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Pacific Bay Resort

3.5 star property

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Photo gallery for Pacific Bay Resort

3 outdoor pools, open 7:00 AM to 8:00 PM, pool umbrellas, sun loungers
1 bedroom, individually decorated, individually furnished, desk
Exterior
Lake
Executive Two Bedroom Penthouse | Living area | 32-inch TV with satellite channels

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Spa

Explore the area

Map
Cnr Pacific Hwy And Bay Drive, Coffs Harbour, NSW, 2450
  • Big Banana Fun Park
    ‪10 min walk‬
  • Park Beach Plaza
    ‪3 min drive‬
  • Jetty Beach
    ‪6 min drive‬
  • Coffs Harbour, NSW (CFS)
    ‪9 min drive‬

Room options

View all photos for Three Bedroom Terrace Suite

Three Bedroom Terrace Suite | 1 bedroom, individually decorated, individually furnished, desk

Three Bedroom Terrace Suite

  • Sleeps 6
  • 3 King Beds OR 2 King Beds and 2 Twin Beds

View all photos for Three Bedroom Apartment

Three Bedroom Apartment | 1 bedroom, individually decorated, individually furnished, desk

Three Bedroom Apartment

  • Lagoon view
  • Sleeps 7
  • 3 King Beds OR 2 King Beds and 2 Twin Beds

View all photos for Terrace Hotel Room

1 bedroom, individually decorated, individually furnished, desk

Terrace Hotel Room

8.2 out of 10
Very good
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Two Bedroom Penthouse

Executive Two Bedroom Penthouse | Living area | 32-inch TV with satellite channels

Executive Two Bedroom Penthouse

7.4 out of 10
Good
(3 reviews)
  • Lagoon view
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for Two Bedroom Terrace Suite

Two Bedroom Terrace Suite | 1 bedroom, individually decorated, individually furnished, desk

Two Bedroom Terrace Suite

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Two Bedroom Apartment

1 bedroom, individually decorated, individually furnished, desk

Standard Two Bedroom Apartment

  • Sleeps 5
  • 1 King Bed and 1 Twin Bed OR 2 King Beds

View all photos for Terrace One Bedroom Apartment

Terrace One Bedroom Apartment | 1 bedroom, individually decorated, individually furnished, desk

Terrace One Bedroom Apartment

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Two Bedroom Apartment

1 bedroom, individually decorated, individually furnished, desk

Deluxe Two Bedroom Apartment

  • Sleeps 6
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for Standard Two Bedroom Penthouse

Standard Two Bedroom Penthouse | 1 bedroom, individually decorated, individually furnished, desk

Standard Two Bedroom Penthouse

8.0 out of 10
Very good
(1 review)
  • Lagoon view
  • Sleeps 5
  • 2 King Beds

View all photos for Deluxe One Bedroom Apartment

Deluxe One Bedroom Apartment | 1 bedroom, individually decorated, individually furnished, desk

Deluxe One Bedroom Apartment

8.0 out of 10
Very good
(1 review)
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive One Bedroom Apartment

Executive One Bedroom Apartment | 1 bedroom, individually decorated, individually furnished, desk

Executive One Bedroom Apartment

8.8 out of 10
Excellent
(45 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Terrace Two Bedroom Dual Key Apartment

1 bedroom, individually decorated, individually furnished, desk

Terrace Two Bedroom Dual Key Apartment

8.0 out of 10
Very good
(1 review)
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for Standard One Bedroom Apartment

Standard One Bedroom Apartment | 1 bedroom, individually decorated, individually furnished, desk

Standard One Bedroom Apartment

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Hotel Room

1 bedroom, individually decorated, individually furnished, desk

Deluxe Hotel Room

8.0 out of 10
Very good
(2 reviews)
  • Lagoon view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Hotel Room

Executive Hotel Room | 1 bedroom, individually decorated, individually furnished, desk

Executive Hotel Room

8.6 out of 10
Excellent
(59 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Hotel Room

1 bedroom, individually decorated, individually furnished, desk

Standard Hotel Room

8.6 out of 10
Excellent
(19 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive two bedroom apartment

1 bedroom, individually decorated, individually furnished, desk

Executive two bedroom apartment

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Two bedroom Executive Lagoon Apartment

32-inch TV with satellite channels

Two bedroom Executive Lagoon Apartment

  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

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About this property

Pacific Bay Resort

3.5-star Coffs Harbour hotel walkable to Big Banana Fun Park
Spend the day at the nearby beach, relax by one of Pacific Bay Resort's 3 outdoor swimming pools, or enjoy the onsite golf course and full-service spa.
Pacific Bay Resort offers 78 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Satellite television is provided. Bathrooms include showers and complimentary toiletries.

This Coffs Harbour hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts. 3 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Tranquility Day Spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Pacific Bay Resort features a full-service spa, a golf course, 3 outdoor swimming pools, and 2 hot tubs. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This beach hotel also offers a children's pool, a fitness center, and a sauna. Limited complimentary onsite parking is available on a first-come, first-served basis.

Pacific Bay Resort is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Bayside Bar & Grill - Overlooking the golf course and garden, this restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.

