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Metropolitan at The 9, Autograph Collection

4.0 star property

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Photo gallery for Metropolitan at The 9, Autograph Collection

American cuisine
2 bars/lounges, rooftop bar, cocktail bar
Rooftop terrace
Property amenity
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Pet friendly
  • Breakfast available
  • Laundry

Explore the area

Map
2017 E 9th St, Cleveland, OH, 44115
  • Progressive Field
    ‪4 min walk‬
  • Rocket Mortgage FieldHouse
    ‪4 min walk‬
  • East 4th Street
    ‪5 min walk‬
  • Cleveland, OH (BKL-Burke Lakefront)
    ‪5 min drive‬

Room options

View all photos for Room, Multiple Beds

Room, Multiple Beds | In-room safe, iron/ironing board, free cribs/infant beds

Room, Multiple Beds

  • 387 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

In-room safe, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, City View (Mobility/Hearing Access, Roll-in Shwr)

In-room safe, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds, Non Smoking, City View (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking, City View (Mobility Accessible, Roll-in Shower)

In-room safe, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds, Non Smoking, City View (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking

  • 387 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

In-room safe, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, City View

  • 400 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, City View (Mobility/Hearing Access, Roll-in Shwr)

In-room safe, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking, City View (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, City View

Suite, Multiple Beds, City View | In-room safe, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds, City View

  • 624 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, City View (Mobility Accessible, Roll-in Shower)

In-room safe, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking, City View (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, City View

Suite, 1 King Bed with Sofa bed, City View | In-room safe, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, City View

  • 624 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed | In-room safe, iron/ironing board, free cribs/infant beds

Junior Suite, 1 Queen Bed

  • 624 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Metropolitan at The 9, Autograph Collection

4-star hotel in Downtown Cleveland
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a 24-hour health club. WiFi in public areas is free. Other amenities include a rooftop terrace, valet parking, and a business center. Change of towels is available on request.
Metropolitan at The 9, Autograph Collection offers 156 air-conditioned accommodations with iPod docking stations and safes. Accommodations offer separate sitting areas. 55-inch LED televisions come with premium cable channels.

Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. This Cleveland hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour health club.
The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Business-related amenities at this 4-star property consist of a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 14000 square feet (1260 square meters) include conference space. This boutique hotel also offers a 24-hour health club, a rooftop terrace, and gift shops/newsstands. Parking is available onsite for a surcharge.

Metropolitan at The 9, Autograph Collection is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 1:00 PM.
Ledgers - This bar specializes in American cuisine.
Azure - This rooftop bar specializes in American cuisine. Guests can enjoy alfresco dining (weather permitting). Open daily.
Adega - This restaurant specializes in Mediterranean cuisine and serves brunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Vault - This cocktail bar serves dinner only. Open select days.
Alex Theater - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 42 per day; includes in/out privileges)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends; USD 8 to 40 for adults and USD 8 to 40 for children
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Adega
  • Alex Theater
  • Azure
  • Ledgers
  • Vault

Things to do

  • 24-hour health club

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • Grocery/convenience store

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 14,000 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 13 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels
  • iPod dock

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay, plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8.00 to 40.00 for adults, and USD 8.00 to 40.00 for children
  • Valet parking fee: USD 42.00 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Metropolitan at The 9, Autograph Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 573 out of 804 reviews
Rating 8 - Good. 126 out of 804 reviews
Rating 6 - Okay. 60 out of 804 reviews
Rating 4 - Poor. 22 out of 804 reviews
Rating 2 - Terrible. 23 out of 804 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Bryant

Stayed 1 night in Nov 2024

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and absolutely beautiful! Will be back soon
Stayed 1 night in Nov 2024

10/10 Excellent

melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Amanda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I thought I had booked a junior suite with a sofa bed but there was no sofa bed when I arrived. I called down and they immediately upgraded me to a much larger suite. Staff was friendly, Centro was excellent, and it was a convenient location, close to all of our events.
Stayed 2 nights in Oct 2024

10/10 Excellent

Brandon

Stayed 1 night in Oct 2024

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel for a special event
Stayed 1 night in Oct 2024

10/10 Excellent

veronique

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience will come again
Stayed 1 night in Sep 2024

10/10 Excellent

Edgar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and excellent location! Love it!
Stayed 1 night in Sep 2024

10/10 Excellent

Michelle

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to HOB, friends met us, easy parking
Stayed 1 night in Sep 2024

10/10 Excellent

Krista

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel is excellent. Highly recommend. Valet service was super convenient as well.
Stayed 2 nights in Aug 2024

10/10 Excellent

Leona, Youngstown

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Plenty of food options. Staff was excellent and location awesome
Stayed 1 night in Sep 2024

10/10 Excellent

Ashna, Mount hope

Stayed 1 night in Sep 2024

10/10 Excellent

joseph

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Lohing L

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice spot but wasnt easy to find out what food options are open during the day or night. Kim is fantastic, so nice and helpful. It was a great stay
Stayed 2 nights in Sep 2024

10/10 Excellent

Darrah

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay in a beautiful hotel. Beds are super comfy!
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Property conditions & facilities, room comfort
Very nice hotel close to the stadium. Was a bit pricey that weekend
Stayed 1 night in Aug 2024

8/10 Good

Dan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2024

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

2/10 Terrible

Devon, Shoreline

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is dirty and understaffed. Our rooms were filthy and the bedding was stained. When you needed to reach the front desk or room service no one would answer the phone, or if they did they would put you on hold for 15 minutes and forget about you. Definitely not worth the price by any means.
Stayed 4 nights in Jul 2024

4/10 Poor

Natalie

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The rooms are very small and they don’t give you enough towels. We didn’t even have a towel to step out of the shower on. Also, for the price of this hotel, our view was just staring at another building. They did not even give us the option to upgrade to a better view, which they could have easily sold us on. The Vault and the rooftop are great but I wouldn’t spend the money to stay here again. The rooms at the Crown Plaza and The Hyatt are much nicer.
Stayed 1 night in Jul 2024

10/10 Excellent

Cayden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly, professional, and helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

Jens

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice large room, but pricy
The rooms suites were quite modern and large however they also seem quite pricey for the level of quality
Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

chris

Stayed 1 night in Jul 2024