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Residence Inn By Marriott Cleveland Downtown

3.0 star property

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Photo gallery for Residence Inn By Marriott Cleveland Downtown

Bar (on property)
Lobby
Lobby
Fridge, microwave, stovetop, dishwasher
Free daily continental breakfast

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Kitchen
  • Pet friendly
$147
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
527 Prospect Ave E, Cleveland, OH, 44115
  • Rocket Arena
    ‪2 min walk‬
  • Progressive Field
    ‪3 min walk‬
  • Huntington Bank Field
    ‪16 min walk‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪19 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking, Fireplace

Flat-screen TV

Studio, 1 King Bed with Sofa bed, Non Smoking, Fireplace

9.0 out of 10
Wonderful
(18 reviews)
  • 550 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Studio, 1 King Bed with Sofa bed, Non Smoking | Living area | Flat-screen TV

Studio, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(70 reviews)
  • 580 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Non Smoking (Mobility Accessible, Tub)

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms, Non Smoking (Mobility Accessible, Tub)

  • 968 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

Pillowtop beds, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • 580 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-In Shower)

Pillowtop beds, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-In Shower)

  • 580 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds, Non Smoking

Studio, Multiple Beds, Non Smoking | Pillowtop beds, in-room safe, desk, laptop workspace

Studio, Multiple Beds, Non Smoking

8.8 out of 10
Excellent
(11 reviews)
  • 730 sq ft
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Tub)

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 584 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Flat-screen TV

Suite, 1 Bedroom, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 584 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 584 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

Suite, 2 Bedrooms, Non Smoking | Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 968 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Pillowtop beds, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • 580 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 584 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Residence Inn By Marriott Cleveland Downtown

3-star hotel in Downtown Cleveland
A fitness center, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business center, valet parking, and coffee/tea in a common area. Housekeeping is available on request.
Residence Inn By Marriott Cleveland Downtown offers 175 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and 5 meeting rooms. Event facilities measuring 3401 square feet (316 square meters) include conference space. This business-friendly hotel also offers a fitness center, a vending machine, and coffee/tea in a common area. Parking is available onsite for a surcharge.

Residence Inn By Marriott Cleveland Downtown is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 39 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Shopping mall

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • 3,401 square feet of conference space
  • 5 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar near toilet
  • Handrails in stairways (36 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 15 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 39.00 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Inn Marriott Cleveland Downtown
Residence Inn Marriott Hotel Cleveland Downtown
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Marriott Cleveland Downtown
By Marriott Cleveland Downtown
Residence Inn By Marriott Cleveland Downtown Hotel
Residence Inn By Marriott Cleveland Downtown Cleveland
Residence Inn By Marriott Cleveland Downtown Hotel Cleveland

Residence Inn By Marriott Cleveland Downtown Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 519 out of 1003 reviews
Rating 8 - Good. 210 out of 1003 reviews
Rating 6 - Okay. 124 out of 1003 reviews
Rating 4 - Poor. 90 out of 1003 reviews
Rating 2 - Terrible. 60 out of 1003 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

Stayed 1 night in May 2025

10/10 Excellent

Trinity

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Stephanie

Business traveler
The staff was very nice. The hotel is in old building so comes with those challenges. My room was comfortable but a bit smelly. The exhaust fan in the bathroom looked like it hadn’t been cleaned in years.
Stayed 3 nights in May 2025

8/10 Good

Mary Clare

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

6/10 Okay

Raphael

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities
The parking available is only valet and it's a complete rip-off. $44 per night!!! I also had to wait over 20 minutes to check my car in as their system wasn't able to send me a text message...- Really frustrating!
Stayed 1 night in May 2025

10/10 Excellent

Brenda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

staff was very friendly, and room was huge and comfortable. Unusual set up being in the arcade, but it made it different.
Stayed 1 night in May 2025

6/10 Okay

David

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everyone was very courteous
Stayed 6 nights in May 2025

2/10 Terrible

Raynard

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was in pretty bad condition and poorly maintained. The vents were full of very thick layers of dirt and dust. The hotel needs an extensive renovation to justify the price. The front desk needs better processes.
Stayed 1 night in May 2025

6/10 Okay

William

Walked in to lobby just after 4pm to about 5 other patrons, myself included whose rooms weren’t ready for check-in. No apology from the manager standing there while the other person was apologizing at least. Maybe offer a drink or something to ease the pain of sitting around waiting. I work in retail. I get things happen. You at least should apologize and try to accommodate. I’m not asking for a refund. I’m not asking for a discount. I’m not asking for anything. It’s just a nice gesture when a 4pm check-in still isn’t enough time for them. I hope the people before me weren’t waiting long.
Stayed 1 night in May 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 21 nights in Apr 2025

10/10 Excellent

Whitney

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room
Stayed 1 night in May 2025

10/10 Excellent

Dalesha

Liked: Staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

Jwala, Oak Ridge

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and cozy
Stayed 8 nights in Apr 2025

6/10 Okay

Michelle

Stayed 6 nights in Apr 2025

10/10 Excellent

Demitrius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

michael

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and room were great !
Stayed 1 night in Apr 2025

10/10 Excellent

Aung

Stayed 1 night in Apr 2025

10/10 Excellent

Taivon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parking is terrible

My stay was good. The front desk was friendly the room was lovely. The fireplace was a nice touch. Breakfast was ok. However there was no parking lot available so you are forced to park across the street and pay for parking or use the hotel valet parking which was over $100 for two days. I’m glad my stay was short because it could have been extremely expensive for someone with a longer stay. The hotel should at least offer a free parking pass for your stay or a discount coupon. Although we had a great time and was in a great location, I would probably not come back because of the parking experience.
Stayed 2 nights in Apr 2025

10/10 Excellent

Austin

Stayed 1 night in Mar 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Vickie lynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very cordial and professional valet staff were perfect and helpful
Stayed 1 night in Apr 2025