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Hotel Terranova

3.5 star property

Choose dates to view prices

Photo gallery for Hotel Terranova

Exterior
Superior Room | Premium bedding, down comforters, minibar, in-room safe
Bar (on property)
Garden
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Bar
  • Pool
  • Room service
  • Breakfast available
  • Gym

Explore the area

Map
Boulevard Rio Calzadas Km. 7.5 No.100, Col. Tierra Nueva, Coatzacoalcos, VER, 96496
  • Malecon de Coatzacoalcos
    ‪7 min drive‬
  • Centro de Convenciones Coatzacoalcos
    ‪8 min drive‬
  • Forum Coatzacoalcos
    ‪9 min drive‬
  • Minatitlan, Veracruz (MTT-Coatzacoalcos National)
    ‪34 min drive‬

Room options

View all photos for Superior Room

Premium bedding, down comforters, minibar, in-room safe

Superior Room

  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Junior Suite, 1 King Bed

  • 581 sq ft
  • Sleeps 3
  • 1 King Bed

Master Suite

  • River view
  • Sleeps 3
  • 1 King Bed

Similar properties

Reception

NH Coatzacoalcos

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.0 out of 5, Very Good, (292)
The price is $38
per night
$44 total
includes taxes & fees
May 9 - May 10
NH Coatzacoalcos

About this property

Hotel Terranova

Coatzacoalcos hotel with restaurant
Along with an outdoor pool, this hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and outdoor tennis courts are onsite.
Hotel Terranova offers 199 accommodations with minibars and safes. Beds feature down comforters and premium bedding. Flat-screen televisions come with premium satellite channels and pay movies.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool and an outdoor pool, Hotel Terranova provides outdoor tennis courts and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This hotel offers access to a business center and meeting rooms. This family-friendly hotel also offers a terrace, gift shops/newsstands, and tour/ticket assistance. A roundtrip airport shuttle is complimentary to guests (available on request). Onsite uncovered self parking is complimentary.

Hotel Terranova has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and noon.
Los Lirios - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Late night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 10:00 PM on request
  • Free secured, uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to noon for a fee: MXN 200 to 300 for adults and MXN 100 to 200 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Los Lirios

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • Children's pool
  • Outdoor pool
  • Playground

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lever door handles
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 200 to 300 for adults, and MXN 100 to 200 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Hotel Terranova
Hotel Terranova Coatzacoalcos
Terranova Coatzacoalcos
Terranova Hotel
Hotel Terranova Hotel
Hotel Terranova Coatzacoalcos
Hotel Terranova Hotel Coatzacoalcos

Hotel Terranova Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 302 out of 548 reviews
Rating 8 - Good. 142 out of 548 reviews
Rating 6 - Okay. 63 out of 548 reviews
Rating 4 - Poor. 19 out of 548 reviews
Rating 2 - Terrible. 22 out of 548 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

VICTOR

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room provided was pretty old and many issues with the room facilities
Stayed 1 night in Dec 2024

8/10 Good

Vaclav

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 12 nights in Nov 2024

10/10 Excellent

Rafael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Dallas

Traveled with family
Liked: Cleanliness, staff & service
Clean, smells good. Outdated.
Stayed 1 night in Sep 2024

8/10 Good

Patricia

Stayed 2 nights in Jul 2024

10/10 Excellent

VICTOR

Stayed 1 night in Sep 2024

10/10 Excellent

Boo Chan

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good.
Stayed 1 night in Oct 2024

10/10 Excellent

Irma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Jerry

Stayed 3 nights in Jul 2024

10/10 Excellent

BRENDA

Liked: Cleanliness, staff & service
El desayuno es buffete y cuesta $200 por persona, hotel austero
Stayed 1 night in Apr 2024

8/10 Good

Maria, Chelmsford

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice and quiet location. Staff friendly and helpful. No safe in room as listed on Expedia website was only negative aspect for me.
Stayed 3 nights in Jun 2024

6/10 Okay

Fernando

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

Patricia

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Apr 2024

2/10 Terrible

Zully Gisselle

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service
Se reservó para pagar en el hotel pues no me querían dar habitación por qué se les llenó el hotel y mi habitación se ocupó que intentaron hacer cobro sin éxito y le digo pero mi reservación era para pagar a mi llegada no antes y aún así no me marcaron para notificarme que no había habitaciones al final de espera si me dieron una habitación. Pero el mal rato nadie me lo quita
Stayed 2 nights in Apr 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable room, lovely grounds. Excellent staff, great restaurant. We stayed an extra day.
Stayed 1 night in Jan 2024

10/10 Excellent

jorge, Hamilyon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place looks the same it is in the pics ; it is a big property very spacious lovely pool are with a huge green are next to the river.
Stayed 1 night in Jan 2024

10/10 Excellent

Julius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was pleasant
Stayed 7 nights in Aug 2023

6/10 Okay

samuel

They have my room with no tawells
Stayed 1 night in Jul 2023

10/10 Excellent

Blanca Fuentes

Stayed 5 nights in May 2023

2/10 Terrible

JESUS

Traveled with family
Disliked: Staff & service, property conditions & facilities
Poor service first night we asked for a second coffee mug two person room w one mug second day we didn’t have towels we call the front desk and didn’t receive them until 6 hours later. Made us late for a event we had.😡 rest of our stay was ok
Stayed 5 nights in May 2023

6/10 Okay

Adam

Stayed 2 nights in Apr 2023

10/10 Excellent

Kayla