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Red Roof Inn Cleveland - Mentor/ Willoughby

2.0 star property

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Photo gallery for Red Roof Inn Cleveland - Mentor/ Willoughby

Exterior
Cafe
Lobby
Exterior
Standard Room, 2 Double Beds (Smoke Free) | In-room safe, desk, blackout drapes, free WiFi

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet friendly
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
$81
includes taxes & fees
Sep 3 - Sep 4

Explore the area

View in a map
4166 State Route 306, Willoughby, OH, 44094
  • Historic Kirtland
    ‪2 min drive‬
  • Lake Metroparks Farmpark
    ‪12 min drive‬
  • The Holden Arboretum
    ‪18 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪46 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds (Smoke Free)

Deluxe Room, 2 Double Beds (Smoke Free) | In-room safe, desk, blackout drapes, free WiFi

Deluxe Room, 2 Double Beds (Smoke Free)

  • 288 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds (Smoke Free)

Standard Room, 2 Double Beds (Smoke Free) | In-room safe, desk, blackout drapes, free WiFi

Standard Room, 2 Double Beds (Smoke Free)

7.0 out of 10
Good
(55 reviews)
  • 216 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Accessible (Smoke Free)

In-room safe, desk, blackout drapes, free WiFi

Superior Room, 1 King Bed, Accessible (Smoke Free)

  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Smoke Free)

Superior Room, 1 King Bed (Smoke Free) | In-room safe, desk, blackout drapes, free WiFi

Superior Room, 1 King Bed (Smoke Free)

9.0 out of 10
Wonderful
(27 reviews)
  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

In-room safe, desk, blackout drapes, free WiFi

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Smoke Free)

Standard Room, 1 King Bed (Smoke Free) | In-room safe, desk, blackout drapes, free WiFi

Standard Room, 1 King Bed (Smoke Free)

7.2 out of 10
Good
(67 reviews)
  • 216 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Red Roof Inn Cleveland - Mentor/ Willoughby

Willoughby hotel with free self parking
Along with coffee/tea in a common area, this smoke-free hotel has a 24-hour front desk and a front-desk safe. Free WiFi in public areas and free self parking are also provided. Other amenities include ATM/banking services and a vending machine. Weekly housekeeping is available.
Red Roof Inn Cleveland - Mentor/ Willoughby offers 108 accommodations with laptop-compatible safes and complimentary toiletries. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Red Roof Inn Cleveland - Mentor/ Willoughby features a vending machine, coffee/tea in a common area, and a front-desk safe. Wireless Internet access is complimentary. Complimentary self parking is available on site.

Red Roof Inn Cleveland - Mentor/ Willoughby is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Built in 1980
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 3.46 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

This property does not have elevators
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Red Roof Inn Cleveland - Mentor/ Willoughby Hotel
Red Roof Inn Cleveland Hotel Willoughby East
Red Roof Inn Cleveland East - Willoughby Ohio
Red Roof Inn Willoughby Hotel Willoughby
Willoughby Red Roof Inn
Red Roof Inn Cleveland East Willoughby Hotel
Red Roof Inn Cleveland - Mentor/ Willoughby Willoughby
Red Roof Inn Cleveland - Mentor/ Willoughby Hotel Willoughby

Red Roof Inn Cleveland - Mentor/ Willoughby Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 357 out of 1017 reviews
Rating 8 - Good. 253 out of 1017 reviews
Rating 6 - Okay. 183 out of 1017 reviews
Rating 4 - Poor. 108 out of 1017 reviews
Rating 2 - Terrible. 116 out of 1017 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Don

Traveled with partner
Disliked: Amenities
Property a bit worn. Bed very comfortable.
Stayed 1 night in May 2025

6/10 Okay

Tanya

Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in May 2025

2/10 Terrible

Marie

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Smelt bad. Was dirty. Felt dirty and uncomfortable
Stayed 1 night in May 2025

4/10 Poor

Nathaniel

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
$28 fee for early check in <1hr early (travelling from 7hrs away). Bugs (alive and dead) in room. Noisy shower and fan.
Stayed 1 night in May 2025

4/10 Poor

David

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No housekeeping for a 4 day stay. Asked for addition towels only given 1 with attitude. Unkept inside and outside.
Stayed 4 nights in May 2025

