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Holiday Inn Express Cleveland Airport - Brookpark by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Cleveland Airport - Brookpark by IHG

Exterior
In-room safe, desk, laptop workspace, blackout drapes
Lobby sitting area
Indoor pool, open 7:00 AM to 11:00 PM, sun loungers
Free daily self-serve breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
16330 Snow Rd, Brook Park, OH, 44142
  • I-X Center
    ‪5 min drive‬
  • Progressive Field
    ‪14 min drive‬
  • Huntington Bank Field
    ‪17 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Hair dryer, towels, soap, shampoo

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(42 reviews)
  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(25 reviews)
  • 375 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

8.4 out of 10
Very good
(5 reviews)
  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Hair dryer, towels, soap, shampoo

Standard Room

8.0 out of 10
Very good
(1 review)
  • 375 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

The Orbit Hotel, Trademark Collection by Wyndham

  • Free airport shuttle
  • Pet friendly
  • Free WiFi
  • Gym
4.6 out of 5, Wonderful, (1383)
The price is $103
per night
$124 total
includes taxes & fees
Apr 16 - Apr 17
The Orbit Hotel, Trademark Collection by Wyndham

About this property

Holiday Inn Express Cleveland Airport - Brookpark by IHG

Brook Park hotel with indoor pool
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free self-serve breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Housekeeping is available on request.
Holiday Inn Express Cleveland Airport - Brookpark by IHG offers 89 air-conditioned accommodations with safes and complimentary newspapers. 45-inch LCD televisions come with satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided.

This Brook Park hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool or fitness facility.

In addition to a children's pool, Holiday Inn Express Cleveland Airport - Brookpark by IHG provides an indoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wired and wireless Internet access. This hotel offers access to a 24-hour business center and 3 meeting rooms. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 768 square feet (71 square meters) include conference space. A roundtrip airport shuttle is complimentary to guests (available on request). This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area.

Holiday Inn Express Cleveland Airport - Brookpark by IHG is a smoke-free property.

A complimentary self-serve breakfast is served on weekdays between 6 AM and 9:30 AM and on weekends between 6 AM and 10 AM.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 5:00 AM to 10:00 PM at scheduled times and on request
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Children's pool
  • Indoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 3 meeting rooms
  • 768 square feet of conference space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Low-height bed
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 45-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay
  • Administrative fee: USD 1 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 7:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property
A car is recommended for transportation to and from this property
Guests under 18 years old are not allowed in the swimming pool or fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Holiday Inn Express Cleveland Airport - Brookpark by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 534 out of 1046 reviews
Rating 8 - Good. 287 out of 1046 reviews
Rating 6 - Okay. 109 out of 1046 reviews
Rating 4 - Poor. 43 out of 1046 reviews
Rating 2 - Terrible. 73 out of 1046 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Lindsay

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Cassandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
Very friendly staff. Proactive at communicating with me about my shuttle service in the morning from my request last night. Checking to see if my requested time was still correct. I asked for an an adjustment to later in the morning, and they immediately accommodated. Clean rooms, easy wifi, lots of power access for electronics.
Stayed 1 night in Dec 2024

10/10 Excellent

Terry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Mike

Solid as always
Stayed 2 nights in Dec 2024

8/10 Good

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Shari

Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fine place to stay with good access to the airport.
Stayed 1 night in Oct 2024

10/10 Excellent

Ruth

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Nice staff. Airport shuttle stops at 10 which I should have asked before assuming my 10:30 flight was going to be a problem. Breakfast is a good breakfast. Nice hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Samantha

Stayed 2 nights in Nov 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Colleen, Anchorage

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception people were awesome!!!
Stayed 1 night in Nov 2024

10/10 Excellent

Adnan

Stayed 1 night in Nov 2024

6/10 Okay

Yaqi

Stayed 1 night in Nov 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Dovran

Traveled with family and small children
Liked: Amenities
Clean and renovated facility.
Stayed 2 nights in Nov 2024

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Roger

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
This Holiday Inn Express is fairly newly renovated with corporate colors and ambiance and set up very nice. Much better than older properties in the area. I will use this hotel again.
Stayed 1 night in Nov 2024

2/10 Terrible

Hanan

Disliked: Staff & service
The guest service who check in me was rude, not helpful at all. I requested to be second floor , She said I booked with Expedia, so I will not have any advantage for choosing the floor I would like to stay. On other hand the other guest services were more helpful. I feel that I am not welcome. She may my stay not lovely.
Stayed 2 nights in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room carpet could have been vacuumed just a bit better.
Stayed 3 nights in Nov 2024

8/10 Good

Mohammed

It was a good stay. The only problem was that the sink drain had bad odor. They need to take care of this problem.
Stayed 1 night in Nov 2024

4/10 Poor

Steven, Massillon

Stayed 1 night in Sep 2024

10/10 Excellent

Cindy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024