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Extended Stay America Premier Suites - Cleveland - Independence

2.5 star property

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Photo gallery for Extended Stay America Premier Suites - Cleveland - Independence

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Exterior
Lobby
Family Studio, 1 King Bed, Non Smoking, Kitchenette | 1 bedroom, premium bedding, pillowtop beds, desk
Free daily on-the-go breakfast

Reviews

7.4 out of 10
Good

Popular amenities

  • Kitchen
  • Gym
  • Breakfast included
  • Pet friendly
  • 24/7 front desk
  • Laundry

Explore the area

Map
6025 Jefferson Dr, Independence, OH, 44131
  • Topgolf
    ‪1 min drive‬
  • Cleveland Metroparks Zoo
    ‪8 min drive‬
  • Progressive Field
    ‪11 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪15 min drive‬

Room options

View all photos for Deluxe Studio, Multiple Beds, Non Smoking, Kitchenette

1 bedroom, premium bedding, pillowtop beds, desk

Deluxe Studio, Multiple Beds, Non Smoking, Kitchenette

8.2 out of 10
Very good
(27 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Kitchenette

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Kitchenette | 1 bedroom, premium bedding, pillowtop beds, desk

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Kitchenette

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Studio, Multiple Beds, Non Smoking, Kitchenette

1 bedroom, premium bedding, pillowtop beds, desk

Family Studio, Multiple Beds, Non Smoking, Kitchenette

9.0 out of 10
Wonderful
(27 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Studio, 1 King Bed, Non Smoking, Kitchenette

Family Studio, 1 King Bed, Non Smoking, Kitchenette | 1 bedroom, premium bedding, pillowtop beds, desk

Family Studio, 1 King Bed, Non Smoking, Kitchenette

8.6 out of 10
Excellent
(61 reviews)
  • Sleeps 2
  • 1 King Bed

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The price is $222 total
includes taxes & fees
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About this property

Extended Stay America Premier Suites - Cleveland - Independence

Independence hotel with in-room kitchenettes
Along with a 24-hour fitness center, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a TV in a common area, a front-desk safe, and a vending machine are onsite. Housekeeping is available once per stay.
Extended Stay America Premier Suites - Cleveland - Independence offers 127 accommodations with irons/ironing boards and blackout drapes/curtains. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Kitchenettes offer full-sized refrigerators/freezers and microwaves.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered once per stay and hair dryers can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a 24-hour fitness center.
Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and laundry facilities. Complimentary self parking is available on site.

Extended Stay America Premier Suites - Cleveland - Independence is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (once per stay)

Business services

  • Meeting rooms

Accessibility

  • No elevator

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Double-glazed windows
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Living room
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per day (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The photos in this description reflect the brand standard and are provided for illustrative purposes only
A car is recommended for transportation to and from this property

Property is also known as

Hyatt Place Hotel Independence
Hyatt Place Independence
Hyatt Independence
Hyatt Place Cleveland/Independence Hotel Independence
Hyatt Place Cleveland/Independence Ohio
Hyatt Place Independence Hotel
Hyatt Place Independence
Extended Stay America Premier Suites Cleveland Independence

Extended Stay America Premier Suites - Cleveland - Independence Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 635 out of 1625 reviews
Rating 8 - Good. 383 out of 1625 reviews
Rating 6 - Okay. 234 out of 1625 reviews
Rating 4 - Poor. 182 out of 1625 reviews
Rating 2 - Terrible. 191 out of 1625 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Oneamia

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dingy, there was some sort of light that flashed inside the room the whole night, headboard and night stands needed some heavy cleaning, door was so far from ground you can see the hall lights and i was hoping nothing crawled under! I will not be returning...ever.
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Yeah

Disliked: Cleanliness, staff & service, property conditions & facilities
Not a good stay gave another chance
Stayed 1 night in Apr 2025

2/10 Terrible

Doc

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The surprise $108 charge, the terrible attitude of the staff and $108 fees for every single thing is the reason I have zero desire to come back to this particular place even though I like the brand. I wish the facilities were better at different places you guys own because this is a nice one, but all the fees and poor service is just a deal breaker.
Stayed 1 night in Apr 2025

6/10 Okay

Jessica

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

6/10 Okay

Aniya

Disliked: Amenities, property conditions & facilities
Walls are very thin, and im not really a fan of requesting everything that was stated as "comes with the room" the black out curtains were nice. I just wish they stated on all websites that the pool was down and it was only a grab and go breakfast. The Tv was mounted in a weird location so watching it from the bed or the couch was a whole ordeal.
Stayed 2 nights in Mar 2025

