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Red Roof Inn Cleveland - Mentor/ Willoughby

2.0 star property

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Photo gallery for Red Roof Inn Cleveland - Mentor/ Willoughby

Exterior
Exterior
Lobby
Superior Room, 1 King Bed (Smoke Free) | Safe
Standard Room, 2 Double Beds (Smoke Free) | In-room safe, desk, blackout drapes, free WiFi

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
4166 State Route 306, Willoughby, OH, 44094
  • Historic Kirtland
    ‪2 min drive‬
  • Lake Metroparks Farmpark
    ‪12 min drive‬
  • The Holden Arboretum
    ‪18 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪46 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds (Smoke Free)

Deluxe Room, 2 Double Beds (Smoke Free) | In-room safe, desk, blackout drapes, free WiFi

Deluxe Room, 2 Double Beds (Smoke Free)

  • 288 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds (Smoke Free)

Standard Room, 2 Double Beds (Smoke Free) | In-room safe, desk, blackout drapes, free WiFi

Standard Room, 2 Double Beds (Smoke Free)

  • 216 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Accessible (Smoke Free)

In-room safe, desk, blackout drapes, free WiFi

Superior Room, 1 King Bed, Accessible (Smoke Free)

  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Smoke Free)

Superior Room, 1 King Bed (Smoke Free) | In-room safe, desk, blackout drapes, free WiFi

Superior Room, 1 King Bed (Smoke Free)

  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

In-room safe, desk, blackout drapes, free WiFi

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Smoke Free)

Standard Room, 1 King Bed (Smoke Free) | In-room safe, desk, blackout drapes, free WiFi

Standard Room, 1 King Bed (Smoke Free)

  • 216 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Super 8 by Wyndham Mentor/Cleveland Area

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
3.6 out of 5, Good, (888)
$86 nightly
The price is $86 total
includes taxes & fees
Super 8 by Wyndham Mentor/Cleveland Area

About this property

Red Roof Inn Cleveland - Mentor/ Willoughby

Willoughby hotel with free self parking
Along with coffee/tea in a common area, this smoke-free hotel has a 24-hour front desk and a front-desk safe. Free WiFi in public areas and free self parking are also provided. Other amenities include ATM/banking services and a vending machine. Weekly housekeeping is available.
Red Roof Inn Cleveland - Mentor/ Willoughby offers 108 accommodations with laptop-compatible safes and complimentary toiletries. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Red Roof Inn Cleveland - Mentor/ Willoughby features a vending machine, coffee/tea in a common area, and a front-desk safe. Wireless Internet access is complimentary. Complimentary self parking is available on site.

Red Roof Inn Cleveland - Mentor/ Willoughby is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Built in 1980
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 3.46 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

This property does not have elevators
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Red Roof Inn Cleveland - Mentor/ Willoughby Hotel
Red Roof Inn Cleveland Hotel Willoughby East
Red Roof Inn Cleveland East - Willoughby Ohio
Red Roof Inn Willoughby Hotel Willoughby
Willoughby Red Roof Inn
Red Roof Inn Cleveland East Willoughby Hotel
Red Roof Inn Cleveland - Mentor/ Willoughby Willoughby
Red Roof Inn Cleveland - Mentor/ Willoughby Hotel Willoughby

Red Roof Inn Cleveland - Mentor/ Willoughby Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 349 out of 1006 reviews
Rating 8 - Good. 270 out of 1006 reviews
Rating 6 - Okay. 174 out of 1006 reviews
Rating 4 - Poor. 103 out of 1006 reviews
Rating 2 - Terrible. 110 out of 1006 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rusty

Liked: Cleanliness, staff & service, property conditions & facilities
All in all, a good experience.
Stayed 2 nights in Feb 2025

10/10 Excellent

Raul

Liked: Cleanliness
Stayed 2 nights in Mar 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Home away from home. Comfortable clean rooms. Excellent rooms for the price.
Stayed 1 night in Mar 2025

