Red Roof Inn Cleveland - Mentor/ Willoughby

2.0 star property

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Photo gallery for Red Roof Inn Cleveland - Mentor/ Willoughby

Exterior
Exterior
Lobby
Cafe
Standard Room, 2 Double Beds (Smoke Free) | In-room safe, desk, blackout drapes, free WiFi

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
4166 State Route 306, Willoughby, OH, 44094
  • Historic Kirtland
    ‪2 min drive‬
  • Lake Metroparks Farmpark
    ‪12 min drive‬
  • The Holden Arboretum
    ‪18 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪46 min drive‬

Room options

Deluxe Room, 2 Double Beds (Smoke Free)

  • 288 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds (Smoke Free)

7.2 out of 10
Good
(48 reviews)
  • 216 sq ft
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed, Accessible (Smoke Free)

  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed (Smoke Free)

9.0 out of 10
Wonderful
(23 reviews)
  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Smoke Free)

7.6 out of 10
Good
(53 reviews)
  • 216 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Red Roof Inn Cleveland - Mentor/ Willoughby

Willoughby hotel with free self parking
Along with coffee/tea in a common area, this smoke-free hotel has a 24-hour front desk and a front-desk safe. Free WiFi in public areas and free self parking are also provided. Other amenities include ATM/banking services and a vending machine. Weekly housekeeping is available.
Red Roof Inn Cleveland - Mentor/ Willoughby offers 108 accommodations with laptop-compatible safes and complimentary toiletries. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Red Roof Inn Cleveland - Mentor/ Willoughby features a vending machine, coffee/tea in a common area, and a front-desk safe. Wireless Internet access is complimentary. Complimentary self parking is available on site.

Red Roof Inn Cleveland - Mentor/ Willoughby is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Built in 1980
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 3.46 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

This property does not have elevators
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Red Roof Inn Cleveland - Mentor/ Willoughby Hotel
Red Roof Inn Cleveland Hotel Willoughby East
Red Roof Inn Cleveland East - Willoughby Ohio
Red Roof Inn Willoughby Hotel Willoughby
Willoughby Red Roof Inn
Red Roof Inn Cleveland East Willoughby Hotel
Red Roof Inn Cleveland - Mentor/ Willoughby Willoughby
Red Roof Inn Cleveland - Mentor/ Willoughby Hotel Willoughby

Red Roof Inn Cleveland - Mentor/ Willoughby Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 348 out of 1005 reviews
Rating 8 - Good. 262 out of 1005 reviews
Rating 6 - Okay. 177 out of 1005 reviews
Rating 4 - Poor. 103 out of 1005 reviews
Rating 2 - Terrible. 115 out of 1005 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Leslie G

Traveled with family
Liked: Property conditions & facilities
Glad we stayed there
Stayed 1 night in Mar 2025

8/10 Good

Anthony

Stayed 1 night in Mar 2025

2/10 Terrible

Jay

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a good place. Avoid
Stayed 1 night in Mar 2025

10/10 Excellent

Kimberlie

Liked: Cleanliness, staff & service, property conditions & facilities
Great accommodations
Stayed 1 night in Mar 2025

6/10 Okay

Joann

Liked: Staff & service
Disliked: Property conditions & facilities
My original rooms door had faulty latches, had I not informed the front desk, I may not have been able to get back into my room. They switched my rooms without hesitation and accommodated my needs.
Stayed 1 night in Mar 2025

10/10 Excellent

Cierra

Liked: Cleanliness, amenities
Cool for a night
Stayed 1 night in Mar 2025

2/10 Terrible

Tamara

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The area of the property was was not a good location. Felt very unsafe. Only stayed one night book another hotel in another area.
Stayed 5 nights in Mar 2025

6/10 Okay

Martin

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Bathroom was Dirty. Trash not removed.

Stayed 3 nights in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed at this Red Roof several times. Very comfortable beds and the price is great
Stayed 1 night in Mar 2025

8/10 Good

Mary, willoughby

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful friendly staff & good price
Stayed 3 nights in Mar 2025

2/10 Terrible

Alexander

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Dirty & smelly old motel - AVOID

Filthy! Strong mildew smell in rooms, moved to slightly better one. Live tick crawling on dresser. Floors sticky...cleaned a spot with a paper towel & it turned black from grime. Front desk staff overworked & tired. Bed ok but thin blanket. Horrible experience. Avoid.
Stayed 1 night in Mar 2025

6/10 Okay

Yesenia Germania Ventura

Traveled with family
Liked: Staff & service
No microwave, no fridge in the room
Stayed 4 nights in Mar 2025

10/10 Excellent

Lori

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The woman at the front desk was so helpful and kind.
Stayed 1 night in Mar 2025

10/10 Excellent

Quasheen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Mar 2025

2/10 Terrible

Marilyn

Disliked: Cleanliness, property conditions & facilities
It was so bad we walked in and right back out and went to another hotel.
Stayed 3 nights in Mar 2025

10/10 Excellent

William

Stayed 7 nights in Mar 2025

6/10 Okay

Kimmy

Liked: Staff & service
.
Stayed 6 nights in Mar 2025

10/10 Excellent

Cory

Stayed 1 night in Feb 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Budget-minded Stay!

Very clean and tidy and quiet (other than a yippy dog), but door locks need maintenance for cold weather--we got locked out and had to call in maintenance for a 30-minute delay returning to our room one night. Staff was friendly and apologetic.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Janet

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a resort. Dosen’t Try To Be.

Good for a quick overnight while moving. Not a resort. Doesn’t try to be. Just quick, clean, reasonably comfortable, safe, accommodations. A good place to sleep and shower.
Stayed 1 night in Feb 2025

10/10 Excellent

Rusty

Liked: Cleanliness, staff & service, property conditions & facilities
All in all, a good experience.
Stayed 2 nights in Feb 2025

10/10 Excellent

Raul

Liked: Cleanliness
Stayed 2 nights in Mar 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Home away from home. Comfortable clean rooms. Excellent rooms for the price.
Stayed 1 night in Mar 2025

8/10 Good

Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to where i was visting. Also close to highway.
Stayed 3 nights in Feb 2025