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Hilton Garden Inn Cleveland East/Mayfield Village

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hilton Garden Inn Cleveland East/Mayfield Village

Reception
Premium bedding, in-room safe, desk, iron/ironing board
Indoor pool
Exterior
Evolution Junior King Suite | Living area | 32-inch flat-screen TV with digital channels, TV

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Hot Tub
  • Room service
  • Bar
  • Pet friendly
  • Pool

Explore the area

Map
700 Beta Dr, Mayfield, OH, 44143
  • Cleveland Clinic - Hillcrest Hospital
    ‪5 min drive‬
  • Legacy Village
    ‪8 min drive‬
  • Cleveland Clinic
    ‪20 min drive‬
  • Cleveland, OH (CGF-Cuyahoga County)
    ‪10 min drive‬

Room options

View all photos for Suite, One King Bed, Accessible

Suite, One King Bed, Accessible | Living area | 32-inch flat-screen TV with digital channels, TV

Suite, One King Bed, Accessible

  • Sleeps 4
  • 1 King Bed

View all photos for Evolution Two Queens

Evolution Two Queens | Premium bedding, in-room safe, desk, iron/ironing board

Evolution Two Queens

8.8 out of 10
Excellent
(31 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Evolution King

Premium bedding, in-room safe, desk, iron/ironing board

Evolution King

9.0 out of 10
Wonderful
(24 reviews)
  • Sleeps 3
  • 1 King Bed

Evolution King with Whirlpool

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

One King Bed, Non-Smoking, Roll In Shower

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Evolution Junior King Suite

Evolution Junior King Suite | Living area | 32-inch flat-screen TV with digital channels, TV

Evolution Junior King Suite

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Comfort Inn Mayfield Heights Cleveland East

Breakfast included
Pet friendly
Parking included
Free WiFi
4.1 out of 5, Very Good, (1003)
The price is $109
per night
$128 total
includes taxes & fees
Feb 10 - Feb 11
Comfort Inn Mayfield Heights Cleveland East

About this property

Hilton Garden Inn Cleveland East/Mayfield Village

3-star Mayfield hotel with restaurant
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hilton Garden Inn Cleveland East/Mayfield Village offers 128 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Mayfield hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Hilton Garden Inn Cleveland East/Mayfield Village provides a spa tub and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 6630 square feet (597 square meters) include a conference center. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and complimentary newspapers in the lobby. A complimentary area shuttle within 5 mi is available for guests. Complimentary self parking is available on site.

Hilton Garden Inn Cleveland East/Mayfield Village is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 6:30 AM and noon.
The Garden Grill & Bar - This restaurant specializes in American cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 5 mi
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to noon for a fee: USD 7 for adults and USD 7 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Garden Grill & Bar

Things to do

  • Gym
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free crib
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Conference center (6,630 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 7 for adults and USD 7 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 6 AM to 10 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Cleveland East/Mayfield Village
Hilton Garden Inn Cleveland Village
Hilton Garden Inn Cleveland Village Hotel
Hilton Garden Inn Cleveland Village Hotel East/Mayfield
Hilton Garden Inn Cleveland East/Mayfield Village Hotel Mayfield
Hilton Garden Inn Cleveland East/Mayfield Village Hotel
Hilton Garden Inn Cleveland East/Mayfield Village Mayfield
Hilton Garn Cleveland Mayfiel
Hilton Garden Inn Cleveland East/Mayfield Village Hotel
Hilton Garden Inn Cleveland East/Mayfield Village Mayfield
Hilton Garden Inn Cleveland East/Mayfield Village Hotel Mayfield

Hilton Garden Inn Cleveland East/Mayfield Village Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 462 out of 883 reviews" "
Rating 8 - Good. 270 out of 883 reviews" "
Rating 6 - Okay. 80 out of 883 reviews" "
Rating 4 - Poor. 38 out of 883 reviews" "
Rating 2 - Terrible. 33 out of 883 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Amber

Traveled with partner
I booked this hotel specifically for the hot tub. Upon arrival we learned the hot tub was drained and under maintenance. Very disappointing
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Logging Satisfaction
My stay was very pleasant. Accommodations was exactly how it was described. The staff was very friendly and informative. The cost was reasonable! I would recommend this hotel to family or friends traveling 😊
Stayed 4 nights in Oct 2024