8/10 Good

Haley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was a nice stay

It was a nice stay. The room was clean. I stayed in a bottom floor king room which was nice and convenient. The only issue I had was the shower curtain was very dirty which isn't a huge deal for me. Everything else was clean. It was a comfortable stay for the price it was. The heater worked like no other. It got very hot in the room so I switched to A.C and that worked very well too. I would stay here again. I did enjoy my stay very much. I appreciate the housekeeping lady. She was very nice during checkout. I am also in housekeeping so I know how much of a struggle it could be. Thank you so much housekeeping staff and Dee for the nice room.
Stayed 2 nights in May 2025

10/10 Excellent

Brian

Stayed 1 night in May 2025

10/10 Excellent

Keith

Business traveler
Liked: Cleanliness, property conditions & facilities
It was quick and efficient
Stayed 1 night in May 2025

10/10 Excellent

Charity

Traveled with family
Liked: Cleanliness, staff & service
We were very surprised at how comfortable our stay was at the Red Roof Inn... and our room was very clean and well supplied. It was very simple & had older buildings, but we (3 women) felt just fine staying there on a long road trip. Clean, kind & helpful staff, no complaints.
Stayed 1 night in May 2025

2/10 Terrible

Colton

Stayed 1 night in May 2025

6/10 Okay

Kevin

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Run down and dirty.
Stayed 2 nights in May 2025

10/10 Excellent

John

Stayed 1 night in May 2025

6/10 Okay

Scott, Upper Arlington

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

paula

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

charanjit

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Has bed bugs got bit 3 places and hasn't heel in 4days
Stayed 1 night in May 2025

6/10 Okay

Matthew

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

Oh my ache and back.

The beds were very uncomfortable after the first night my back killed me had to sleep on those things one more night worse the second night other than that the place was good. Beds were horrible. The staff was nice and gracious. The area was good. It was just the beds. If the beds were better, he would’ve gotten a better score.
Stayed 2 nights in May 2025

6/10 Okay

Beverley

It was okay, nothing great, but was okay. Accessibility room has bar for shower and bathtub but if you can not stand to shower or pull yourself up from tiling the bar was useless.
Stayed 2 nights in May 2025

2/10 Terrible

Sikina

Disliked: Cleanliness, staff & service, property conditions & facilities
Room was not clean when I arrived. Was given a free night following but due to poor communication and management ended up costing me for their mistakes. Unfamiliar with their own policies/ procedures and very unprofessional even after realizing their mistakes.
Stayed 2 nights in May 2025

10/10 Excellent

Jessica

Stayed 1 night in Apr 2025

4/10 Poor

Kristie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Time for demolition

I will say the employees were so friendly and kind. But unfortunately the place is run down. The rooms smelled very strong of mold. Im not sure it's been deep cleaned in years. Bed was so uncomfortable, pillows flat. Cieling was breaking and crumbling. The electronic key to get into the room took several times to work. We had them change it but it made no difference. We had another couple in another room and they had the same issues. They probably need to get new locks. Then to top it off there was a tip envelope. When did motels start expecting tips? They didn't even clean daily or make the bed. Would not recommend.
Stayed 2 nights in May 2025

8/10 Good

Brenda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hard floor, not carpet. Bed mattress not bad. Good service. Worker friendly. Reasonable price. Little dark inside due not enough light bright enough. Parking lots good. Little far from shopping. But nice near Highway. 😁
Stayed 2 nights in May 2025

4/10 Poor

Sharee

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
No staff. My Mom gets cold in the evenings so I asked for an extra blanket. I was told there wasn't any staff to get her one until 6 am. No hair dryer, exactly 2 towels and was cloths, but a big safe in the corner of the room . We were given a room right on the highway side so it was very noisy. I won't stay there again.
Stayed 1 night in May 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Price for a Good Room

Clean, no frills motel. Traveling with a small dog. The direct access to outside is a huge benefit. Grounds are very well kept including dog walk area. Recommend to others for a reasonably priced room and easy stop off 80.
Stayed 1 night in May 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Fantastic service and friendly check-in. Unfortunately had a broken/damaged mattress in room 127 -
Stayed 1 night in May 2025