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Sonesta Simply Suites Cleveland Airport

3.0 star property

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Studio Suite, 2 Queen Beds | Living area | 32-inch flat-screen TV with satellite channels, TV
Reception
Seasonal outdoor pool
Studio Suite, 1 King Bed | Living area | 32-inch flat-screen TV with satellite channels, TV
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Kitchen
  • Housekeeping
  • Pet friendly
  • Gym

Explore the area

Map
17525 Rosbough Dr, Middleburg Heights, OH, 44130
  • Baldwin Wallace College
    ‪3 min drive‬
  • I-X Center
    ‪6 min drive‬
  • NASA Glenn Research Center
    ‪10 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪6 min drive‬

Room options

Studio Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | Iron/ironing board, free WiFi, bed sheets

Studio Suite, 1 King Bed

  • 495 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Iron/ironing board, free WiFi, bed sheets

Suite, 2 Bedrooms

  • 700 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

  • Sleeps 3
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Accessible (Mobility/Hearing, Shower)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds

Iron/ironing board, free WiFi, bed sheets

Studio Suite, 2 Queen Beds

  • 549 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Premium bedding, pillowtop beds, desk, blackout drapes

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The price is $142 total
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About this property

Sonesta Simply Suites Cleveland Airport

Middleburg Heights hotel with in-room kitchens
A fitness center, a seasonal outdoor pool, and a business center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities. Housekeeping is available on request.
Sonesta Simply Suites Cleveland Airport offers 158 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). 32-inch flat-screen televisions come with premium satellite channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sonesta Simply Suites Cleveland Airport features a fitness center and a seasonal outdoor pool. Wireless Internet access is complimentary. A business center is on site. Event facilities measuring 549 square feet (51 square meters) include conference space. This Middleburg Heights hotel also offers barbecue grills, a garden, and a picnic area. Complimentary self parking is available on site, along with a car charging station.

Sonesta Simply Suites Cleveland Airport is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free extended parking on site
  • Wheelchair-accessible parking available

Things to do

  • Bicycle rentals
  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Conference space

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1987
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 35 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 500 per accommodation, per stay

We have included all charges provided to us by the property.

The listed deposit applies to Suite, 2 Bedrooms bookings. The general deposit is USD 250 per stay for Studio Suite, 1 King Bed and Studio Suite, 2 Queen Beds.

Optional extras

  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to August

Property is also known as

Residence Inn Cleveland Airport
Residence Inn Marriott Cleveland Airport
Residence Inn Marriott Hotel Cleveland Airport
Residence Inn Marriott Cleveland Airport Middleburg Heights
Residence Inn Marriott Cleveland Airport Hotel
Sonesta ES Suites Cleveland Airport Hotel Middleburg Heights
Sonesta ES Suites Cleveland Airport Hotel
Sonesta ES Suites Cleveland Airport Middleburg Heights
Sonesta ES Suites Cleveland Airport Middleburg Heights, Ohio
Sonesta ES Suites Cleveland Airport Hotel Middleburg Heights
Sonesta ES Suites Cleveland Airport Hotel
Sonesta ES Suites Cleveland Airport Middleburg Heights
Hotel Sonesta ES Suites Cleveland Airport Middleburg Heights
Middleburg Heights Sonesta ES Suites Cleveland Airport Hotel
Hotel Sonesta ES Suites Cleveland Airport
Residence Inn By Marriott Cleveland Airport
Sonesta Es Suites Cleveland
Sonesta ES Suites Cleveland Airport
Sonesta Simply Suites Cleveland Airport Hotel
Sonesta Simply Suites Cleveland Airport Middleburg Heights
Sonesta Simply Suites Cleveland Airport Hotel Middleburg Heights

Sonesta Simply Suites Cleveland Airport Reviews

Reviews

6.8
Rating 10 - Excellent. 320 out of 1002 reviews
Rating 8 - Good. 194 out of 1002 reviews
Rating 6 - Okay. 164 out of 1002 reviews
Rating 4 - Poor. 131 out of 1002 reviews
Rating 2 - Terrible. 193 out of 1002 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Howard

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very spacious and the people who worked were very kind
Stayed 1 night in Feb 2025

6/10 Okay

Kathleen

Liked: Staff & service
Disliked: Property conditions & facilities

Friendly Staff

The customer service representatives were very kind and helpful. However, I had to park around the back of the building, and none of the doors in the back would open with my key card. I had to lug all of my luggage around the front of the building to get in. When I got to my room, the building door demagnetized my key card, and I couldn’t get into my room. When I called the front desk from my cell phone, the woman was kind and brought me a new key. When I got into the room, the curtains in the room were torn and the heat wasn’t working properly. It would not turn up past 66 degrees even though I set it to 71. Although the conditions weren’t ideal, the price was affordable.
Stayed 1 night in Feb 2025

