Quality Inn

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn

In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes
Lobby
Exterior
Lobby

Reviews

6.2 out of 10

Popular amenities

  • Pet friendly
  • Gym
  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Laundry

Explore the area

Map
3175 E Seltice Way, Post Falls, ID, 83854
  • The Highlands Golf Course
    4 min drive
  • Dairy Queen
    5 min walk
  • Spokane Intermodal Center
    29 min drive
  • Coeur d'Alene, ID (COE)
    15 min drive

Room options

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Quality Inn

Post Falls hotel with free breakfast
Along with a fitness center, this smoke-free hotel has a 24-hour business center and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, concierge services, and laundry facilities. Housekeeping is available on request.
Quality Inn offers 47 accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers.

This Post Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the hotel include a fitness center.
A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a fitness center, a vending machine, and coffee/tea in a common area. Onsite self parking is complimentary.

Quality Inn is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Coeur D'Alene Comfort Inn
Comfort Inn Coeur D'Alene
Comfort Inn Lake Coeur D'Alene
Comfort Inn Lake Coeur D'Alene Hotel
Comfort Inn Lake Coeur D'Alene Hotel Post Falls
Comfort Inn Lake Coeur D'Alene Post Falls
Quality Inn Post Falls
Quality Post Falls
Quality Inn Hotel
Quality Inn Post Falls
Quality Inn Hotel Post Falls

Quality Inn Reviews

Reviews

6.2
Rating 10 - Excellent. 158 out of 761 reviews" "
Rating 8 - Good. 178 out of 761 reviews" "
Rating 6 - Okay. 147 out of 761 reviews" "
Rating 4 - Poor. 129 out of 761 reviews" "
Rating 2 - Terrible. 149 out of 761 reviews" "

6.2/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

6/10 Okay

ENOCK

Traveled with group
Liked: Amenities
Stayed 2 nights in Sep 2024

6/10 Okay

Greg

Liked: Staff & service, amenities
Stayed 1 night in Sep 2024

2/10 Terrible

George

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Filthy, filthy, filthy. There’s no other way to put it. We had to leave. There was only one person who came to clean up the bathroom, but she was super busy covering the front desk and cleaning a bunch of rooms on the first floor. Never again.
Stayed 2 nights in Sep 2024

4/10 Poor

Matthew

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Tony

Business traveler
Stayed 2 nights in Sep 2024

4/10 Poor

SHIRLEY

Traveled with partner
First just because we get a discount why put us in a room that has not been used or cleaned for a long time. The headboard had dust all over it. The mirrors look like they were wiped down with a dirty rag and were streaked. The window was covered with a cover so you could not open or even see out. Above the window at ceiling height was a shelf. WHY. A breakfast the eggs were Luke warm and rubbery so they got tossed in the garbage. The coffee looked like tea and most tables were dirty. They were out of coffee cups and only brought 3 out. The phone in the room would not work. No shampoo, bar soap or body soap if any kind. The Kleenex were empty. The remote would not work. Took two days for them to fix. I won’t be staying there again. We come to Post Falls at least 3 times a year to see my aging father. We were in room 214. The staff was nice
Stayed 3 nights in Sep 2024

4/10 Poor

Julie

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby had an awful smell to it. It was something rotten, sour or moldy or a combination of all 3. It was very bad.
Stayed 1 night in Sep 2024

6/10 Okay

Elizabeth

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Bathroom was not cleaned very well
The bathroom has hair in shower drain.The blow-dryer did not work I when to as if thay had a nother one he said no. There was no shampoo just conditioner and lotion .
Stayed 1 night in Sep 2024

2/10 Terrible

Jack

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Desk clerk immediately confrontational. Rude. I am obviously handicapped. No carts for luggage. He gives me a second floor room 60' down a hall to two flights of stairs and then another 100' to a parking lot side room. Upon opening the door, the carpet is filthy. Bedside light, when plugged-in, flickered non-stop until I had to unplug it for fear of an electrical fire. The nightstand drawer was broken into pieces and could not be opened. The TV would not work and Rude Deskdude had to come up and get it to produce a picture. Bathroom was smelly and moldy. One-half roll of toilet paper and no tissue at all, Just an empty box. When I turned on the shower, the smell of sweat/perspiration was overwhelming. It smelled like a 300 lb. construction worker that had been working in 108 degree weather for a month without showering. It was awful. Went to plug in my cell phone to charge it and the electrical outlet did not work. Writing desk lamp would not turn on. I have probably forgotten something, but this is the worst place that I have ever stayed. I booked it for convenience to a hospital 4 min. away that I was scheduled to have extensive back surgery in the next day. Part of being there was to apply pre-operative bodily sterilent as part of my surgical process. The Neurosurgeon made me completely repeat the process in the pre-op room because of what I told him about the cleanliness of this Quality Inn. I asked them to put this establishment on "The Do Not Recommend" list.
Stayed 2 nights in Sep 2024

4/10 Poor

Jana

We received a receipt for the room, said $82 something but my credit card was charged $109. They charged a $50 deposit that they said would be refunded at check out, no receipt, no paper trail, they said it might take time to get the deposit refunded. It was not a pet fee, we had no pets.
Stayed 1 night in Sep 2024

2/10 Terrible

Mark

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The sheets on the bed looked like someone with greasy boots walked on them and it looked like they were used for covering the floor while painting, plus many other stains. The overall room was in disrepair and smelled bad. We had to open the window to get fresh air in to disguise the smell. The building is run down and needs torn down. Absolutely not worth the cost to stay there.
Stayed 1 night in Sep 2024

4/10 Poor

Tara

Traveled with family
Disliked: Property conditions & facilities
We had to check in twice because machine was not working. Then our door keys did not work. Bathroom sink is broken and does not drain. Lots of road noise.
Stayed 1 night in Sep 2024

4/10 Poor

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

david

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel is pretty tun down. Checked in at 3, and breakfast mess was still out.
Stayed 3 nights in Aug 2024

8/10 Good

MATTHEW

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location.
Stayed 1 night in Sep 2024

8/10 Good

Jessuah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Angela

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Brianna

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You evicted my cousin for calling someone about the loose wire that shocked his service dog.
Stayed 4 nights in Sep 2024

6/10 Okay

Richard

Traveled with partner
Liked: Staff & service, property conditions & facilities
Shower attachment broken, very noise
Stayed 1 night in Sep 2024

2/10 Terrible

Mark

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I couldn't stay there it smelled so bad so I canceled my stay and would like a refund from Expedia please
Stayed 1 night in Sep 2024

6/10 Okay

Sarah

Stayed 1 night in Aug 2024

2/10 Terrible

Chelsea

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Parul

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in room 107 for one night. When we entered, the room had a bad smell even though it was supposed to be a non-smoking room. The shower drain was clogged, and the toilet seat had stains, making it look very old. Both the room and bathroom need to be updated. The photos online looked nice, which is why we booked, but the room didn’t match the pictures. There was also a door connecting to the next room, and the people next door tried to open it, which made us feel uncomfortable. We could hear them laughing and being noisy. We checked in late at night and were too tired to complain, but we told the receptionist about these issues when we checked out.
Stayed 1 night in Sep 2024

6/10 Okay

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast items not available until 7:00 AM. Very late for business travel.
Stayed 1 night in Aug 2024

8/10 Good

Sook

Traveled with family
Liked: Amenities
Stayed 1 night in Aug 2024