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Hotel Indigo Cleveland Downtown, an IHG Hotel

3.5 star property

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hotel Indigo Cleveland Downtown, an IHG Hotel

Terrace/patio
Property amenity
In-room safe, desk, laptop workspace, blackout drapes
Terrace/patio
In-room safe, desk, laptop workspace, blackout drapes

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Parking available
  • Pet friendly
  • Gym

Explore the area

Map
651 Huron Rd E, Cleveland, OH, 44115
  • Rocket Mortgage FieldHouse
    1 min walk
  • East 4th Street
    3 min walk
  • Progressive Field
    5 min walk
  • Cleveland, OH (BKL-Burke Lakefront)
    5 min drive

Room options

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed

  • 420 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed with Sofa bed

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 2 Queen Beds

  • 350 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility Tub)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible (Mobility Tub)

  • 497 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Room

  • 347 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • 417 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • 418 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

  • 354 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom

  • 498 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Drury Plaza Hotel Cleveland Downtown

Pool
Hot Tub
Breakfast included
Pet friendly
4.7 out of 5, Exceptional, (2461)
The price is $120
per night
$141 total
includes taxes & fees
Dec 11 - Dec 12
Drury Plaza Hotel Cleveland Downtown

About this property

Hotel Indigo Cleveland Downtown, an IHG Hotel

3.5-star hotel in Downtown Cleveland
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Additionally, valet parking, a microwave in a common area, and a business center are onsite. Housekeeping is available on request.
Hotel Indigo Cleveland Downtown, an IHG Hotel offers 143 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 55-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a business center and 4 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 3504 square feet (326 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and express check-in. Parking is available onsite for a surcharge.

Hotel Indigo Cleveland Downtown, an IHG Hotel has designated areas for smoking.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Headliner Bar and Eatery - This restaurant specializes in American cuisine and serves breakfast and dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 48.60 per night; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 4 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Headliner Bar and Eatery

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free crib
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Wedding services

Business services

  • 3,504 square feet of conference space
  • 4 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 8 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 4 to 25 per person
  • Valet parking fee: USD 48.60 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cleveland Radisson Hotel
Radisson Cleveland Gateway
Radisson Gateway
Radisson Hotel Cleveland
Radisson Hotel Gateway
Radisson Hotel Gateway Cleveland
Cleveland Radisson
Radisson Cleveland
Radisson Hotel Cleveland - Gateway Ohio
Hotel Cleveland Gateway
Hotel Indigo Cleveland Gateway
Hotel Indigo Cleveland Downtown
Hotel Indigo Cleveland Downtown, an IHG Hotel Hotel
Hotel Indigo Cleveland Downtown, an IHG Hotel Cleveland
Hotel Indigo Cleveland Downtown, an IHG Hotel Hotel Cleveland

Hotel Indigo Cleveland Downtown, an IHG Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 653 out of 1211 reviews" "
Rating 8 - Good. 304 out of 1211 reviews" "
Rating 6 - Okay. 128 out of 1211 reviews" "
Rating 4 - Poor. 66 out of 1211 reviews" "
Rating 2 - Terrible. 60 out of 1211 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dave at the front desk was awesome! Not only did he advised me on parking situations (during a Guardians game) but also pointed out cool places to visit during the city. A great concierge!
Stayed 2 nights in Aug 2024

10/10 Excellent

geraldine

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Dave checked us in and was extraordinarily helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ball gamr
great place stay if going to a ball game
Stayed 1 night in Aug 2024

6/10 Okay

Brock

Liked: Cleanliness
Disliked: Property conditions & facilities
Shower had no hot water the first night. Checking out I had to wait around for the valet for about 15 min. Not a big deal.
Stayed 1 night in Aug 2024

8/10 Good

Khiry

Stayed 2 nights in Aug 2024

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place to stay for a Guardians game
Friendly staff and a short walk to Progressive Field.
Stayed 1 night in Aug 2024

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Carreesela

Stayed 1 night in Aug 2024

6/10 Okay

Steve, DEERFIELD

Location
Stayed 1 night in Aug 2024

10/10 Excellent

xin

Liked: Cleanliness, staff & service, property conditions & facilities
its very convinced location
Stayed 1 night in Aug 2024

2/10 Terrible

Michael

Traveled with family
Liked: Property conditions & facilities
Disliked: Amenities
nothing unique monday night i had to wait 20 min to get my car out of the garage tuesday night 45 min n missed dinner ! 2 mornings over 20 min waits !!!
Stayed 3 nights in Aug 2024

8/10 Good

Alexis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Valet was not great
Great stay. We didn’t realize we couldn’t park in the garage across the street (no overnight parking) and their valet was extremely backed up. Aside from the parking it was a nice stay.
Stayed 1 night in Aug 2024

10/10 Excellent

justin

Stayed 1 night in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Benjamin

Stayed 1 night in Aug 2024

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy night in Cleveland.
Easy access rooms, hotel was great for families.
Stayed 1 night in Aug 2024

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Baseball trip
The stay was fine. In town for baseball game so the location was great. The only issue was that the ice machine was not working on our floor.
Stayed 2 nights in Aug 2024

8/10 Good

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Brandon

Traveled with family
Disliked: Staff & service, room comfort
Bad stay for us
Our room wasn’t temperature controlled. When I notified the front desk, they offer me a fan but then said they were unable to find fans.
Stayed 1 night in Aug 2024

6/10 Okay

Armand

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Go elsewhere
Waiting close to a hour and a half for my car from the valet left me sour on the whole experience. Front desk and valet attendant offered little in the way of customer service. Was promised I wouldn't be charged for the valet service and still was. Wait staff in the cafe was horribly rude. Just asking for plates on the buffet was met with hostility. Won't be back.
Stayed 2 nights in Aug 2024

8/10 Good

martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk check in clerk was very personable and gave recommendations which was great!
Stayed 1 night in Aug 2024

4/10 Poor

Kelly

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
This hotel needs to learn about hospitality
Check in not great. Checked in before 4, room wasn’t ready, not a problem. What was a problem was after being told the front desk would call me when the room was ready, they never did and only when we showed back up to the hotel at 5pm were we told our room was ready. No housekeeping came to clean our room and check out was extremely rude, just “checking out?” No good morning”, no “do you need a receipt?”, no “thanks for staying with us.” Just bad hospitality all around.
Stayed 2 nights in Aug 2024