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Comfort Inn

2.5 star property

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Photo gallery for Comfort Inn

Property amenity
Lobby
Lobby
Exterior
Standard Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Parking included

Explore the area

Map
223 W 2nd St, Portales, NM, 88130
  • Roosevelt County Museum
    ‪14 min walk‬
  • Eastern New Mexico University
    ‪2 min drive‬
  • Al Whitehead Field
    ‪2 min drive‬
  • Clovis, NM (CVN-Clovis Municipal)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Property entrance

Holiday Express & Suites Portales by IHG

  • Pool
  • Hot Tub
  • Breakfast included
  • Parking included
4.3 out of 5, Excellent, (325)
The price is $132
per night
$149 total
includes taxes & fees
May 19 - May 20
Holiday Express & Suites Portales by IHG

About this property

Comfort Inn

Portales hotel close to Al Whitehead Field
This smoke-free hotel features a fitness center, a 24-hour business center, and laundry facilities. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out, and multilingual staff assistance.
Comfort Inn offers 50 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a fitness center, multilingual staff, and laundry facilities. Complimentary uncovered self parking is available on site.

Comfort Inn is a smoke-free property.

A complimentary full breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Built in 1951
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Portales
Hotel Portales Inn Portales
Portales Portales Inn Hotel
Hotel Portales Inn
Portales Inn Portales
Portales Portales
Plus Portales Inn Hotel
Portales Inn Portales
Portales Inn Hotel Portales
Comfort Inn Hotel
Comfort Inn Portales
Comfort Inn Hotel Portales
Best Western Plus Portales Inn

Comfort Inn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 231 out of 353 reviews
Rating 8 - Good. 82 out of 353 reviews
Rating 6 - Okay. 24 out of 353 reviews
Rating 4 - Poor. 8 out of 353 reviews
Rating 2 - Terrible. 8 out of 353 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Betty

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely clean and pleasant.
Stayed 1 night in Jan 2025

10/10 Excellent

Patricia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Ok

Our room had cigarettes' smell in the room and bathroom. The heater shut off in the middle of the night, turned the room cold. There is no heat in the bathrooms, either. The TV lost signal and did not turn on after 10pm.
Stayed 1 night in Jan 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Gregory

Stayed 1 night in Dec 2024

4/10 Poor

Heather

Business traveler, Traveled with family
Disliked: Cleanliness, property conditions & facilities
The room smelled like smoke really bad. The TV didn't work. No hot water.
Stayed 2 nights in Jan 2025

10/10 Excellent

Lisa C

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed was really comfortable
Stayed 1 night in Jan 2025

6/10 Okay

Luz Mireya

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Kaili

Traveled with family and small children
Booked this hotel on a whim for a Christmas trip 6 hours from home with infants. Everything was great and would highly recommend this hotel / will stay here again when needed in the future
Stayed 3 nights in Dec 2024

6/10 Okay

N Ray

Business traveler
Limited Housekeeping
Stayed 2 nights in Dec 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
It was a quite relaxing place to stay during a very busy trip.
Stayed 4 nights in Nov 2024

10/10 Excellent

Dianne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Samuel

Liked: Staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Frank

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Eugene

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel is noisy. The room doors are a real hazard for safety. The doors are sprung very heavy. Impossible to prop open for taking luggage into a room. The doors are dangerous and anyone with a walker, a cane, or has poor stability is in danger from foots slamming shut. The walls shake when doors slam shut. The hotel has big windows that rattle with loud traffic close to the hotel. The hotel charges Las Vegas prices for the rooms.
Stayed 2 nights in Nov 2024

10/10 Excellent

James, Midland

Stayed 2 nights in Oct 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Aimee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was nice and clean. The beds were comfortable. Loved how quiet it was even though we had kids. Front staff were super friendly.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Staff is friendly, hotel nice, good distance to places to eat and drink.
Stayed 1 night in Oct 2024

10/10 Excellent

Kimberly

Stayed 2 nights in Sep 2024

10/10 Excellent

LINDA K

Liked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

John

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
small room but all very nice...
Stayed 1 night in Oct 2024