6/10 Okay

Kristin

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Ohio stay
No service for clean towels garbage was not emptied no usb ports the pool had sand in the bottom the pool was very cold the jacuzzi was not open !!
Stayed 2 nights in Oct 2024

8/10 Good

Judith, Sugar Land

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property accomodation ic very good better than . The staff especially the front desk on the evening is just doing her routine checklng Us inn but not too welcoming.Greetings is very memorized.
Stayed 1 night in Oct 2024

6/10 Okay

Denia

Disliked: Amenities
My stay was nice and this easily could have been a 5 star review however, when I arrived, which was 30mins before check in, the lady said they didn’t have any rooms available. I asked would it be available by 3 and she said she’s not sure. That’s a huge inconvenience for someone who’s been traveling since 5am. I was super tired. I didn’t get into my room until about 4. This was after MULTIPLE walked in and got their rooms. Paulina assisted me and got me into a room. The gym is basic but that’s not the problem, they had a weights rack, with no racks. Other than that, they lovely housekeeper with the colorful braids was super sweet!
Stayed 3 nights in Oct 2024

8/10 Good

janet

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice place. Breakfast was great.
Stayed 1 night in Oct 2024

10/10 Excellent

Julia

Business traveler, Traveled with partner, Traveled with pets
Liked: Staff & service, amenities, property conditions & facilities
Very nice staff
Stayed 1 night in Oct 2024

6/10 Okay

Joseph

Liked: Cleanliness
Disliked: Room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

Christie

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property is old and run down. It has an odor and the wall paper is peeling from all of the walls. The he bathroom fixtures are rust covered. The 2nd night we stayed there, we came back to the hotel around 9pm and all of the power was out in the hotel! The poor man that was on the night desk duty was very nice and working hard with what he had. There wasn’t a storm or poor weather and the surrounding area all had power
Stayed 2 nights in Oct 2024

4/10 Poor

Joe

Traveled with partner
Disliked: Amenities, property conditions & facilities
Dining room and bar was closed on a Saturday. Hard to find staff. No EV stations. Water damage thru our the hotel. Not up to Hilton standards. Wouldn't honor my Hilton points because of third party.
Stayed 1 night in Oct 2024

2/10 Terrible

Lorenz

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No any electricity and power
Stayed 1 night in Oct 2024

6/10 Okay

carrie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stop
It was good for overnight. Pool was closed. Bathroom door was squeaky. But overall decent stop over
Stayed 1 night in Oct 2024

10/10 Excellent

Diana

Stayed 2 nights in Sep 2024

10/10 Excellent

Courtney

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel very nice staff
Stayed 1 night in Sep 2024

6/10 Okay

Tanya

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Hot tub had no water, the hotel had no hot water. Had to have cold showers. Front staff were not helpful amd provided wrong information
Stayed 1 night in Sep 2024

8/10 Good

Ryan, Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, staff & service
Trip to Cleveland
Wanted to have a hotel with hot tub. Arrived, hot tub was under construction ☹️
Stayed 1 night in Sep 2024

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was pleasant considering it’s overall location
Stayed 3 nights in Sep 2024

6/10 Okay

Edmund

Traveled with family and small children
Liked: Staff & service
Very friendly Staff and reasonable price. Although, we did have little bugs in the bathroom and air conditioner was noisy
Stayed 1 night in Sep 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Oria

Disliked: Cleanliness, staff & service, property conditions & facilities
The room had stains on the walls and curtains. I want to think it was hot sauce (not blood). The AC system has never been dusted, which made my allergies act up. There were people talking in the hallway at least until 3 am, which made me feel unsafe. The people in the room next to me were drying their hair and talking at 4 am. I couldn't sleep all night. No water bottles in the room. The restaurant/bar was only open for breakfast. Nothing within walking distance for food or drink or anything.
Stayed 2 nights in Aug 2024

10/10 Excellent

Henrietta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay. Good and Friendly Check In. Clean rooms. In town over night for Birthday Party. Convenient Location
Stayed 1 night in Aug 2024

4/10 Poor

Lisa

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Was very disappointed . Stayed there for the pool and hot tub. Have been there before over the years. This property has not been kept up at all. Dirty,room smelled musty & moldy & like pets. Pool Was filthy ,hot tub not there anymore. Very dated and needs a serious remodel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Gary

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an relaxing time at the hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Sarah

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was personable, prompt, and accommodating. Room was super comfortable.
Stayed 1 night in Aug 2024