Languages

Afrikaans, English, Filipino, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: AUD 33 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bayside Bar & Grill

Things to do

  • 2 hot tubs
  • 3 outdoor pools
  • 3 outdoor tennis courts
  • 9-hole golf course
  • Air hockey
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Golf clubs/equipment
  • Gym
  • Pro golf shop
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Fenced pool
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Pool gate
  • Snack bar/deli

Conveniences

  • ATM
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Wedding services

Business services

  • Conference center (7,589 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach towels
  • Direct access to the beach
  • Garden
  • In a national park
  • In the mountains
  • On the bay
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 4 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.2 percent for credit card payments
The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 30.0 per night
Cribs (infant beds) are available for AUD 15.0 per stay

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 33 per person
  • Crib (infant bed) fee: AUD 15.0 per stay
  • Rollaway bed fee: AUD 30.0 per night
  • Credit card charges are subject to a surcharge of 1.2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Novotel Coffs Harbour Pacific Bay Korora
Novotel Coffs Harbour Pacific Bay Resort Korora
Novotel Pacific Bay Resort
Novotel Coffs Harbour Pacific Bay Resort
Novotel Coffs Harbour Pacific Bay
Novotel Pacific Bay
Novotel Coffs Harbour Pacific Bay Hotel Coffs Harbour
Accor Coffs Harbour
Coffs Harbour Novotel
Pacific Bay Resort
Coffs Harbour Pacific Bay
Pacific Bay Resort Coffs Harbour
Pacific Bay Coffs Harbour
Coffs Harbour Pacific Bay Resort
Novotel Coffs Harbour Pacific
Pacific Bay Resort Hotel
Pacific Bay Resort Coffs Harbour
Pacific Bay Resort Hotel Coffs Harbour

Pacific Bay Resort Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 448 out of 1000 reviews
Rating 8 - Good. 319 out of 1000 reviews
Rating 6 - Okay. 146 out of 1000 reviews
Rating 4 - Poor. 64 out of 1000 reviews
Rating 2 - Terrible. 23 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Abhay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Jan 2025

8/10 Good

Tonia

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Sam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect.
Stayed 1 night in Jan 2025

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been going to Coffs Harbor for the last 10 years and finally found a beautiful place to stay. Everything about this experience was amazing would highly recommend. Thankful
Stayed 2 nights in Mar 2025

8/10 Good

Sharon

Traveled with partner
Liked: Cleanliness, staff & service
Very musty room. Lounge was grubby and stained. Everything else was fine just old and a bit dated.
Stayed 2 nights in Mar 2025

8/10 Good

Rodney

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Lauralyn

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Start with the positives, the rooms are nice and clean; room for parking a large vehicle. Negatives. The rooms are far from reception. We arrived just at dark and it’s raining. The reception person pointed out where our rooms were on a map. We then started hauling g our luggage to a vague area, poorly lit and not about of detail. We floundered away for 20 minutes finding our way. My question is why they couldn’t take a golf cart and lean us??? Then we came back for supper. We arrived to a pretty empty dining room. Maybe two tables had two people. I indicated there was 6 in our party. He pondered the sheet and finally asked if we had a reservation. Seriously there was no one there, finally he said after great hesitation, sit where you want. And come back here to order. We Sat, got our order together and ordered. Asked for condiments. That’s an extra charge Seriously?? We were glad we were only staying one night, 3 rooms.
Stayed 1 night in Mar 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything from the arrival to departure was spot on. Very relaxed atmosphere and great meal. Would definitely recommend and book again.
Stayed 1 night in Mar 2025

10/10 Excellent

Brent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and nice size room. Great sized bathroom.
Stayed 1 night in Feb 2025

10/10 Excellent

Aanandi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay. Super easy to arrange everything.
Stayed 2 nights in Jan 2025

6/10 Okay

Kevin

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Needs furniture update

We booked a two bedroom. The rooms were dated. We had a very small older tv in room none in other bedrooom. No ac in one bedroom. There was an older rusty table on veranda with only onechair
Stayed 2 nights in Mar 2025

10/10 Excellent

Richard, Portland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m still here for 4 additional nights due to the Cyclone Alfred to the north. Jess at the reception desk has been wonderful helping me make decisions and finding a room for the extra nights.
Stayed 2 nights in Mar 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it a great place but parking could be better
Stayed 3 nights in Feb 2025

6/10 Okay

Rebecca

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I feel the property was a premium price for worn/old rooms. The TV was tiny and in a poor location, the pool hrs closing at 8pm was too early. The dishwasher leaked. Bed was comfortable and rooms clean. Staff were lovely on arrival and departure.
Stayed 2 nights in Feb 2025

6/10 Okay

Kevin

Traveled with partner
Disliked: Cleanliness, staff & service
Didn’t like that we didn’t know about the building cleaning, restaurant closure for a wedding prior to booking. Aircon leaked in the room and made a terrible smell. Also happened to be the oz tag competition which meant lots of noise. Restaurant was mediocre at best, no table cloths, food was expensive but not wonderful. Not an enjoyable experience.
Stayed 2 nights in Feb 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service
What we didn't like was poor phone reception, even when you are using the hotel Wifi
Stayed 2 nights in Feb 2025

8/10 Good

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Frank

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2025

8/10 Good

Kim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pools and so close to the beach,very relaxing
Stayed 1 night in Feb 2025

10/10 Excellent

Andrew

Stayed 1 night in Feb 2025

8/10 Good

Carleene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We will return!

Nice surprise Nice apartment with everything we needed Excellent staff… all so friendly from reception to restaurant to maintenance men and pro shop. Very pretty view from room.
View from apartment
Stayed 1 night in Feb 2025

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

6/10 Okay

Matthew

Traveled with family
Liked: Cleanliness, staff & service
Everything was fine except room was stuffy and musty when we arrived. Parking was not great. We checked in after dark and carpark was full so we parked in a grassed overflow area which was a bit muddy. Staff were all friendly and courteous. Requested a late checkout but they said it was not possible.
Stayed 2 nights in Feb 2025

10/10 Excellent

James

Stayed 2 nights in Jan 2025