Red Roof Inn Cleveland - Mentor/ Willoughby

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Red Roof Inn Cleveland - Mentor/ Willoughby

Exterior
Superior Room, 1 King Bed (Smoke Free) | In-room safe, desk, blackout drapes, free WiFi
Lobby
Cafe
Exterior

Reviews

7.6 out of 10

Good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Pet friendly
    Pet friendly
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
4166 State Route 306, Willoughby, OH, 44094
  • Historic Kirtland
    2 min drive
  • Chagrin River
    2 min drive
  • James Garfield National Historic Site
    5 min drive
  • Cleveland, OH (CLE-Hopkins Intl.)
    38 min drive

Room options

Deluxe Room, 2 Double Beds (Smoke Free)

  • 288 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds (Smoke Free)

  • 216 sq ft
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed, Accessible (Smoke Free)

  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed (Smoke Free)

  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Smoke Free)

  • 216 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Red Roof Inn Cleveland - Mentor/ Willoughby

Willoughby hotel with free self parking
Along with coffee/tea in a common area, this smoke-free hotel has a 24-hour front desk and a front-desk safe. Free WiFi in public areas and free self parking are also provided. Other amenities include ATM/banking services and a vending machine. Weekly housekeeping is available.
Red Roof Inn Cleveland - Mentor/ Willoughby offers 108 accommodations with laptop-compatible safes and complimentary toiletries. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Red Roof Inn Cleveland - Mentor/ Willoughby features a vending machine, coffee/tea in a common area, and a front-desk safe. Wireless Internet access is complimentary. Complimentary self parking is available on site.

Red Roof Inn Cleveland - Mentor/ Willoughby is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Built in 1980
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 3.46 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

This property does not have elevators
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Red Roof Inn Cleveland - Mentor/ Willoughby Hotel
Red Roof Inn Cleveland Hotel Willoughby East
Red Roof Inn Cleveland East - Willoughby Ohio
Red Roof Inn Willoughby Hotel Willoughby
Willoughby Red Roof Inn
Red Roof Inn Cleveland East Willoughby Hotel
Red Roof Inn Cleveland - Mentor/ Willoughby Willoughby
Red Roof Inn Cleveland - Mentor/ Willoughby Hotel Willoughby

Red Roof Inn Cleveland - Mentor/ Willoughby Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 347 out of 1002 reviews" "
Rating 8 - Good. 298 out of 1002 reviews" "
Rating 6 - Okay. 168 out of 1002 reviews" "
Rating 4 - Poor. 89 out of 1002 reviews" "
Rating 2 - Terrible. 100 out of 1002 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Alex, Winter Haven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
For the price you can’t beat it. It’s not a luxurious hotel but for the price it’s really good. Only thing that sucks is they don’t do room service until you leave. You have to ask for towels everyday basically.
Stayed 3 nights in Aug 2024

8/10 Good

Brad

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 1 night in Aug 2024

8/10 Good

anthony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Lisa

Traveled with family
Disliked: Cleanliness, amenities
The room was not overly clean & the bed was not comfortable
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Disliked: Property conditions & facilities
Hotel is shabby, worn.
Stayed 1 night in Aug 2024

8/10 Good

Paula, Conneaut

Liked: Cleanliness, staff & service, property conditions & facilities
Basic room.
Stayed 1 night in Aug 2024

4/10 Poor

Jonathan

Disliked: Staff & service
Tornado tension.
Angry clerk at counter. Power out. No communication from hotel as to weather and power status. Hotel required everyone to leave. You only found out if you went to the lobby.
Stayed 7 nights in Aug 2024

4/10 Poor

Jennifer

Liked: Room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Brent

Liked: Staff & service
Not too bad
This is a typical low cost hotel. We got in the room and 15 seconds later my wife found a bug crawling on the bathroom vanity. Never saw another. The parking lot smelled of marijuana but that is a sign of the times. I would stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Brianna

Stayed 1 night in Aug 2024

10/10 Excellent

randy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

David

Disliked: Property conditions & facilities
Disappointed
When we arrived the door was not secure.all the lights were on. The pillows and bed had been laid on. A towel had been used. We were transferred to another room that was dirty floor and bath tub. Everything had something damp and sticky. Probably fumigant for bed bugs.
Stayed 1 night in Aug 2024

2/10 Terrible

Angela

Disliked: Cleanliness, staff & service, property conditions & facilities
The room smelled terrible. The photos online did not match what we saw when we arrived. Dirty, poor maintenance, broken heater/air conditioner. All around not a good experience.
Stayed 1 night in Aug 2024

6/10 Okay

Chris

Disliked: Staff & service, room comfort
The bed was very uncomfortable. It needs to be replaced.
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight Stay
Quiet, comfortable and clean; though a little dated. Convenient to areas of interest and resaurants.
Stayed 1 night in Aug 2024

6/10 Okay

Katie

It was ok
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty room at check in
One of the rooms I had reserved had dirty sheets with a dirty sock in the, shower was not clean and there was toothpaste in the sink. All 3 of the rooms had a terrible smell and beds were so u comfortable. There is alot of interstate noise you can hear in the rooms but expected that neing so close to the interstate. Check in wasnt too bad. Probably would never stay here again though.
Stayed 1 night in Aug 2024

6/10 Okay

Xinxing

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room has a very strong smell with high humidity
Stayed 1 night in Aug 2024

2/10 Terrible

Logan

Stayed 2 nights in Aug 2024

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good choice and a last minute decision to stay ther e due to the power was out at my home as a result of a powerful storm that rolled through the area.
Stayed 1 night in Aug 2024

2/10 Terrible

Fredrick

Stayed 1 night in Aug 2024

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, friendly staff and cozy room. Perfecto!!
Stayed 1 night in Aug 2024