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Extended Stay America Select Suites - Cleveland - Mentor

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Extended Stay America Select Suites - Cleveland - Mentor

Desk, laptop workspace, iron/ironing board, free WiFi
Exterior
Standard Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi
Property amenity
Combined shower/tub, hair dryer, towels, soap

Reviews

6.2 out of 10

Popular amenities

  • Pet friendly
    Pet friendly
  • Laundry
    Laundry
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
5650 Emerald Ct, Mentor, OH, 44060
  • Lake Erie College
    6 min drive
  • Headlands Beach State Park
    6 min drive
  • Mentor Ice Arena
    7 min drive
  • Cleveland, OH (CGF-Cuyahoga County)
    23 min drive

Room options

View all photos for Standard Studio, Non Smoking, Refrigerator & Microwave

Standard Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Studio, Non Smoking, Refrigerator & Microwave

Standard Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Suburban Studios Mentor - Cleveland Northeast

Pet friendly
Parking included
Free WiFi
Air conditioning
3.4 out of 5, (342)
The price is $71
per night
$82 total
includes taxes & fees
Dec 7 - Dec 8
Suburban Studios Mentor - Cleveland Northeast

About this property

Extended Stay America Select Suites - Cleveland - Mentor

Mentor hotel with in-room kitchens
Along with laundry facilities, this smoke-free hotel has express check-out and a front-desk safe. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available on request.
Extended Stay America Select Suites - Cleveland - Mentor offers 117 accommodations. Accommodations offer separate sitting areas. 34-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Extended Stay America Select Suites - Cleveland - Mentor features a vending machine, laundry facilities, and express check-out. Wireless Internet access is complimentary. This Mentor hotel also offers a front-desk safe and an elevator. Limited complimentary onsite parking is available on a first-come, first-served basis.

Extended Stay America Select Suites - Cleveland - Mentor is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 2008
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 34-inch flat-screen TV with premium cable channels

Food and drink

  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (9:00 AM - 10:00 PM) and Saturday - Sunday (10:00 AM - 8:00 PM)
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property offers check-in assistance via the lobby phone for guests arriving outside of normal check-in hours.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Value Place Cleveland Hotel Mentor
Value Place Mentor
Value Place Cleveland, Ohio (Mentor)
Value Place Mentor Hotel Mentor
Value Place Cleveland OH Mentor Hotel
Value Place Cleveland Hotel
Value Place Cleveland OH Mentor
WoodSpring Suites Cleveland Mentor
Extended Stay America Select Suites Cleveland Mentor
Extended Stay America Select Suites - Cleveland - Mentor Hotel
Extended Stay America Select Suites - Cleveland - Mentor Mentor

Extended Stay America Select Suites - Cleveland - Mentor Reviews

Reviews

6.2
Rating 10 - Excellent. 110 out of 541 reviews" "
Rating 8 - Good. 117 out of 541 reviews" "
Rating 6 - Okay. 108 out of 541 reviews" "
Rating 4 - Poor. 83 out of 541 reviews" "
Rating 2 - Terrible. 123 out of 541 reviews" "

7.0/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

6.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Alan

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Broke showers
Stayed 1 night in Aug 2024

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk excellent. Fire pits nice way to wind down the evening
Stayed 1 night in Jul 2024

10/10 Excellent

David

Stayed 1 night in Aug 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Fred

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adequate and served the purpose.
I’m not one to complain so here goes. Room has a strong smell. Probably something to mask the old smoke smell. It wasn’t all bad. There were no cups, plates, glasses, silverware, etc to go along with the extended stay idea and the kitchenette. I had to ask for shampoo as it’s not normally supplied. That said the staff was friendly and cooperative and allowed me an extra hour at check out so no worries there.
Stayed 3 nights in Aug 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

Judy

Traveled with partner, Traveled with pets
Disliked: Staff & service
Our room looked like a prison block. No recliner no “ home atmosphere. It was ver stark. Then you have to purchase kitchen utensils n pan. Really. Never have I had to do that any where. I traveled for years never have I had to buy basic. That is really nuts. Then 1 wash cloth n 1towel no hand towels. This is not customer service place. The GM was not friendly his side kick was . The dogs had a good place for potty n the location was great.
Stayed 2 nights in Aug 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
I like the property very nice
Stayed 1 night in Aug 2024

4/10 Poor

Deon

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property was not the cleanest and had very few amenities. There was a very sticky spot on multiple parts of the room. Beds were uncomfortable and noisy but is a good place to stay if not staying for a long time.
Stayed 2 nights in Aug 2024

6/10 Okay

Debra, Unicoi

Traveled with partner, Traveled with pets
I wasn’t prepared to find no drinking water disposable cups.
Stayed 6 nights in Jul 2024

10/10 Excellent

juan lovo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

2/10 Terrible

Dario

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Sonya

Stayed 3 nights in Jul 2024

8/10 Good

Spencer

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet
Stayed 3 nights in Jul 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
It served the purpose
Stayed 4 nights in Jul 2024

10/10 Excellent

Lizeth

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Nadine

Business traveler
Liked: Property conditions & facilities
The property and rooms were very clean.
Stayed 2 nights in Jul 2024

6/10 Okay

Robert

Disliked: Staff & service
No coffee pot, cups or plates. We arrived after 10pm and had to wait 20-25 minutes for someone to come and check us in since check in was closed. No grab and go breakfast this morning.
Stayed 1 night in Jul 2024

8/10 Good

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was friendly. The price was very affordable. I have never been in a room this clean! We had a blacklight with us and decided to look around. We found a couple spots on the bathroom sink and a couple in the kitchen sink. However, I've never been in a room without a coffee pot. Stove and refrigerator, yes. Coffee pot and toiletries, no.
Stayed 1 night in Jul 2024

2/10 Terrible

Rithvik

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself was fine. It is a non-smoking hotel, but there was always a crowd of other patrons smoking by the outside door, and that smoke filled the whole first floor, including our room which was a fair distance from the door. I think a lot of people live here full time. The room and hallways were clean and the one staff person I interacted with was nice. I did try to get a 2nd room card after checking in and there was no one at the desk. It wasn't late, about 8:30pm. I tried calling the number on a sign and no one answered.
Stayed 2 nights in Jun 2024

10/10 Excellent

Abdelkader

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Jun 2024

10/10 Excellent

Ernesto

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks
Stayed 1 night in Jun 2024

10/10 Excellent

Sly

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dina at the front desk is fantastic to deal with! Friendly and professional… Hotel is in a convenient place 5 mins from the beach by car “in Ohio”! Great choice’s that we will make again..
Stayed 1 night in Jun 2024

4/10 Poor

Jennifer

Stayed 1 night in Jun 2024