4/10 Poor

Rafael

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

4/10 Poor

James

Business traveler
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

6/10 Okay

Angie

Traveled with family
Liked: Cleanliness, staff & service
We should have been advised of construction and that the pool was not open for our one night stay!
Stayed 1 night in Mar 2025

6/10 Okay

Mitch

Disliked: Amenities, property conditions & facilities
Under construction
Stayed 1 night in Mar 2025

10/10 Excellent

Malachi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 2 nights in Mar 2025

4/10 Poor

Audrey

Traveled with family
Liked: Cleanliness
Disliked: Staff & service

Poorly constructed and poorly hospitality

The room is wired very strange and you were unable to have the bedside light on without the kitchen light. This made it difficult to stay in bed and then turn out the lights to fall asleep. It also affected the charging capabilities of devices. The TV ha very minimal channels because they didn’t work due to a weak signal. There was also flashing from some light in the room. The breakfast was horrible. Should not be called continental. The muffins tasted stale and there was not thinks restocked. Yogurt had a weird flavor. The creamer had run out and the cup kept spilling by on me when a took a drink. The person that checked us in barely spoke loud and clear enough about policy and a welcome.
Stayed 1 night in Mar 2025

2/10 Terrible

Sarah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
When we pulled up, the outside lights were off. The first room we checked into had the ac unit on the floor getting worked on so we asked for another room. The second room had no hot water and there was a dried brown smear on the head board. Now they are denying us a refund even though we were there less than an hour
Stayed 2 nights in Mar 2025

4/10 Poor

Dena

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The reviews on Expedia were all positive, which is why I booked this place, but if you look online, you will get a very different picture. The pool has not worked for months, but they do not say this. The front clerk was unpleasant, and the first room we were in was dirty and the door did not work. We moved rooms, which was better, but the beds are small, there are hardly any towels, and the breakfast was really nothing to speak of. Overall, a disappointing stay.
Stayed 1 night in Mar 2025

2/10 Terrible

Derrick

Disliked: Cleanliness
Nasty filthy place
Stayed 1 night in Mar 2025

10/10 Excellent

Wendell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for price
Stayed 1 night in Mar 2025

8/10 Good

Eri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service
NA
Stayed 2 nights in Mar 2025

4/10 Poor

Scott

Traveled with family and small children, Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Reason I picked here was for pool. However Pool was closed for renovation. Every floor smelled like weed real bad. Toilet would randomly run water. Room was good size but bathroom was very tight. Door barely missed toilet. Booked for 5 people but came with 1 towel
Stayed 1 night in Mar 2025

10/10 Excellent

Jasperaya

Liked: Staff & service

Overall

My experience was great everything was nice and clean, I would just complain about 2 things one the water of the shower not hot at all I had to ask my partner 2 times to flush the toilet so I can get some hot water. 2 the smell in the hotel smelt like cigarettes weed and raw chicken, other then them 2 things my stay was nice they were helpful of anything I need I’ll give it 7/10
Stayed 3 nights in Mar 2025

2/10 Terrible

Kevin, MENOMONEE FALLS

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was listed as having queen sized beds which are actually full sized. The sound insulation is the worst that I have ever experienced in a hotel. We could hear every sound from the hallway and neighboring rooms all night long. Do not recommend staying here!
Stayed 3 nights in Mar 2025

4/10 Poor

Itimi

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Jerry

Stayed 2 nights in Feb 2025

2/10 Terrible

Steven

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Terrible hotel service

Booked a room with 2 queens beds they gave me a room with 2 full beds that they considered queens size. The pool was also closed due to maintenance. For a six floor hotel there was only 1 elevator working. Wasn’t told that the floor our room was located on was under construction, but once we stepped foot off the elevator their multiple construction workers ripping wall paper off the walls and removing lights fixtures off the wall. The heating and air conditioner in the room weren’t working properly. Went down to talk with the manager on duty to calmly discuss my issues with the room and floor. The manager blew me off and slammed the front desk door in my face. Very unprofessional. They also claimed to have free WiFi but once you enter the code they give you once you check in. They charge you $1.99 per hour for WiFi. The same front desk manager this morning when checking out was once again unprofessional by ripping the room keys out of my hands and didn’t say have a great day or anything. Will never stay at that hotel ever again
Stayed 2 nights in Mar 2025

8/10 Good

Shaina

Stayed 1 night in Mar 2025