was a great find.
Stayed 1 night in Jul 2023

10/10 Excellent

Vrabcho

Stayed 1 night in Mar 2023

10/10 Excellent

Stephane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel, in every way.
Just an amazing little hotel. Perfect location, lodges were excellent, great condition, well equiped and clean, staff really friendly and attentive. Genuinely can't wait to visit again, really good for Cognac too, a 5 min walk if that. Would like to try the other cabins next time.
Stayed 1 night in Jul 2022

8/10 Good

Anjana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with a view
Gorgeous hotel and room. Service was impeccable too. The location of the hotel is amazing and walkable to the center. However the only issue I had was with the bathroom drains, they weren't cleaned before our arrival and that made the bathroom into a swimming pool after a shower
Stayed 1 night in Jun 2022

10/10 Excellent

GREG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis in Cognac
The hotel is within east walking distance from the town center but set in a quiet spot on the riverbank. Excellent desk staff. Room was very quiet. Very happy with my stay.
Stayed 1 night in May 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Beautiful property. We had a very nice stay in this comfortable hotel. Super friendly reception and very nice rooms. Easily walkable to town
Stayed 1 night in Oct 2021

8/10 Good

Maja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy access to everything
The hotel is very well located and has free parking on site. It was basic but sufficient accommodation for 1 night, 2 days trip to Cognac
Stayed 1 night in Jul 2021

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquility in the Heart of Cognac
Amazing location in the heart of Cognac and on the banks of the river. Friendly service and absolutely spectacular, groomed grounds to stroll through. Our suite was spacious, beautifully appointed and quiet. Highly recommend this hotel for its beauty, central location and tranquillity.
Stayed 1 night in Jul 2021

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short break
Ideal location for visiting Cognac
Stayed 1 night in May 2021

10/10 Excellent

JEAN PIERRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay. Good service
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really loved our stay here. The room was perfect and having the terrace is a nice touch, especially in summer I'm sure. The staff were very pleasant and helpful. The property is right in the heart of it all, within walking distance to everything while having someone 5 start restuarants and cocktail bars at its doorstep. This will definitely be my go-to place to stay while in Cognac in the future.
Stayed 4 nights in Oct 2020