Along with coffee/tea in a common area, this smoke-free hotel has a 24-hour front desk and a front-desk safe. Free WiFi in public areas and free self parking are also provided. Other amenities include ATM/banking services and a vending machine. Weekly housekeeping is available.
Red Roof Inn Cleveland - Mentor/ Willoughby offers 108 accommodations with laptop-compatible safes and complimentary toiletries. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.
Red Roof Inn Cleveland - Mentor/ Willoughby features a vending machine, coffee/tea in a common area, and a front-desk safe. Wireless Internet access is complimentary. Complimentary self parking is available on site.
Red Roof Inn Cleveland - Mentor/ Willoughby is a smoke-free property.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Wheelchair-accessible parking and van parking available
Food and drink
Coffee and tea in common areas
Conveniences
24-hour front desk
ATM
Safe at front desk
Vending machine
Guest services
Change of bedsheets (on request)
Change of towels on request
Housekeeping (weekly)
Outdoors
Outdoor furniture
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Check-in start time: 1:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival
This property allows guests 18 or over to check in with valid military ID.
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
In-room safe fee: USD 3.46 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.
We should mention
This property does not have elevators
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Red Roof Inn Cleveland - Mentor/ Willoughby Hotel
Red Roof Inn Cleveland Hotel Willoughby East
Red Roof Inn Cleveland East - Willoughby Ohio
Red Roof Inn Willoughby Hotel Willoughby
Willoughby Red Roof Inn
Red Roof Inn Cleveland East Willoughby Hotel
Red Roof Inn Cleveland - Mentor/ Willoughby Willoughby
Red Roof Inn Cleveland - Mentor/ Willoughby Hotel Willoughby
Red Roof Inn Cleveland - Mentor/ Willoughby Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
For the price you can’t beat it. It’s not a luxurious hotel but for the price it’s really good. Only thing that sucks is they don’t do room service until you leave. You have to ask for towels everyday basically.
Angry clerk at counter.
Power out. No communication from hotel as to weather and power status. Hotel required everyone to leave. You only found out if you went to the lobby.
Jonathan
Stayed 7 nights in Aug 2024
4/10 Poor
Jennifer
Aug 16, 2024
Liked: Room comfort
Disliked: Staff & service
Jennifer
Stayed 1 night in Aug 2024
6/10 Okay
Brent
Aug 16, 2024
Liked: Staff & service
Not too bad
This is a typical low cost hotel. We got in the room and 15 seconds later my wife found a bug crawling on the bathroom vanity. Never saw another. The parking lot smelled of marijuana but that is a sign of the times. I would stay here again.
When we arrived the door was not secure.all the lights were on. The pillows and bed had been laid on. A towel had been used.
We were transferred to another room that was dirty floor and bath tub. Everything had something damp and sticky. Probably fumigant for bed bugs.
The room smelled terrible. The photos online did not match what we saw when we arrived. Dirty, poor maintenance, broken heater/air conditioner. All around not a good experience.
Angela
Stayed 1 night in Aug 2024
6/10 Okay
Chris
Aug 13, 2024
Disliked: Staff & service, room comfort
The bed was very uncomfortable. It needs to be replaced.
One of the rooms I had reserved had dirty sheets with a dirty sock in the, shower was not clean and there was toothpaste in the sink. All 3 of the rooms had a terrible smell and beds were so u comfortable. There is alot of interstate noise you can hear in the rooms but expected that neing so close to the interstate. Check in wasnt too bad. Probably would never stay here again though.
Verified traveler
Stayed 1 night in Aug 2024
6/10 Okay
Xinxing
Traveled with family and small children
Aug 11, 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room has a very strong smell with high humidity
It was a good choice and a last minute decision to stay ther e due to the power was out at my home as a result of a powerful storm that rolled through the area.