Hotel Indigo Cleveland Downtown by IHG

3.5 star property

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Photo gallery for Hotel Indigo Cleveland Downtown by IHG

Terrace/patio
Exterior
Lobby
1 bedroom, in-room safe, desk, laptop workspace
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Pet friendly
  • 24/7 front desk
  • Gym
$114
includes taxes & fees
Sep 1 - Sep 2

Explore the area

View in a map
651 Huron Rd E, Cleveland, OH, 44115
  • Rocket Arena
    ‪2 min walk‬
  • Progressive Field
    ‪3 min walk‬
  • Rock and Roll Hall of Fame
    ‪17 min walk‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪18 min drive‬

Room options

Premium Room, 1 King Bed

8.4 out of 10
Very good
(8 reviews)
  • 420 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(18 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Room, 2 Queen Beds

7.2 out of 10
Good
(10 reviews)
  • 350 sq ft
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Mobility Tub)

  • 497 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room

9.4 out of 10
Exceptional
(16 reviews)
  • 347 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(84 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Accessible Tub)

8.8 out of 10
Excellent
(11 reviews)
  • 417 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

9.6 out of 10
Exceptional
(15 reviews)
  • 418 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(110 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

  • 354 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

8.0 out of 10
Very good
(4 reviews)
  • 498 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Hotel Indigo Cleveland Downtown by IHG

3.5-star hotel in Downtown Cleveland
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, valet parking, a microwave in a common area, and a business center are onsite. Housekeeping is available on request.
Hotel Indigo Cleveland Downtown by IHG offers 143 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 55-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a business center and 4 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 2948 square feet (274 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and express check-in. Parking is available onsite for a surcharge.

Hotel Indigo Cleveland Downtown by IHG is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Headliner Bar and Eatery - This restaurant specializes in American cuisine and serves breakfast and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 54 per night; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 4 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Headliner Bar and Eatery

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Wedding services

Business services

  • 2,948 square feet of conference space
  • 4 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 8 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 60 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 4 to 25 per person
  • Valet parking fee: USD 54.00 per night (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cleveland Radisson Hotel
Radisson Cleveland Gateway
Radisson Gateway
Radisson Hotel Cleveland
Radisson Hotel Gateway
Radisson Hotel Gateway Cleveland
Cleveland Radisson
Radisson Cleveland
Radisson Hotel Cleveland - Gateway Ohio
Indigo Cleveland By Ihg
Hotel Cleveland Gateway
Hotel Indigo Cleveland Gateway
Hotel Indigo Cleveland Downtown
Hotel Indigo Cleveland Downtown by IHG Hotel
Hotel Indigo Cleveland Downtown an IHG Hotel
Hotel Indigo Cleveland Downtown by IHG Cleveland
Hotel Indigo Cleveland Downtown by IHG Hotel Cleveland

Hotel Indigo Cleveland Downtown by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 749 out of 1335 reviews
Rating 8 - Good. 299 out of 1335 reviews
Rating 6 - Okay. 139 out of 1335 reviews
Rating 4 - Poor. 75 out of 1335 reviews
Rating 2 - Terrible. 73 out of 1335 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dakota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were super friendly and the room was spacious and clean. Very convenient location for sports and restaurants.
Stayed 3 nights in May 2025

2/10 Terrible

iamjaniyah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t sleep here!!
Stayed 2 nights in May 2025

10/10 Excellent

Geoffrey

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Paul

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel but expensive. Restaurant drinks very expensive.
Stayed 1 night in May 2025

6/10 Okay

Jason

Stayed 2 nights in May 2025

4/10 Poor

Ronald

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Valet Parking Terrible, Only one elevator working, breakfast was good.
Stayed 1 night in May 2025

8/10 Good

Shawn

Liked: Property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

stacy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was friendly, room was clean, shower was nice. Gym was adequate. Only thing I didn’t like was parking situation. Was added expense did not know about.
Stayed 1 night in May 2025

6/10 Okay

CHRISTINE

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

JAMES

Traveled with family
Liked: Staff & service, amenities
Had an issue with the room originally given. Called a very pleasant young lady at front desk, and she immediately got us a better room .
Stayed 1 night in May 2025

2/10 Terrible

Gavin

Stayed 1 night in May 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Rebecca

Traveled with family
Disliked: Property conditions & facilities
Our room looked rundown, bathroom shower curtain was not long enough and allowed water to run into the hallway. I would not recommend.
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel; parking is a bit overpriced.

The location of the hotel is great, right in the middle of downtown and near Rocket Arena. The hotel itself is a bit older, but decently kept. The room & bathroom especially is very nice and clean. The elevators are a little beaten down but not a big deal. The only thing that was a big of a thumbs down was the parking. Valet parking is the only option at $50 (+tax). My final night, I noticed they just kept the car on the street across from the hotel. Luckily nothing happened to the car overnight, but seems like they just kept it on the street nearby. $50 for that seemed like too much. I'm not sure what the other parking options are though; there were a ton of other lots nearby but not sure how safe they are overnight.
Stayed 2 nights in May 2025

4/10 Poor

Heather

Traveled with partner
Disliked: Staff & service
Arrived at 5pm & room was not ready. Was told Id receive a text when ready, but did not. Returned at 8pm & was finally able to check in. Not very good service at all!
Stayed 1 night in May 2025

8/10 Good

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

nia

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

The hotel was clean and staff was friendly. The only issue we had was it was easy to hear people in the hallway from inside the room, and since it was a couples trip, made us a bit apprehensive about certain things.
Stayed 1 night in May 2025

8/10 Good

Corey, Dorchester

Stayed 1 night in May 2025

10/10 Excellent

Raymond

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Helpful staff. Clean quiet room. The Valet guys were awesome. Close to all the sports venues and casino. Very reasonably priced.
Stayed 1 night in May 2025

8/10 Good

mark

Clean not very quiet due to street traffic
Stayed 1 night in May 2025

10/10 Excellent

Kelli

Stayed 1 night in Apr 2025

8/10 Good

Mary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Valet was too expensive.
Stayed 1 night in May 2025

8/10 Good

ann

Stayed 1 night in May 2025

8/10 Good

Carl

Liked: Cleanliness, staff & service, room comfort

Ho hum

Decent hotel. A little run down, but otherwise basically average. Great location near the sports core and walkable to everything else.
Stayed 1 night in May 2025