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Holiday Inn Express & Suites Cleveland West - Westlake by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Cleveland West - Westlake by IHG

Indoor pool
In-room safe, desk, iron/ironing board, free cribs/infant beds
Exterior
Exterior
In-room safe, desk, iron/ironing board, free cribs/infant beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Gym
  • 24/7 front desk
  • Parking included

Explore the area

Map
30500 Clemens Road, Westlake, OH, 44145
  • Crocker Park
    ‪18 min walk‬
  • Lake Erie Nature & Science Center
    ‪4 min drive‬
  • Huntington Beach
    ‪8 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 800 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (LEISURE)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed (LEISURE)

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds

  • 400 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (HEARING)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible (HEARING)

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (HEARING)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible (HEARING)

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds, Accessible (Hearing)

  • 400 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Hearing)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom, Accessible (Hearing)

  • 800 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Lobby

Wyndham Garden Westlake

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
3.6 out of 5, Good, (1006)
The price is $116
per night
$137 total
includes taxes & fees
Mar 27 - Mar 28
Wyndham Garden Westlake

About this property

Holiday Inn Express & Suites Cleveland West - Westlake by IHG

Westlake hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a fitness center and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Holiday Inn Express & Suites Cleveland West - Westlake by IHG offers 91 accommodations with safes and complimentary newspapers. 42-inch flat-screen televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision. Guests under 18 years old are not allowed in the hot tub.

Holiday Inn Express & Suites Cleveland West - Westlake by IHG features an indoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and complimentary newspapers in the lobby. Onsite uncovered self parking is complimentary.

Holiday Inn Express & Suites Cleveland West - Westlake by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the hot tub, and guests under 16 years old are only allowed in the fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Cleveland West Westlake Hotel
Holiday Inn Express Cleveland West Westlake
Holiday Inn Express Cleveland West Westlake Hotel
Holiday Inn Express Cleveland West Westlake
Hotel Holiday Inn Express & Suites Cleveland West - Westlake
Holiday Inn Express & Suites Cleveland West - Westlake Westlake
Holiday Inn Express Suites Cleveland West Westlake
Holiday Inn Express Cleveland
Holiday Inn Express Cleveland Hotel
Holiday Inn Express Suites Cleveland West Westlake
Holiday Inn Express Suites Cleveland West Westlake an IHG Hotel

Holiday Inn Express & Suites Cleveland West - Westlake by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 612 out of 870 reviews
Rating 8 - Good. 163 out of 870 reviews
Rating 6 - Okay. 35 out of 870 reviews
Rating 4 - Poor. 27 out of 870 reviews
Rating 2 - Terrible. 33 out of 870 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Sabapathy

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and it was friendly, quite and clean.
Stayed 2 nights in Nov 2024

4/10 Poor

Denise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Bed too elevated
For elderly people the beds are way too high. Couldn’t get up on the bed. Poor heating system. It was very cold in the room. No one instructed me how to use the electronic key.
Stayed 1 night in Nov 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jeannette

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great! Check in was seamless and the guy on the front desk was so nice and upbeat even though it was Thanksgiving evening.
Stayed 1 night in Nov 2024

6/10 Okay

Isaac

Stayed 2 nights in Oct 2024

10/10 Excellent

Nasri

Stayed 1 night in Nov 2024

10/10 Excellent

Lora

Stayed 1 night in Sep 2024

10/10 Excellent

Marjorie

Stayed 2 nights in Oct 2024

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay! Quiet area. Staff were all very friendly and helpful. Breakfast was great!
Stayed 1 night in Nov 2024

10/10 Excellent

Viktor

Stayed 1 night in Oct 2024

10/10 Excellent

Carl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. It was close to restaurants and a nice mall but on a quiet side road
Stayed 3 nights in Oct 2024

2/10 Terrible

Brittany

Disliked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Steve, Meridian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room!
Stayed 1 night in Oct 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean and well maintained facility.
Stayed 1 night in Oct 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2024

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Great night, great breakfast. Would stay again.
Stayed 1 night in Oct 2024

10/10 Excellent

Pamela

Stayed 1 night in Oct 2024

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff and a relaxing, clean property.
Stayed 1 night in Oct 2024

10/10 Excellent

Jeanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great! Perfect accommodations, great hospitality and the breakfast and pool and workout room was the best.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lica

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Oct 2024

8/10 Good

Marianne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay. Free breakfast is pretty good. Felt relatively clean. Nice and quiet.
Stayed 3 nights in Sep 2024

2/10 Terrible

Hossein

Stayed 1 night in Oct 2024

10/10 Excellent

Kirt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place
Wonderful. Donnie the night manager was so helpful and I didn’t get her name but the little Asian woman who was the breakfast attendant was a doll. But the best thing for me was the pool. I’m a swimmer and I stayed two extra nights just so I could use the pool.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This Manager Deserves a Raise!
The manager went above and beyond for every guest. First, for us when we arrive sharing some treats he had for his staff. So as not to leave us out, he gave us some without hesitation because we were at the desk, checking in. Smile on his face every moment, including the next morning when he was working in the breakfast area, keeping everything stocked and asking everyone if they needed something they didn’t see.
Stayed 4 nights in Aug 2024