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Residence Inn By Marriott Cleveland Downtown

3.0 star property

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Photo gallery for Residence Inn By Marriott Cleveland Downtown

Bar (on property)
Lobby
Suite, 1 Bedroom | Pillowtop beds, in-room safe, desk, laptop workspace
Fridge, microwave, stovetop, dishwasher
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Kitchen
  • Pet friendly

Explore the area

Map
527 Prospect Ave E, Cleveland, OH, 44115
  • Rocket Arena
    ‪3 min walk‬
  • Progressive Field
    ‪6 min walk‬
  • Rock and Roll Hall of Fame
    ‪19 min walk‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪15 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Fridge, microwave, stovetop, dishwasher

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 500 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Fireplace

Flat-screen TV

Studio, 1 King Bed with Sofa bed, Fireplace

  • 580 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed | Living area | Flat-screen TV

Studio, 1 King Bed with Sofa bed

  • 500 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Mobility Accessible, Tub)

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms (Mobility Accessible, Tub)

  • 968 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, Multiple Beds

Studio, Multiple Beds | Pillowtop beds, in-room safe, desk, laptop workspace

Studio, Multiple Beds

  • 499 sq ft
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

Flat-screen TV

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • 580 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Flat-screen TV

Suite, 1 Bedroom

  • 579 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms

  • 968 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Pillowtop beds, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • 500 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • 580 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Holiday Inn Express Cleveland Downtown by IHG

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
4.0 out of 5, Very Good, (1658)
The price is $145
per night
includes taxes & fees
May 25 - May 26
Holiday Inn Express Cleveland Downtown by IHG

About this property

Residence Inn By Marriott Cleveland Downtown

3-star hotel in Downtown Cleveland
A fitness center, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business center, valet parking, and coffee/tea in a common area. Housekeeping is available on request.
Residence Inn By Marriott Cleveland Downtown offers 175 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and 5 meeting rooms. Event facilities measuring 3401 square feet (316 square meters) include conference space. This business-friendly hotel also offers a fitness center, a vending machine, and coffee/tea in a common area. Parking is available onsite for a surcharge.

Residence Inn By Marriott Cleveland Downtown is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 39 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Shopping mall

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • 3,401 square feet of conference space
  • 5 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar near toilet
  • Handrails in stairways (36 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 15 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 39.00 per night (in/out privileges)
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Residence Inn By Marriott Cleveland Downtown Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 520 out of 1003 reviews
Rating 8 - Good. 216 out of 1003 reviews
Rating 6 - Okay. 119 out of 1003 reviews
Rating 4 - Poor. 90 out of 1003 reviews
Rating 2 - Terrible. 58 out of 1003 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
awesome room..clean and great service.Friendly staff, great bar and great pizza place right next door.Directly across from Arena...will stay again and again .great price as well
Stayed 1 night in Feb 2025

6/10 Okay

Brian

Liked: Staff & service, room comfort
Staff was great. Hotel is outdated. Room was clean but very much outdated. Maintenance was quick and prompt had a few issues inside the room that needed to be attended to
Stayed 1 night in Feb 2025

10/10 Excellent

Sam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Feb 2025

6/10 Okay

Mellissa

Traveled with group
Disliked: Staff & service
Only problem was there was no communication on how to get to our room..never was told there was 2 different elevators. Would have been nice to now instead of wondering the halls looking for our room.
Stayed 1 night in Feb 2025

10/10 Excellent

Youngjun

Stayed 1 night in Jan 2025

8/10 Good

Jacob

Traveled with family
Liked: Cleanliness, staff & service, amenities
The connection to the 5th street arcades was neat, but we were there simply to go to the Rocket Mortgage Field-house for Monday Night Raw
Stayed 1 night in Feb 2025

8/10 Good

Stacey

Traveled with family
Liked: Cleanliness, staff & service
Check in was delayed however staff gave a later check out time. No mattress pads on beds but beds were comfortable. Very close to basketball arena and would stay here again
Stayed 1 night in Feb 2025

10/10 Excellent

Nicholas

Stayed 1 night in Jan 2025

10/10 Excellent

Jeffrey

Liked: Staff & service, property conditions & facilities
Hotel is very nice
Stayed 1 night in Jan 2025

8/10 Good

Danielle

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Terry

Stayed 1 night in Jan 2025

10/10 Excellent

Terry

Stayed 1 night in Jan 2025

6/10 Okay

Elisa

Traveled with group
not as clean as i was expecting but staff was very friendly
Stayed 1 night in Jan 2025

10/10 Excellent

Rick

Stayed 1 night in Jan 2025

10/10 Excellent

kevin

Stayed 1 night in Jan 2025

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect walking distance to everything downtown
Stayed 1 night in Jan 2025

10/10 Excellent

aleksandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the spacious rooms
Stayed 1 night in Dec 2024

10/10 Excellent

Antonio

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Came for the basketball game. Great location and walkable. Great room and breakfast.
Stayed 1 night in Jan 2025

10/10 Excellent

Brian

Stayed 1 night in Jan 2025

10/10 Excellent

Juliann

Liked: Cleanliness, staff & service, property conditions & facilities
We stay here every time we go downtown.
Stayed 1 night in Jan 2025

6/10 Okay

CHAMAL

Traveled with family
Property is older with a bit of modernity. My room wasn’t the cleanest. There was a dirty handprint on the wall by the closet, residue caked on the kitchen appliances and stains on the sofa. Lightening was dim and the tub and toilet sits very low, even for me and I’m not with any mobility issues. There was a scratch on my husband’s truck that only could’ve happened with the valet because we walked to the arena and restaurants and after we left we drove straight home. We just decided it would be our words against theirs since we didn’t check our vehicle before leaving the premises. I wouldn’t return and if I really had to, I sure wouldn’t valet with them.
Stayed 2 nights in Dec 2024

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is in a dynamic retail and entertainment district in a historic building. Staff is extremely helpful, knowledgeable, and friendly.
Stayed 14 nights in Dec 2024

8/10 Good

Markeysha

Liked: Staff & service, property conditions & facilities, room comfort

New years 2025

Room was big with a kitchen. Had all amenities you could think of but no coffee pot. Bathroom had hair in shower and on the shower head. Staff was really nice. Dislike the website says parking is $39 but when you arrive it’s $42. We were told parking was $12 across the street from the hotel but that turned out to be untrue we paid $34 upon leaving although posted signs say otherwise.
Stayed 1 night in Dec 2024

6/10 Okay

James

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Paying $42 for parking i thought was a little high. Also most the outlets in our room were faulty and our shower door had issues opening and closing. Breakfast was alright, but they do need to have more waffle makers available. There was always a long line to make waffles. With that kind of cost you would think most of that would be taking care of. Staff was super nice and helpful though.
Stayed 2 nights in Dec 2024

10/10 Excellent

sandy

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s convenient to the restaurant, casino & consent location
Stayed 1 night in Dec 2024