InterContinental Suites Hotel Cleveland, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for InterContinental Suites Hotel Cleveland, an IHG Hotel

Exterior
Point of interest
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Terrace/patio
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Gym
  • Air conditioning
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
8800 Euclid Ave, Cleveland, OH, 44106
  • Cleveland Clinic
    7 min walk
  • Severance Hall
    19 min walk
  • University Hospitals of Cleveland
    19 min walk
  • Cleveland, OH (BKL-Burke Lakefront)
    12 min drive

Room options

Junior Suite, 1 King Bed (Allergen Treated)

  • 464 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 464 sq ft
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 464 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Double Beds (Allergen Treated)

  • 464 sq ft
  • Sleeps 4
  • 2 Double Beds

Classic Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Classic Room

  • 350 sq ft
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

Suite, 1 Bedroom (Dining)

  • 464 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 1 Bedroom (Dining)

  • 464 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Accessible (Mobility, Accessible Tub)

  • 464 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, Accessible (Mobility,Access Tub,Allergen Treated)

  • 464 sq ft
  • Sleeps 5
  • 1 Twin Bed

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About this property

InterContinental Suites Hotel Cleveland, an IHG Hotel

4-star hotel in Fairfax
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and a business center.
InterContinental Suites Hotel Cleveland, an IHG Hotel offers 162 accommodations with safes and coffee/tea makers. Smart televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and a meeting room.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 1222 square feet (114 square meters) include conference space. This business-friendly hotel also offers a fitness center, a terrace, and multilingual staff. Parking is available onsite for a surcharge.

InterContinental Suites Hotel Cleveland, an IHG Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
C2 Restaurant and Lounge - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 19 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 5 to 17 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • C2 Restaurant and Lounge

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,222 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 8 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Pay movies
  • Smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 5 to 17 per person
  • Valet parking fee: USD 19 per day (in/out privileges)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cleveland InterContinental Suites
Cleveland InterContinental Suites Hotel
Cleveland Suites
Hotel InterContinental Suites Cleveland
InterContinental Cleveland Suites
InterContinental Suites
InterContinental Suites Cleveland
InterContinental Suites Hotel
InterContinental Suites Hotel Cleveland
Suites Hotel Cleveland
InterContinental Suites Hotel Cleveland Ohio
Intercontinental Cleveland
Intercontinental Hotel Cleveland

InterContinental Suites Hotel Cleveland, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 614 out of 1073 reviews" "
Rating 8 - Good. 285 out of 1073 reviews" "
Rating 6 - Okay. 99 out of 1073 reviews" "
Rating 4 - Poor. 45 out of 1073 reviews" "
Rating 2 - Terrible. 30 out of 1073 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Deborah

Stayed 1 night in Aug 2024

10/10 Excellent

Balaji, Irvine

Liked: Cleanliness, staff & service, property conditions & facilities
1. Great property, very friendly staff. Kevin at Valet is particular such a warm and affectionate person. 2. It might not be clear from the description, but they do not have parking onsite, but they have 24hrs valet service ($25). The other option is to self park a block away. 3. Since this property is near the hospital area, expect ambulances and siren sounds once a while.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic convenient location for treatment at Cleveland Clinic. Park and walk or take the daily shuttle.
Stayed 3 nights in Aug 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Ramona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Aug 2024

6/10 Okay

Barbara

Business traveler
Liked: Staff & service
This property feels dated and would benefit from some upgrades. I can't remember the last time I was in a hotel room without a USB port. The breakfast option was mediocre but at least they had complimentary coffee. The suites were a nice size.
Stayed 4 nights in Aug 2024

6/10 Okay

Alan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Paid 48$ for 2 breakfast buffets, waitress never talked to us after we were seated. Never got coffee that was ordered and the buffet was mostly empty. Could not find the waitress as we had somewhere to be so we got up to leave since we couldn’t find her and she appeared out of nowhere hollering for our room number rudely. Worst $50 breakfast ever. One of the elevators didn’t work a couple times and the staff didn’t seem to care.
Stayed 2 nights in Aug 2024

6/10 Okay

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was great, check in was a mess bc of how expedia sent over the booking.
Stayed 1 night in Aug 2024

10/10 Excellent

Hiram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Darnay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Greg

Traveled with family
Liked: Cleanliness, staff & service
Disappointed and frustrated
The staff was very friendly. I had a dispute with my bill that the front desk couldn't answer. I called the corporate office and they were unable to help with answering my question. They were very unapologetic and unwilling to offer any assistance.
Stayed 2 nights in Aug 2024

8/10 Good

Richard Sharp Smith, Triangle

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issue: restaurant options limited
Stayed 1 night in Aug 2024

10/10 Excellent

Kane

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and the room was clean
Stayed 2 nights in Aug 2024

10/10 Excellent

Nick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Just far from a lot of things to do. Very good service and staff! Would stay again if in the area.
Stayed 3 nights in Aug 2024

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Besides the cleanliness of the hotel and room; it was the friendly and courteous staff that stood out. I definitely will staying with them again when I am back in town.
Stayed 1 night in Aug 2024

8/10 Good

Anindito

Stayed 5 nights in Jul 2024

6/10 Okay

Mr. Barry

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found the overall staff for the hotel to be pleasant. I asked for a map for the Cleveland downtown area and was surprised when there wasn't any. Only a map for the Clinic was available. Food at the restaurant was delicious and our waitress whom we had for two nights was so friendly and efficient! The room was great and very quiet for sleeping. The bed was comfortable but I personally don't care for feather pillows--too soft. The couch had a stain on one cushion that looked like someone urinated on it. Otherwise, everything else was clean. Overall, very happy with the hotel and staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Service, property, and staff were great. Surrounding area was terrible and unsafe!
Stayed 2 nights in Jul 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Shirley

Nice people
Stayed 2 nights in Jul 2024

10/10 Excellent

Austyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Sheron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service. Front desk and valet staff were friendly. Late night water delivery to the room was very convenient. You were able to request items via text message. No need to call down to the feont desk.
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024