10/10 Excellent

Sue

The back is far away from the lobby so to get coffee is a lot. The staff here was amazing very nice helpful always helping in every way
Stayed 2 nights in Feb 2025

2/10 Terrible

Jessica

Stayed 2 nights in Feb 2025

6/10 Okay

earl

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Had to leave 2 days early because of health reasons. The hotel said they don't do refunds. I will not use this chain of hotels ever again!
Stayed 8 nights in Feb 2025

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

2/10 Terrible

Jeffery

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

You won’t get the room you choose

This is the second time they pulled a bait and switch on me . The room that you choose on the website is NOT what they give you . The room showed a nice kitchen and sitting area and said had a fireplace and those are in the front two story rooms but twice they stuck me in the old dirty ugly back brick one story wing . Absolutely NOT the room that you choose . They just give you the cheaper room Even if you pay for the upgraded room. Also kitchen has absolutely no dishes or silverware . Not even a cup for the coffee . Heat wasn’t working right . Bad condition bathroom .
Stayed 1 night in Feb 2025

8/10 Good

Twanisha

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

2/10 Terrible

Jeanne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting

Room was filthy -truly looked like no cleaning was done between guests Hair on floor -counters -dressers My guess was they straighted the bed and called it a day I have never stayed in a more disgusting place and will not stay in that chain again When I left I packed all my stuff that had contact w/ the room -tied in a plastic bag and used a laundry mat to launder my things
Stayed 2 nights in Feb 2025

8/10 Good

James

Stayed 4 nights in Feb 2025

8/10 Good

Autumn

Business traveler
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Dischell

Traveled with family
Liked: Cleanliness
It was ok but they had no blankets for the bed
Stayed 1 night in Feb 2025

2/10 Terrible

Tim

Business traveler
Disliked: Staff & service
Paid for 3 nights, after returning the first day I entered the room to discover the room cleaned, all my possessions gone. At first was told I was transferred to another room, that room was dirty and my possessions weren't there. Then was told no rooms are available. After the night clerk had a long discussion with someone on the phone I was given another room. While I was evaluating this next room the night clerk called and told me to come and get my possessions, no apology, no explanation. When I asked for the stuff I had in the refrigerator she did not know anything about it or where is was.
Stayed 3 nights in Jan 2025

10/10 Excellent

Kadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

John

Liked: Cleanliness, staff & service
Front desk staff was awesome
Stayed 2 nights in Feb 2025

6/10 Okay

Abhishek, Secaucus

Business traveler
Liked: Staff & service
A lot can be improved to provide value for money.
Stayed 5 nights in Jan 2025

10/10 Excellent

Sasha

Stayed 2 nights in Jan 2025

10/10 Excellent

Matthew

Stayed 5 nights in Nov 2024

2/10 Terrible

Lisa C

Disliked: Cleanliness, staff & service, property conditions & facilities
I like the set up , but when I woke up I was bitten by bugs and no water. I was told it will not have water for hours. I feel I deserve a refund.
Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities

Terrible for me

There was a water main break so we went without water for the first night and the next day. No type of discount or anything was offered for the inconvience. Then I was given 1 bed when I paid for 2. No refund on the price difference and I was even basically called a liar when I called the front desk to request the refund for the price difference. Come go find out they had me mixed up with another guest. Apologies were given after they realized it but still no refund
Stayed 3 nights in Jan 2025

6/10 Okay

Kimberly

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Not what it used to be.

We got there and found out only 3 or 4 rooms had working fireplaces and they were booked. Apparently the rest need fixed and the owner isn't going to. This is why we chose this hotel and specific room. So they did give us another room that had more beds and an extra bathroom. There was only two of us. The fireplace didn't work. Trash under the sink had not been emptied. No extra towels, coffee, paper towels or toilet paper. When does were moved there was trash and dust behind them. Cracks in walls, stains in the carpet and stood on the walls. Stayed here 2 years ago and it was great. It's declined a lot!! Probably won't stay again.
Stayed 2 nights in Jan 2025

6/10 Okay

Tracy

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms and grounds are very nice, Condition of rooms is obviously very old, but that wasn’t too unexpected for the price. Beds very comfortable. The down side was that it felt like living in an old ashtray, real bad cigarette smoke smell in the room.
Stayed 1 night in Jan 2025

10/10 Excellent

Misssharnae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Terry

Liked: Staff & service, room comfort
Stayed 1 night in Jan 2025