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Holiday Inn Cleveland Northeast - Mentor by IHG

3.0 star property

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Photo gallery for Holiday Inn Cleveland Northeast - Mentor by IHG

Exterior
Indoor pool
Premium bedding, pillowtop beds, desk, blackout drapes
Interior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
7701 Reynolds Rd, Mentor, OH, 44060
  • Chagrin River
    ‪3 min drive‬
  • Historic Kirtland
    ‪5 min drive‬
  • Classic Park
    ‪6 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪38 min drive‬

Room options

View all photos for Suite, 2 Queen Beds (Additional Living Area)

Premium bedding, pillowtop beds, desk, blackout drapes

Suite, 2 Queen Beds (Additional Living Area)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

Suite, 1 King Bed (Additional Living Area) | Premium bedding, pillowtop beds, desk, blackout drapes

Suite, 1 King Bed (Additional Living Area)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Best Western Plus Mentor-Cleveland Northeast

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.6 out of 5, Wonderful, (1000)
The price is $149
per night
$171 total
includes taxes & fees
May 9 - May 10
Best Western Plus Mentor-Cleveland Northeast

About this property

Holiday Inn Cleveland Northeast - Mentor by IHG

3-star Mentor hotel with restaurant
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Holiday Inn Cleveland Northeast - Mentor by IHG offers 132 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Mentor hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Cleveland Northeast - Mentor by IHG features an indoor pool and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and 5 meeting rooms. Event facilities measuring 10000 square feet (929 square meters) include a conference center. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Complimentary self parking is available on site.

Holiday Inn Cleveland Northeast - Mentor by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Savoria Restaurant - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

English, Turkish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 7.49 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Savoria Restaurant

Things to do

  • Gym
  • Indoor pool
  • Personal motorized watercraft
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (10,000 square feet of space)

Outdoors

  • Garden
  • In a state park
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from March 29 2025 to April 1 2025 (dates subject to change):
  • Bar/Lounge(s)
The following facilities are closed seasonally each year. They will be closed from March 16 to March 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 7.49 per person
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Cleveland Hotel Mentor Northeast
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Holiday Inn Cleveland Northeast - Mentor by IHG Mentor
Holiday Inn Cleveland Northeast - Mentor by IHG Hotel Mentor

Holiday Inn Cleveland Northeast - Mentor by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 330 out of 724 reviews
Rating 8 - Good. 238 out of 724 reviews
Rating 6 - Okay. 98 out of 724 reviews
Rating 4 - Poor. 32 out of 724 reviews
Rating 2 - Terrible. 26 out of 724 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Ryan D

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property was not very clean. It looked like somebody just made the bed
Stayed 1 night in Jan 2025

8/10 Good

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solid but not spectacular

Traveling solo to visit friends and family. Check-in was smooth and took little time. The hotel room was in good condition. The bed was comfortable. Noise was a bit of an issue as the room next door was noisy and walls are thin. I was still able to sleep. The hotel Wi-Fi was shaky. I could not stream anything on my Roku.
Stayed 2 nights in Dec 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Dec 2024

10/10 Excellent

Lacey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff made me feel comfortable
Stayed 1 night in Jan 2025

2/10 Terrible

Felipe

Disliked: Amenities
Property need update
Stayed 2 nights in Dec 2024

10/10 Excellent

Russel

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Dec 2024

10/10 Excellent

Nicole

Stayed 1 night in Nov 2024

8/10 Good

Brittney

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
It was priced perfect
Stayed 1 night in Oct 2024

8/10 Good

Marva

Stayed 1 night in Dec 2024

8/10 Good

Lillian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Kristina

Stayed 1 night in Oct 2024

8/10 Good

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoy this hotel. It's my second stay here.
Stayed 7 nights in Nov 2024

8/10 Good

Sonali Shanbhag

Traveled with family and small children, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean with spacious room and good amenities.
Stayed 1 night in Nov 2024

10/10 Excellent

timothy

Liked: Cleanliness
Stayed 1 night in Oct 2024

8/10 Good

Teresa

Stayed 3 nights in Oct 2024

10/10 Excellent

Tina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern decor, clean. When we came in with our own ice cream staff provided cups and spoons so we could enjoy dessert in our room.
Stayed 1 night in Oct 2024

10/10 Excellent

Wayne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 2 nights in Oct 2024

10/10 Excellent

Luanne

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Clean and comfortable.
Stayed 3 nights in Oct 2024

10/10 Excellent

Luanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable. Staff was very friendly and very helpful.
Stayed 2 nights in Oct 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room. Staff very helpful and friendly
Stayed 2 nights in Oct 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good.
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Just terrific!!
Stayed 1 night in Sep 2024

8/10 Good

Theodore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great. The locations had a lot of places to eat close by. It would be nice to have a free breakfast but we cant have everything. Not the cheapest but you get more than you pay for. If ever in the area would stay here again
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
The hotel is very close to the freeway and other shopping and dining opportunities.
Stayed 1 night in Sep 2024

10/10 Excellent

Donna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024