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Residence Inn By Marriott Cleveland Downtown

3.0 star property

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Photo gallery for Residence Inn By Marriott Cleveland Downtown

Bar (on property)
Lobby
Suite, 1 Bedroom, Non Smoking | Pillowtop beds, in-room safe, desk, laptop workspace
Fridge, microwave, stovetop, dishwasher
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Kitchen
  • Pet friendly

Explore the area

Map
527 Prospect Ave E, Cleveland, OH, 44115
  • Rocket Arena
    ‪2 min walk‬
  • Progressive Field
    ‪3 min walk‬
  • Huntington Bank Field
    ‪16 min walk‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪18 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking, Fireplace

Flat-screen TV

Studio, 1 King Bed with Sofa bed, Non Smoking, Fireplace

8.8 out of 10
Excellent
(15 reviews)
  • 550 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Studio, 1 King Bed with Sofa bed, Non Smoking | Living area | Flat-screen TV

Studio, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(65 reviews)
  • 580 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Non Smoking (Mobility Accessible, Tub)

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms, Non Smoking (Mobility Accessible, Tub)

  • 968 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

Pillowtop beds, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • 580 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-In Shower)

Pillowtop beds, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-In Shower)

  • 580 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds, Non Smoking

Studio, Multiple Beds, Non Smoking | Pillowtop beds, in-room safe, desk, laptop workspace

Studio, Multiple Beds, Non Smoking

8.6 out of 10
Excellent
(10 reviews)
  • 730 sq ft
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Tub)

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 584 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Flat-screen TV

Suite, 1 Bedroom, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 584 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

  • 584 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

Suite, 2 Bedrooms, Non Smoking | Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 968 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Pillowtop beds, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • 580 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 584 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Residence Inn By Marriott Cleveland Downtown

3-star hotel in Downtown Cleveland
A fitness center, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business center, valet parking, and coffee/tea in a common area. Housekeeping is available on request.
Residence Inn By Marriott Cleveland Downtown offers 175 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and 5 meeting rooms. This business-friendly hotel also offers a fitness center, a vending machine, and coffee/tea in a common area. Parking is available onsite for a surcharge.

Residence Inn By Marriott Cleveland Downtown is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 39 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Shopping mall

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar near toilet
  • Handrails in stairways (36 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 15 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 39.00 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Inn Marriott Cleveland Downtown
Residence Inn Marriott Hotel Cleveland Downtown
Residence Inn Marriott Cleveland Downtown Hotel
Residence Inn Marriott Cleveland Downtown
Hotel Residence Inn By Marriott Cleveland Downtown Cleveland
Cleveland Residence Inn By Marriott Cleveland Downtown Hotel
Hotel Residence Inn By Marriott Cleveland Downtown
Residence Inn By Marriott Cleveland Downtown Cleveland
Residence Inn Marriott Hotel
Residence Inn Marriott
Marriott Cleveland Downtown
By Marriott Cleveland Downtown
Residence Inn By Marriott Cleveland Downtown Hotel
Residence Inn By Marriott Cleveland Downtown Cleveland
Residence Inn By Marriott Cleveland Downtown Hotel Cleveland

Residence Inn By Marriott Cleveland Downtown Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 509 out of 1001 reviews
Rating 8 - Good. 217 out of 1001 reviews
Rating 6 - Okay. 125 out of 1001 reviews
Rating 4 - Poor. 91 out of 1001 reviews
Rating 2 - Terrible. 59 out of 1001 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Yulizma

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities
Staff was very nice and accommodating.
Stayed 1 night in Apr 2025

8/10 Good

Heather

Rooms could use a refresh, but we love staying here for the location!!
Stayed 1 night in Mar 2025

10/10 Excellent

Marita

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Warm welcome to a great place

The building is older but outfitted with a well maintained contemporary aesthetic.
Stayed 1 night in Apr 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

Big room, comfy bed and a fireplace. Cabinets in kitchenette a bit dated but everything there to make coffee and basic meals. Perfect location for a Cavs game.
Stayed 1 night in Apr 2025

