4/10 Poor
Lesley
Dec 11, 2024
Disliked: Cleanliness, property conditions & facilities, room comfort
Serviceable but not clean
I really do hate to give a bad review, because the staff was nice, but but seriously- I felt like they need to hire more help for their cleaning and maintenance staff- Starting with the lobby-
Paint was terrible, door and window casings badly painted and then smashed and banged around by luggage. Carpets were not vacuumed and the place smelled very heavily of bad air fresheners. Regardless of what you think, people will and do look into the corners - the weird garden out front should be reworked- what the heck is with the plastic lattice?
In the room-
Good simple basic room was worthy of the money but I had to spray it and clean it before we could use it- We were there for medical purposes and I did not want to take the chance of of getting sick before surgery.- Granted, I might have had a little higher expectations because of this.
Bathroom-
Filthy walls, had yellow gunk dripping down all the way from the top- bathtub was in need of (at the very least) rinsing out. Linen's were good except the cigarette burns in the bedspread. Tissue box under the sink was great except you could not get the tissues out because it was over filled.
Bathroom sink fixtures and mirror had toothpaste splashes all over them and the floors made my feet black.
Batteries in the TV remote did not work - night desk had to come to the room and show us how to manually work the TV because they did not have any more batteries.
Lesley
Stayed 2 nights in Dec 2024