8/10 Good

Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to where i was visting. Also close to highway.
Stayed 3 nights in Feb 2025

8/10 Good

Tammy C, New Berlin

Traveled with partner
Liked: Cleanliness, staff & service
Our room was pretty quiet (surprising given that it was on the side facing I-90), clean and comfortable, if quite a bit worn around the edges. The hotel is minutes from downtown Willoughby and Mentor and close to restaurants and malls. Our stay was very comfortable. We had to pay extra for a room with a coffee maker, and then the hotel ran out of coffee…but only briefly…and that is our only real complaint.
Stayed 4 nights in Feb 2025

10/10 Excellent

jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

I enjoyed my stay, the room was clean, fully stocked and easy to check into, I was very satisfied with my stay, it did take a while for the water to get hot, but maybe because my friend she didn't turn on the right one immediately? Hmm not sure she was navigating it
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveler

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Minimal comforts

I was surprised to discover NO amenitites (no microwave, no refrigerator, no coffee, no shampoo/lotion). I went to the office and was told I didn't ask for those in my room. I guess I should have studied the fine print more. The room was clean, but needed a lot of improvements (peeling wallpaper, cracked light switch, water damage around tub) and the bed was comfortable.
Stayed 1 night in Feb 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Jan 2025

6/10 Okay

Nancy

Liked: Room comfort

Good budget friendly accommodation

Good location and accommodations were good for the budget price. Their coffee at the office area was really good. We would stay here again when visiting this area.
Stayed 1 night in Feb 2025

10/10 Excellent

william

Stayed 1 night in Feb 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value
Stayed 1 night in Feb 2025

2/10 Terrible

Kristina

Disliked: Cleanliness, property conditions & facilities, room comfort

It was so smelly

The smell was putrid. 100% cigarette smell even tho it’s no smoking. The toilet was definitely not cleaned. Paid for 2 days unfortunately can’t get a refund and we didn’t even stay 1 night. Learned our lesson
Stayed 2 nights in Feb 2025

6/10 Okay

Kristine

Traveled with family
Disliked: Amenities, property conditions & facilities
This was an affordable place to sleep. The beds were clean and comfortable. The towels were clean. The refrigerator was clean. No smells or bugs. The rest of the room was dingy. There were two spots on the floor by the bathroom that could not be wiped up. The ceiling had a crack from the door to the back wall that was shoddily patched. The light fixture switches needed cleaning. But if you only need a place to sleep, it’s enough.
Stayed 1 night in Feb 2025

8/10 Good

Nathan

Traveled with family
Liked: Property conditions & facilities
It was a good clean motel. Great for a night sleeping as a break from a road trip.
Stayed 1 night in Feb 2025

4/10 Poor

Anthony

Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

2/10 Terrible

Malik

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

2/10 Terrible

Terrance

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Racist front desk employee. Went into my room for no reason
Stayed 3 nights in Feb 2025

10/10 Excellent

Paul

Stayed 1 night in Feb 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Freeman

Stayed 1 night in Jan 2025

6/10 Okay

Marygail

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Unfortunately, the entire room was kind of gross. The floors were not vacuumed. The room kind of smelled weird and the floor of the tub was black.. The toilet was also loose from the wall so every time you sat down, it would make a ka-chunk.
Stayed 1 night in Jan 2025

4/10 Poor

Dani

Disliked: Staff & service, amenities
Im from Canada, visiting relatives in willoughby. I left my phone charger in the room. I called back the next day, it was turned in. Great! I drove back to the hotel to retrieve it. Put it in my back, continued on to Cleveland. Went to charge my phone in Cleveland, noticed my charging cord had been switched out out! My cord was 8' long & fabric. This was 2' long & rubber/plastic. Called hotel again, said i would have to call back the next day & speak to "Ken". The onous was assumed to me for phone calls & driving all over the city/state. No offer to look after it for me. Will also be filing complaint with Red Roof head office
Stayed 1 night in Jan 2025

10/10 Excellent

Beau

Stayed 1 night in Nov 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025