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Hotel Quetzalcóatl

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Quetzalcóatl

Garden
Front of property
Standard Room, Multiple Beds | Down comforters, individually decorated, individually furnished
Reception
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pet friendly
    Pet friendly
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning

Explore the area

Map
Av. Tabasco 904B Col. Petrolera, Coatzacoalcos, VER, 96500
  • Malecon de Coatzacoalcos
    16 min walk
  • Plaza de las Culturas
    16 min walk
  • Playa Sol Children's Park
    19 min walk
  • Minatitlan, Veracruz (MTT-Coatzacoalcos National)
    30 min drive

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Down comforters, individually decorated, individually furnished

Standard Room, 2 Double Beds

  • 132 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | Down comforters, individually decorated, individually furnished

Standard Room

  • 77 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | Down comforters, individually decorated, individually furnished

Standard Room, Multiple Beds

  • 192 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Large Twin Bed

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$28 total
includes taxes & fees
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About this property

Hotel Quetzalcóatl

3-star Coatzacoalcos hotel with restaurant
A restaurant, a coffee shop/cafe, and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk and a garden are onsite.
Hotel Quetzalcóatl offers 22 air-conditioned accommodations with blackout drapes/curtains. Each accommodation is individually furnished and decorated. Beds feature down comforters. 32-inch flat-screen televisions come with digital channels, pay movies, and Netflix.

Bathrooms include showers with rainfall showerheads. This Coatzacoalcos hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The hotel offers a restaurant and a coffee shop/cafe. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Coatzacoalcos hotel also offers a garden, dry cleaning/laundry services, and room service (during limited hours).

Hotel Quetzalcóatl is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge between 7:00 AM and noon on weekdays.
Hotel Quetzalcóatl has a restaurant on site.
Room service (during limited hours) is available.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Weekday cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 125 to 130 per person
  • A coffee shop/cafe
  • A restaurant

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Limited room service

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 200 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: MXN 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 125 to 130 per person
  • Airport shuttle fee: MXN 75 per vehicle (maximum occupancy 4)
  • Pet fee: MXN 200 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

Hotel Quetzalcóatl Hotel
Hotel Quetzalcóatl Coatzacoalcos
Hotel Quetzalcóatl Hotel Coatzacoalcos

Hotel Quetzalcóatl Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 34 out of 72 reviews" "
Rating 8 - Good. 20 out of 72 reviews" "
Rating 6 - Okay. 10 out of 72 reviews" "
Rating 4 - Poor. 2 out of 72 reviews" "
Rating 2 - Terrible. 6 out of 72 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

erika

Traveled with family
Stayed 1 night in Dec 2023

2/10 Terrible

Miriam

Stayed 1 night in Dec 2023

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great front desk man. Very helpful. Secure parking inside gated area. Nice location. Would stay again.
Stayed 1 night in May 2023

6/10 Okay

ALEJANDRO

Traveled with family
Cuando nos entregaron nuestra habitacion estaba encharcada. Tardaron en limpiarla y aparte la television no tenia señal y el wifi no servia. El wifi lo arreglaron despues de 2 horas y la television nunca quedo. Descubrimos tambien que olvidaron dejarnos toallas. El hotel esta bien pero necesitan mejorar estas cosas.
Stayed 1 night in Dec 2022

10/10 Excellent

Eustolia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

Sabrina

Stayed 1 night in Mar 2022

8/10 Good

Pedro

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
La atención fue excelente. No me gustaron las instalaciones del baño porque eran muy pequeñas y el agua de la regadera se salía y mojaba todo el piso del baño.
Stayed 1 night in Jan 2022

10/10 Excellent

Denis

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price was very reasonable. Room was very clean.
Stayed 1 night in Nov 2021

8/10 Good

Fernando Rafael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
No fue lo que esperaba
La recepcionista fue amable. Sin embargo, al querer ver la TV, ésta no tenía sonido, le comentamos a la recepcionista, le estuvo moviendo a la configuración de la TV y concluyó que era la TV que no servía, no nos hicieron cambio de cuarto argumentando falta de disponibilidad. Es cierto que avisan no hay estacionamiento, pero no es tan fácil encontrar lugar en la calle, cerca del hotel, debido a que hay muchos portones de casas particulares. Aparentemente se ve limpio, aún así salió una cucaracha en el baño. En la noche quise dejar cargando electrónicos y no se cargaron, temprano es que comenzaron a cargarse, como si bloquearan la energía para que no se use durante la noche, el agua de la regadera salió a una sola temperatura. Lo aceptable fue que admiten mascotas, cobran extra por ella, según su tamaño.
Stayed 1 night in Jul 2024

10/10 Excellent

Dayhana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Jun 2024

6/10 Okay

luis antonio

Business traveler
Hace una botella de agua para tomar y muchacsed pero no hay
Stayed 1 night in Jun 2024

6/10 Okay

María

Liked: Cleanliness, staff & service, property conditions & facilities
Malo
Stayed 1 night in Mar 2024

6/10 Okay

Sandra

Traveled with partner, Traveled with pets
Disliked: Property conditions & facilities
Si se busca solo llegar a dormir pudiera ser la opción, pero hasta para buscar dónde desayunar no está tan práctico, pero se reconoce que de las opciones que acepten mascotas en la ciudad es de las mejores alternativas
Stayed 1 night in Feb 2024

6/10 Okay

antonio

Business traveler, Traveled with partner
Disliked: Property conditions & facilities
habitación sin mantenimiento
Stayed 2 nights in May 2024

8/10 Good

Dayhana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general bien la estancia
Stayed 2 nights in May 2024

10/10 Excellent

Carlos, Coatzacoalcos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación
Stayed 1 night in Apr 2024

10/10 Excellent

antonio

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
solo falta lugar de estacionamiento
Stayed 1 night in Apr 2024

10/10 Excellent

Carlos alberto

Stayed 2 nights in Apr 2024

8/10 Good

Roger

Stayed 2 nights in Apr 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Maria Trinidad

Stayed 1 night in Jan 2024

10/10 Excellent

César Santiago

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Alfredo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Juan

Stayed 1 night in Dec 2023