8/10 Good

James

Traveled with family
The accommodations were very nice. Downtown Cleveland. We were in town for a Cavaliers game and worried about walking back to the hotel after the game. Well, you can see Rocket Arena from the hotel. It’s about a one block walk with a direct walking path right outside the hotel. The two bedroom suite was nice but missing soap, the internet was not working, not enough silverware for the 4 of us, and one of the tvs was missing the remote. After contacting the front desk, everything was taken care of (except for the tv remote) - but two late to be of any benefit to us. Free breakfast was ok. But all of the staff and mgmt we met were very polite! The only parking at the hotel is valet parking in the underground garage - $45/day plus tip. There is also a surface lot across the street. Not sure if it is generally available and I didn’t check the price.
Stayed 1 night in Apr 2025

10/10 Excellent

Khaled

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will be back soon
Stayed 1 night in Apr 2025

2/10 Terrible

Karen

Disliked: Cleanliness, staff & service, property conditions & facilities
I was unable to check in because When I arrived to the property I was told that Expedia should not have booked the reservation because the property was already full at the time of the reservation so now I am fighting with Expedia to get a full refund because they booked me at a property that didn’t have room they stated that I needed to cancel the reservation to get my $419.00 back but I would be charged a $200.00 cancellation fee and if I didn’t do that then I would lose all of my money and I should feel grateful that I was getting anything back
Stayed 1 night in Apr 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was
Stayed 1 night in Mar 2025

8/10 Good

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confusing layout but overall good. Perfect for the concert we went to directly across the street.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Good for staying at if attending concerts

If attending an event at Rocket mortgage this is the closest hotel. My wife and I stayed the night after attending a concert. Good things- Only a few minute walk to the venue. Rooms were clean and bed was very comfy and really loved the pillows. The complimentary breakfast was great and had a lot of options to choose from. The valet was very courteous and quick. Short falls - Rooms are really dated. Peeling paint in the bathroom ceiling, phone was from the 80s and looked just as gross as it was old lol. Carpet had some rips in places. Had to use valet as the hotel doesn’t have its own parking. Was the cheapest option for us at $50. The lot across the street was $70 due to the concert. House keeping also just came barging in without even knocking at 10am. I wasn’t thrilled. When checking out we weren’t asked how our stay was. So I made a point to tell them about house keeping barging in. Was just told sorry that happened to you.
Stayed 1 night in Mar 2025

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute delight! Plan to stay here again
Stayed 1 night in Mar 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have greatly enjoyed our stay
Stayed 12 nights in Mar 2025

6/10 Okay

Arunangshu

Business traveler
Disliked: Property conditions & facilities

Never going back

Very average. The phone, desk light didn’t work. Lifts were full of cannabis smell
Stayed 4 nights in Mar 2025

8/10 Good

XIAOYING

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast is bad.
Stayed 3 nights in Mar 2025

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities
First time staying here. My girlfriends were downtown for an evening and this place exceeded our expectations. It was so nice to be able to walk to the Casino, Flannery's and 4th street. Very nice!
Stayed 1 night in Mar 2025

6/10 Okay

Julie

Stayed 1 night in Mar 2025

4/10 Poor

Diane

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Lauren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at your property last night. The hotel was very spacious. Large rooms. Clean. I loved that it was walkable to many dining areas and entertainment. We will definitely stay here again.
Stayed 1 night in Mar 2025

10/10 Excellent

Theresa, Munroe Falls

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location!
Stayed 1 night in Mar 2025

2/10 Terrible

Pamela

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The smell of smoke throughout the entire hotel was awful. I checked in late at night so there was no way for me to switch hotels and they would not refund my money so I could switch- so I stayed. The floors were dirty and the hotel needs an entire renovation. The staff was friendly and it was in a great location. But very disappointed!
Stayed 1 night in Mar 2025

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Mar 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and still private enough.
Stayed 28 nights in Feb 2025

4/10 Poor

Vanessa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad customer service dirty room No comfortable sit

Room was dirty asked to be cleaned never came up to clean it. Ask for extra towels and wash rags never did get them. The staff was not approachable and understanding of my concerns and issues they did offer to put me in another dirty room, but I didn’t feel comfortable with that The point is they never did take care of me. They never did come and clean that room up. Will not stay there again SOS, I forgot to mention the pull out couch bed was sunk in where you couldn’t enjoy sitting down on the couch our seating was the chairs
Stayed 2 nights in Mar 2025

8/10 Good

Anastasia, toledo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025