Quality Inn & Suites Oakwood Village - Cleveland South

2.5 star property

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Photo gallery for Quality Inn & Suites Oakwood Village - Cleveland South

In-room safe, desk, soundproofing, free WiFi
Exterior
Lobby
Free buffet breakfast
Lobby

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Breakfast included

Explore the area

Map
23303 Oakwood Commons Dr, Oakwood Village, OH, 44146
  • MGM Northfield Park
    ‪5 min drive‬
  • Thistledown Racetrack
    ‪8 min drive‬
  • Cleveland Clinic
    ‪22 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪26 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Quality Inn & Suites Oakwood Village - Cleveland South

Oakwood Village hotel close to MGM Northfield Park
Along with an indoor pool, this hotel has a snack bar/deli and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-in are onsite.
Quality Inn & Suites Oakwood Village - Cleveland South offers 60 accommodations with safes and complimentary newspapers. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Televisions come with cable channels. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
The hotel offers a snack bar/deli. A complimentary breakfast is offered. Wired and wireless Internet access is complimentary. A business center is on site. This business-friendly hotel also offers an indoor pool, laundry facilities, and express check-in. Onsite self parking is complimentary.

Quality Inn & Suites Oakwood Village - Cleveland South has designated areas for smoking.

Guests are offered a complimentary buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Snack bar/deli

Things to do

  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Holiday Inn Express Hotel Oakwood Village
Holiday Inn Express Oakwood Village
Oakwood Village Holiday Inn Express
Holiday Inn Express Cleveland Oakwood Village Ohio
Holiday Inn Oakwood Village
Oakwood Village Holiday Inn
Quality Inn Oakwood Village
Quality Oakwood Village
Quality Inn Suites
Quality Inn & Suites Oakwood Village - Cleveland South Hotel

Quality Inn & Suites Oakwood Village - Cleveland South Reviews

Reviews

6.6
Rating 10 - Excellent. 155 out of 676 reviews
Rating 8 - Good. 178 out of 676 reviews
Rating 6 - Okay. 123 out of 676 reviews
Rating 4 - Poor. 103 out of 676 reviews
Rating 2 - Terrible. 117 out of 676 reviews

6.6/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dariangely

Stayed 1 night in Dec 2024

2/10 Terrible

Tekea

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Filthy Filthy Filthy
This place was very dirty. It needs a serious makeover. The staff dont care about their customers. We had to go to the lobby every time we needed to heat our takeout food because the microwave in the room doesn't work. We notified the front desk emoloyee and his reply was yes it does. They didnt even bother to check. We stayed 4 nights we didn't get any housekeeping service. Sheets smelled like they were never washed or changed from previous people that stayed there. Carpet old and dirty and smelly. Toilet wobbly. Bathroom floor sticky and filthy.. We were afraid to eat at their complimentary breakfast buffet . Very unsanitary. Front desk employee always sleeping during the night. He didn't even hear us come in and out of the building a couple of times. I dont understand how they are operating this way. Just very unprofessional. I don't usually leave reviews but im just appalled. I'm having a hard time uploading pictures with my review.
Stayed 4 nights in Dec 2024

10/10 Excellent

Aws

Stayed 1 night in Sep 2024

6/10 Okay

Portia

Stayed 1 night in Dec 2024

4/10 Poor

Chantal

Stayed 1 night in Dec 2024

2/10 Terrible

Denise

Traveled with family and small children
This hotel had roaches
Stayed 3 nights in Dec 2024

4/10 Poor

Dante

Stayed 1 night in Nov 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not the best location
Room was ok.The floors were filthy, the furniture was dirty, the shower had no curtian. The light in the shower over the sink flickered. People were in and out of hotel rooms all night. Beds were clean.
Stayed 1 night in Nov 2024

6/10 Okay

robert

Stayed 1 night in Nov 2024

6/10 Okay

KAY

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
The hitel had lots of patch work and not beat. Pipes leaking in bathroom wall
Stayed 1 night in Nov 2024

10/10 Excellent

Doris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. I like the smoking rooms
Stayed 1 night in Nov 2024

4/10 Poor

Rakiba

Disliked: Staff & service, property conditions & facilities
Average
Stayed 1 night in Nov 2024

10/10 Excellent

Yauna

Traveled with family
Liked: Cleanliness
Comfort level is great!
Stayed 1 night in Nov 2024

6/10 Okay

Timothy

Stayed 2 nights in Oct 2024

4/10 Poor

kevin

Stayed 1 night in Oct 2024

6/10 Okay

Joe

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Concerning
As we entered the establishment. Service was good, but the decorative sheets on top had burns from cigarettes when it wasn't a smoking room. Bathroom door was hollow core door that was ruined by other visitors hanging their wet towels. There was dirt sealed in the tile. The faucet fixture in the tub was not installed correctly and water could have gotten behind and caused water damage. So we stayed but the issues in the room were as the title expressed and was concerning.
Stayed 1 night in Oct 2024

6/10 Okay

Crystal

Stayed 1 night in Oct 2024

4/10 Poor

KIMBERELY

Stayed 2 nights in Oct 2024

8/10 Good

CHRIS, elyria

Stayed 1 night in Sep 2024

4/10 Poor

Karen

Traveled with partner
Disliked: Amenities, property conditions & facilities
Lobby and evening staff were welcoming. 2nd floor reeked of smoke, drain in on shower not in place and there was a large metal spike protruding from drain that could have pierced your foot, elevator inspection expired 2 years ago, stains on floor. Mirror in bathroom broken. Breakfast was hot.
Stayed 1 night in Oct 2024

8/10 Good

Felicia

Liked: Cleanliness, staff & service, room comfort
The Best Bed !
Stayed 1 night in Sep 2024

8/10 Good

Cornelius

Liked: Cleanliness, staff & service
Great place to stay
Stayed 2 nights in Sep 2024

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, property conditions & facilities
Such a great place to stay
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024